> As I recall the last test of dealer servicing by Choice Magazine
> demonstrated there were NO good dealers out of those they chose for
> testing - this included selling dealers and service organisations like Ultra
> Tune
Like I said they are difficult to find, I know several of the mechanics
who work at my local Ford and Toyota dealerships (owned by the same
family) and I know they do very good work.
Both have done private work for people I know and their work has been
excellent.
The quality of work done by Ultra Tune varies considerably depending on
who runs a particular franchise, many have a poor reputation.
My wife currently drives a 12mth old Subaru Impreza which has been
dealer serviced, I am a qualified mechanic and have checked the car
after each service and can't fault their work.
> IIRC not one of the services carried out was done correctly, and many were
> very poorly done - eg charging for new plugs but not fitting them, not
> adjusting brakes, not checking/flushing radiators etc etc - ALTHOUGH these
> items were on the scheduled service list, and the customer was charged for
> the full log-book service
No surprises there but it doesn't mean all workshops do crook work.
> Many years ago when I was a lube operator we were overjoyed when customers
> demanded a 'log book service' rather than the standard gease and oil
> change - typically the log book would allow (say) 1 hr for the service, but
> it would actually take only perhaps 20 minutes or so even though I would
> make sure everything on the list was done, and done well. A great profit
> for the boss.
Yep, according to the service book an "A" service on the Corolla we used
to own took 0.9hr but somehow the Toyota dealer wanted to charge over
$200.00 so its no wonder they didn't see the car after the first service.
Daryl