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Car Forum / Alfa Romeo Cars / March 2005

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156 1.8 36,000 service question

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Joe Fox - 24 Feb 2005 14:33 GMT
Hi folks,
   Just been on to my dealer again concerning a problem I have with my 2000
1.8 TS 156.

The workshop manual says that the spark plugs should be inspected at 36,000
miles and replaced at 60,000.
Now my dealer says that inspection involves a visual inspection which
consists of taking the cover off and looking at the spark plugs and saying -
yep they look ok.
In previous services with other marques a visual inspection meant removing
the plugs, having a look at them and replacing them.
Any ideas?
   Joe
Dave Savage - 24 Feb 2005 17:24 GMT
Interesting how the rules change...

When I got my 2.0 TS 156 back in '98, there was no mention anywhere of
checking the plugs - the service book just said "change at 60k miles / 60
months".  I had mine changed at 60 months - no problems before then.

"Taking the cover off" - I would have thought that "inspecting" would at
least require taking the plugs out.

Your dealer isn't an approved Alfa dealer by any chance (or am I just being
cynical) ??

> Hi folks,
>    Just been on to my dealer again concerning a problem I have with my
[quoted text clipped - 9 lines]
> Any ideas?
>    Joe
Joe Fox - 24 Feb 2005 17:46 GMT
> Interesting how the rules change...
>
[quoted text clipped - 7 lines]
> Your dealer isn't an approved Alfa dealer by any chance (or am I just
> being cynical) ??

Funny you should mention that and funny that the spark plug fell out of the
engine 3000 miles after the 36,000 mile service when they only 'visually
inspected' the plugs by looking down at them from above and how when they
took the spark plug out for the cambelt change they didnt do anything else.
They have asked that an independent assessor assess the car to see what the
damage was done. Sorry I'm not in a great mood at the minute ;-) How much
will it take for them to say that the damage was caused by a spark plug
coming loose. (the plug didnt fail as they were able to replace it and
tighten it up again).

10 minutes today on the phone as they tried to explain to me it wasnt their
fault. I told them it wasnt me they had to convince but rather the judge in
the small claims court as after all it is up to them to prove they didnt
cause the damage.

When I mentioned I was disabled and a photojournalist and this would make a
good story, they went ballistic. Now all I need is a photo of me on crutches
looking sadly at the open bonnet of a 156. Now where am I going to get a
picture of that?

Needless to say I'm not best pleased with a car I rely on to get about and
cant really drive. (and this is the garage that when reinstalling my
dashboard put the radio back in upside down - need I say any more).

Wee letter to Alfa as well I think.
   Joe
Pete - 24 Feb 2005 21:40 GMT
>When I mentioned I was disabled and a photojournalist and this would make a
>good story, they went ballistic. Now all I need is a photo of me on crutches
>looking sadly at the open bonnet of a 156. Now where am I going to get a
>picture of that?
I have a camera and a pair of crutches that you are welcome to borrow.

Pete
Signature

 <iowna156@rustclubalfa.com>      
156 2.0 TS (2001) - Proteo Rosso (his)
147 2.0 TS (2002) - Gem Green (her's)

alfistagj - 24 Feb 2005 23:54 GMT
Which cover do the mean? The bonnet??
I guess they mean all the plastic that is nowaday camouflaging the engine.
Then, why bother doing all that work to only take a look at the plugs. Just
to see how nice they look?
I would take them out and look at the electrode and if they are oily, grey
or whatever.
But, why the bother.
Only thing in the service manual about the plugs is replacing them at
100,000km/60,000mi
Absolutely no mention about even looking at them earlier.
Signature

Ciao from Holland
AlfistaGJ (Gert-Jan)
Rosso Radicofani GT 2.0JTS
Golden Montreal 1428700 (1973/4)

> Hi folks,
>    Just been on to my dealer again concerning a problem I have with my
[quoted text clipped - 9 lines]
> Any ideas?
>    Joe
Joe Fox - 25 Feb 2005 01:54 GMT
> Which cover do the mean? The bonnet??
> I guess they mean all the plastic that is nowaday camouflaging the engine.
[quoted text clipped - 6 lines]
> 100,000km/60,000mi
> Absolutely no mention about even looking at them earlier.

Well according to their managing director
'we advised that the spark plugs on your vehicle are not due for routine
replacement until 60,000 miles or five years and under the Manufacturer's
Programme are not scheduled for routine inspection until 36,000 miles'

Of course that is when I pointed out that the last service was 36,000 miles
and their sales advisor at the time had advised me that they had looked at
the spark plugs and that they were ok.

The service manual only mentions replacement of the spark plugs, it doesnt
mention inspection of spark plugs. Of course the service manual also
recommends changing the timing belt at 72,000 as well but it is now changed
at 36,000.

Still will be interesting to see what the court makes of it.

Thanks for the offer of the camera and the crutches pete but I have a few
cameras myself ;-) and unfortunately a couple of sets of crutches as well.
Dave Savage - 25 Feb 2005 09:53 GMT
Joe,

Would you like to share the name of the dealership with us - at least your
fellow alfisti will know to avoid them ... ??

Dave S      156 2.0 SP2 since 1998   :>))

>> Which cover do the mean? The bonnet??
>> I guess they mean all the plastic that is nowaday camouflaging the
[quoted text clipped - 26 lines]
> Thanks for the offer of the camera and the crutches pete but I have a few
> cameras myself ;-) and unfortunately a couple of sets of crutches as well.
Joe Fox - 25 Feb 2005 13:27 GMT
> Joe,
>
> Would you like to share the name of the dealership with us - at least your
> fellow alfisti will know to avoid them ... ??
>
> Dave S      156 2.0 SP2 since 1998   :>))

Well I wouldnt want to get anyone into trouble but as there is only one main
dealer in Belfast, it wouldnt take a genius to work it out.
I've arranged a meeting with them next weds morning - nothing like dragging
it out - more than a month after the original fault.
Patience is wearing a bit thin and fingers are itching to get typing those
articles.
  Joe
http://www.joefoxphoto.co.uk
Joe Fox - 25 Feb 2005 13:54 GMT
Just off the phone with Alfa UK customer service.

Strange phone call. They asked if it was to do with the stories in the press
about requiring a timing belt change at 36k instead of as in the manual.
They said that they had heard the stories and were trying to trace the
source as they said they knew nothing about it.
I told them my dealer had recommended and indeed changed the belt at 36k.

They were very interested.

I'll let you know how I get on.
   Joe
alfistagj - 25 Feb 2005 15:43 GMT
The 36000mi/60000km/3yr in stead of 60000mi/100000km/5yr is, as far as I
know not yet a UK "rule".
It is in The Netherlands sincs August 2000 . Official reason is the specific
use of the cars in The Netherlands (short drives, a lot of traffic jams)
This is now even officially mentioned in my new owners manual of my GT
2.0JTS!!
Signature

Ciao from Holland
AlfistaGJ (Gert-Jan)
Rosso Radicofani GT 2.0JTS
Golden Montreal 1428700 (1973/4)

> Just off the phone with Alfa UK customer service.
>
[quoted text clipped - 9 lines]
> I'll let you know how I get on.
>    Joe
Ross - 28 Feb 2005 07:54 GMT
> Just off the phone with Alfa UK customer service.
>
> Strange phone call. They asked if it was to do with the stories in the press
> about requiring a timing belt change at 36k instead of as in the manual.
> They said that they had heard the stories and were trying to trace the
> source as they said they knew nothing about it.

Hi Joe

The Daily Telegraph motoring supplement, dated Feb 19 2005, featured a
buyers guide on the 156 (1998-2004) that claims a TSB (technical service
bulletin) was issued Sept' 2002, to change timing belts and tensioner's at
36,000 miles rather than 76,000.

Last year I queried this with my local dealer (Norhtgate, Canterbury) with
reference to my 147 and they said official policy was to visually check the
belt and position of pulleys, etc to determine the condition of belt and
only change if necessary.

HTH

Regards
Ross
Joe Fox - 01 Mar 2005 21:51 GMT
>> Just off the phone with Alfa UK customer service.
>>
[quoted text clipped - 21 lines]
> Regards
> Ross

Cheers Ross,
When I spoke to Alfa UK they said they had no knowledge of such a TSB being
issued and were looking to trace the source of the information used.
I've a meeting with my dealer in the morning which should prove interesting.
Thanks everyone,
 Joe
 
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