Found the answer for those interested. You need to get the S/N off of the
dvd device in the trunk, then bring the car into an Acura dealer with proof
of ownership/purchase, and they use a special web site to look up the 4
digit code.
Interesting to know that one Acura dealer was going to charge me $96/hr to
get the serial number off of the device and then look up the code online.
They estimated approx. 1-2 hours. The device has 4 "easy to get to" screws
and it took me about 5 minutes to get the S/N off of the unit. I will soon
be bringing it to a local acura dealer to get the code for FREE!!
In all likely hood that information was provided by the prior owner but the
dealers will discard all that information so as to keep new owners from ever
contacting the prior owners. Another reason NOT to do business with
dealers for anything other than the direct purchase of a new car. Stay away
from their service departments. Someone must pay for the fancy service
advisors, car washes & etc. And even then you don't get to talk with the
mechanics who do/did the work. I live in the Los Angeles area and there are
plenty of independent service shops.
Neal
> Found the answer for those interested. You need to get the S/N off of the
> dvd device in the trunk, then bring the car into an Acura dealer with proof
[quoted text clipped - 5 lines]
> and it took me about 5 minutes to get the S/N off of the unit. I will soon
> be bringing it to a local acura dealer to get the code for FREE!!
Michael Pardee - 30 Apr 2005 13:45 GMT
> Another reason NOT to do business with
> dealers for anything other than the direct purchase of a new car. Stay
[quoted text clipped - 5 lines]
> plenty of independent service shops.
> Neal
Surely you knew that comment would draw input. In my opinion dealership
service shops are a better bet than independents when you have big trouble.
A shop that works only on a limited line of cars is always more intimately
familiar with your model than a similarly competent one that works on Fords
and Chevys and Kias and Fiats.... That is why we have an alt.autos.acura
forum and people here who can tell you what the deal is with your 2003 3.2
TL.
There is a lot to be said for identifying a reputable shop and developing a
good service relationship before big problems come along. I've noticed the
horror stories of poor diagnoses and pricing that never ends we see in the
car newsgroups are at the hands of independents. There are also some great
independents out there, too, but be prepared to kiss a lot more frogs
finding one than if you select from people who have to satisfy Honda/Acura
standards.
Mike (mostly swinging my own wrench for 30 years)
Bruno - 30 Apr 2005 14:33 GMT
>> Another reason NOT to do business with
>> dealers for anything other than the direct purchase of a new car. Stay
[quoted text clipped - 23 lines]
>
>Mike (mostly swinging my own wrench for 30 years)
I believe that my Acura dealer gives me good service at a fair price
because a) they want me to keep coming back and b) they want me to buy
my next Acura from them.

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There are only two valid activities in this world:
personally attending to the injured and hungry,
and picking fights in newsgroups.
- Lore Sjöberg
2003 acur tl non nav converted to nav. (need help to reset pin)
installed system everything appears to work system keeps asking for a code:
recieved the code from the dealer and also some instructions of how to reset
the system but it still does not work. Dealer saids goto setup and then press
"other" but the other icon is grayed out. I have tried everything to reset
the pin so I can use the nav system any help greatly appreciated vm
8665568434