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Car Forum / Australian Car Forums / General Car Topics (Australian group) / March 2006

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Mitsubishi Australia deserves bankruptcy

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Richard Cavell - 10 Mar 2006 12:04 GMT
I earlier posted an incident that happened between myself and the
Mildura Mitsubishi dealer.  Briefly:

1. They attempted to sell me a battery that I didn't need
2. They electronically disabled my car until I bought the new battery
3. They charge me $99 for pumping fuel, in addition to the cost of the fuel
4. They disabled my radio
and several other things.

The business trades under Mitsubishi's logo on its letterhead and its
shopfront.

I enforced my rights through calling their bluff and invoking legal
machinations.  So don't worry, I'm not out of pocket.  However, I sent a
letter to Mitsubishi to see what they would do.

I received a polite letter in which Mitsubishi disavows any
responsibility for what one of its dealers/servicers does.

Now, I'm not out of pocket as a result of all this, but it needs to be
said here:

Mitsubishi doesn't give a sh.t about the quality of its service.  If you
explicitly endorse an agent, then the actions of that agent are binding
on you.

I don't regret buying a Mitsubishi, but as a Mitsubishi owner, I say
this: They reap what they sow.  They deserve everything they get.

When Mitsubishi goes broke, I'll have a clear conscience about it.  f.ck
'em.
D Walford - 10 Mar 2006 12:10 GMT
> I earlier posted an incident that happened between myself and the
> Mildura Mitsubishi dealer.  Briefly:
[quoted text clipped - 14 lines]
> I received a polite letter in which Mitsubishi disavows any
> responsibility for what one of its dealers/servicers does.

So much for being "better backed".
What the possibility of ever buying another one of their products, if it
were me it would be nil.

Daryl
Dean - 10 Mar 2006 13:43 GMT
"Richard Cavell"

>I earlier posted an incident that happened between myself and the Mildura
>Mitsubishi dealer.  Briefly:
[quoted text clipped - 5 lines]
> 4. They disabled my radio
> and several other things.

( snip )

> I don't regret buying a Mitsubishi, but as a Mitsubishi owner, I say this:
> They reap what they sow.  They deserve everything they get.
>
> When Mitsubishi goes broke, I'll have a clear conscience about it.  f.ck
> 'em.

Man, they must be desperate for a buck. That sounds like a business in the
death throws, when they are just trying to squeeze the last few bob out of
anyone.

Dean.
Fraser Johnston - 10 Mar 2006 14:55 GMT
>I earlier posted an incident that happened between myself and the Mildura
>Mitsubishi dealer.  Briefly:
[quoted text clipped - 28 lines]
> When Mitsubishi goes broke, I'll have a clear conscience about it.  f.ck
> 'em.

Another happy customer.

Fraser
Ron - 10 Mar 2006 21:29 GMT
> I earlier posted an incident that happened between myself and the
> Mildura Mitsubishi dealer.  Briefly:
[quoted text clipped - 27 lines]
> When Mitsubishi goes broke, I'll have a clear conscience about it.
> f.ck 'em.

Richard,

They are not selling vehicles, so they have to get money from somewhere :-)

Ron
Serialpest - 10 Mar 2006 22:11 GMT
> I earlier posted an incident that happened between myself and the
> Mildura Mitsubishi dealer.  Briefly:
[quoted text clipped - 27 lines]
> When Mitsubishi goes broke, I'll have a clear conscience about it.  f.ck
> 'em.

How did they disable your radio?
Mot Adv-NSW - 10 Mar 2006 22:59 GMT
COMPLAINTS of dealers, regardless of branding is commonplace, at the
moment at "Not Good Enough", a consumer site under 'Gripe HQ', similar
stories abound, one of the current complaints relate to a Holden
dealer.

Hear this stuff often.

RC, I wish you well having it sorted.

Signature

Mot Adv-NSW

Richard Cavell - 11 Mar 2006 10:20 GMT
> How did they disable your radio?

When I refused to pay for the new battery, they removed it and put the
old one in.  They said at the time that this would result in the radio
being disabled.  (It's an anti-theft mechanism).  They could have coded
it themselves but as soon as they figured out I wasn't going to give
them any cash they acted like they were trying to 'punish' me for
ripping them off.

I figured out how to re-enable it though, since I was able to get the
appropriate code from Mitsubishi.  I'm registered as the legitimate owner.
Aussie - 11 Mar 2006 11:05 GMT
> > I earlier posted an incident that happened between myself and the
> > Mildura Mitsubishi dealer.  Briefly:
[quoted text clipped - 29 lines]
>
> How did they disable your radio?

Questions like this can only be asked by fuckwitts like you know who...What
a dickhead
Serialpest - 11 Mar 2006 20:15 GMT
>>>I earlier posted an incident that happened between myself and the
>>>Mildura Mitsubishi dealer.  Briefly:
[quoted text clipped - 35 lines]
> Questions like this can only be asked by fuckwitts like you know who...What
> a dickhead

Only fuckwitts like you would take the bait, hook, line and sinker and
drag the boat down with you. Run along now dear.....
mf1@project1221.com中华人民共和国<המוסד למודיעין ולתפקידים מיוחדיםPT-141& P2 Member - 10 Mar 2006 22:48 GMT
Doctor Dick, you need to get this guys in your surgery and have some
fun with them:-)

> I received a polite letter in which Mitsubishi disavows any
> responsibility for what one of its dealers/servicers does.

This is the main point [and applies to ALL brands that are franchises]
The manufacturer/importer will only assist in warranty and nothing
more, any service/spares or other dealer performed games they DONT want
to know about, they wash there hands of it and refer you back to the
dealer

Thats why these guys get the chance to apply $1000's post
done-deal-sale time with all that paint/interior/rust protection
rubbish...paging MingMole

The motto of the story is NEVER go back to dealer unless its a
warranty, as long as you get your car serviced using O/E parts they
cannot bitch or void your warranty

> Now, I'm not out of pocket as a result of all this, but it needs to be
> said here:

Yeap, another lesson [expensive no doubt] on lifes bumpy road

> Mitsubishi doesn't give a sh.t about the quality of its service.  If you
> explicitly endorse an agent, then the actions of that agent are binding
[quoted text clipped - 5 lines]
> When Mitsubishi goes broke, I'll have a clear conscience about it.  f.ck
> 'em.

As long as i can pick up a Pajero Exceed DiD powered [shock horror]  at
auction cheap, i am all for it too...
Dan--- - 10 Mar 2006 23:59 GMT
> I don't regret buying a Mitsubishi, but as a Mitsubishi owner, I say this:
> They reap what they sow.  They deserve everything they get.
>
> When Mitsubishi goes broke, I'll have a clear conscience about it.  f.ck
> 'em.

No all lies and bullshit! pesty and oz would be at the computer with there
hands over their eyes and stamping their feet going
lalalalalalalalalalalala!!!! and claiming Mitsubishi never has problems!

Serious though hope you get it sorted out!

Signature

Regards
Dan
http://s3.phpbbforfree.com/forums/auscars.html

Serialpest - 11 Mar 2006 03:30 GMT
>>I don't regret buying a Mitsubishi, but as a Mitsubishi owner, I say this:
>>They reap what they sow.  They deserve everything they get.
[quoted text clipped - 7 lines]
>
> Serious though hope you get it sorted out!

Have you booked the Calais in for the warranty work yet Dan?
Ron - 11 Mar 2006 04:56 GMT
>>>I don't regret buying a Mitsubishi, but as a Mitsubishi owner, I say
>>>this: They reap what they sow.  They deserve everything they get.
[quoted text clipped - 10 lines]
>
> Have you booked the Calais in for the warranty work yet Dan?

Nothing to do with it, IDIOT.
Do us a favour and "TOP" yourself...
Clockmeister - 11 Mar 2006 06:20 GMT
>>>>I don't regret buying a Mitsubishi, but as a Mitsubishi owner, I say
>>>>this: They reap what they sow.  They deserve everything they get.
[quoted text clipped - 13 lines]
> Nothing to do with it, IDIOT.
> Do us a favour and "TOP" yourself...

You are not supposed to be replying, remember?
Ron - 11 Mar 2006 06:40 GMT
"Clockmeister" <no-one@nowhere.com> wrote in news:1214r1db6pvle34
@corp.supernews.com:

>>>>>I don't regret buying a Mitsubishi, but as a Mitsubishi owner, I say
>>>>>this: They reap what they sow.  They deserve everything they get.
[quoted text clipped - 15 lines]
>
> You are not supposed to be replying, remember?
True, couldn't help myself, he is such a "Tool"!! :-)
Serialpest - 11 Mar 2006 09:04 GMT
> "Clockmeister" <no-one@nowhere.com> wrote in news:1214r1db6pvle34
> @corp.supernews.com:
[quoted text clipped - 20 lines]
>
> True, couldn't help myself, he is such a "Tool"!! :-)

You just can't help yourself can you?
Andypansy? - 11 Mar 2006 10:15 GMT
>> "Clockmeister" <no-one@nowhere.com> wrote in news:1214r1db6pvle34
>> @corp.supernews.com:
[quoted text clipped - 22 lines]
>
> You just can't help yourself can you?

Whaty?  Playing with tools?
Clockmeister - 11 Mar 2006 09:17 GMT
> "Clockmeister" <no-one@nowhere.com> wrote in news:1214r1db6pvle34
> @corp.supernews.com:
[quoted text clipped - 19 lines]
>> You are not supposed to be replying, remember?
> True, couldn't help myself, he is such a "Tool"!! :-)

Yep, true enough. Rest assured though, people like him will never find
happiness :-)
feral - 11 Mar 2006 09:30 GMT
> Yep, true enough. Rest assured though, people like him will never find
> happiness :-)

C'mon Clocky, he's wallowing in it, or he should be. :-)

Signature

Take Care.    ~~
Feral        @..@
          (\-- Ü--/)
        ((.>______<.))
         ^^^      ^^^

Ron - 11 Mar 2006 21:00 GMT
"Clockmeister" <no-one@nowhere.com> wrote in news:12155cqhmbk2581
@corp.supernews.com:

>>> You are not supposed to be replying, remember?
>> True, couldn't help myself, he is such a "Tool"!! :-)
>
> Yep, true enough. Rest assured though, people like him will never find
> happiness :-)

Okay, I've killfiled the turd, again :-)
Serialpest - 11 Mar 2006 22:19 GMT
> "Clockmeister" <no-one@nowhere.com> wrote in news:12155cqhmbk2581
> @corp.supernews.com:
[quoted text clipped - 7 lines]
>
> Okay, I've killfiled the turd, again :-)

Surrrrrrrrrrre......
feral - 11 Mar 2006 07:42 GMT
>>Nothing to do with it, IDIOT.
>>Do us a favour and "TOP" yourself...
>
> You are not supposed to be replying, remember?

OK Testicleless, "Top" yourself.

Signature

Take Care.    ~~
Feral        @..@
          (\-- Ü--/)
        ((.>______<.))
         ^^^      ^^^

Serialpest - 11 Mar 2006 09:01 GMT
>>>>>I don't regret buying a Mitsubishi, but as a Mitsubishi owner, I say
>>>>>this: They reap what they sow.  They deserve everything they get.
[quoted text clipped - 15 lines]
>
> You are not supposed to be replying, remember?

Talk to the hand cos ron ain't listening.
Serialpest - 11 Mar 2006 08:59 GMT
>>>>I don't regret buying a Mitsubishi, but as a Mitsubishi owner, I say
>>>>this: They reap what they sow.  They deserve everything they get.
[quoted text clipped - 13 lines]
> Nothing to do with it, IDIOT.
> Do us a favour and "TOP" yourself...

I will if you do.
Jason James - 11 Mar 2006 06:10 GMT
> I earlier posted an incident that happened between myself and the
> Mildura Mitsubishi dealer.  Briefly:
[quoted text clipped - 27 lines]
> When Mitsubishi goes broke, I'll have a clear conscience about it.  f.ck
> 'em.

Never get anything done at a dealer except warrenty work and the needed
original part. MINIMUM exposure is the aim. They live in those smoky glassed
castles,...who pays for all that?

Jason
Snoozin - 12 Mar 2006 01:58 GMT
Richard Cavell Wrote:
> I earlier posted an incident that happened between myself and the
> Mildura Mitsubishi dealer.  Briefly:
[quoted text clipped - 66 lines]
> f.ck
> 'em.

BTW, IIRC, They fixed your car which allowed you to continue your
trip!?

Signature

Snoozin

Richard Cavell - 14 Mar 2006 07:45 GMT
> Richard Cavell Wrote:
>> This time it looked like a faulty battery so it was replaced?

The truth is that *they* said it was a faulty battery.  I originally
posted their side of the story, which is different to mine.  My car has
had a problem with a fuel gauge that 'sticks' on empty.  They claim that
it is a sign of a faulty battery.

>> Oh that's right, you argued and complained then said...I'll come back
>> and pay you tomorrow.

No I f.cking didn't.  I told them I couldn't and wouldn't pay them.
They told me that they were seizing my car.

>> 3. They charge me $99 for pumping fuel, in addition to the cost of the
>> fuel
>>
>> Pumping fuel?
>> What, draining and refilling, opening up after hours to supply petrol?
>> Please explain.

They charged me $99.  The benefit that I received for this $99 was that
they refilled the car with fuel.  (I separately paid for the fuel).

>> 4. They disabled my radio
>> and several other things.
>>
>> Disabled your radio?
>> You mean they didn't have the secutity code?
>> What "other things" were disabled?

Nothing.

>> Mitsubishi doesn't give a sh.t about the quality of its service.  If
>> you
[quoted text clipped - 3 lines]
>>
>> Please show me the endorsement.

The big logo outside the shop.  The letterhead on the invoice.  You
can't use them without the endorsement of the corporation.

> BTW, IIRC, They fixed your car which allowed you to continue your
> trip!?

No.  I threatened legal action and they gave it back to me unaltered.
The car worked with the old battery, and continues to do so.
Serialpest - 14 Mar 2006 10:16 GMT
>> Richard Cavell Wrote:
>>
[quoted text clipped - 46 lines]
> No.  I threatened legal action and they gave it back to me unaltered.
> The car worked with the old battery, and continues to do so.

No wonder they screwed you around. You sound like an arrogant prick.
Snoozin - 14 Mar 2006 11:30 GMT
Richard Cavell Wrote:
> > Richard Cavell Wrote:
> >> This time it looked like a faulty battery so it was replaced?
[quoted text clipped - 52 lines]
> No.  I threatened legal action and they gave it back to me unaltered.
> The car worked with the old battery, and continues to do so.

OK, so your car shows up with a fuel guage sticking on empty and you
put it in to have it fixed but didn't have the money to pay for it?
They have seen sticking fuel guages before and it's a sign of a faulty
battery so they replace it?
Did you expect that when you take a car in to have it fixed, that they
wouldn't fix it without asking your permission?

Maybe you should have asked and paid for the time to give you a
quote...could you have paid for that?

Why did you feel that a sticking fuel guage was an urgent problem and
required a fix while you were travelling...why didn't you get it fixed
before starting out?

Hmmm, so you put a car in for work and didn't have the funds to pay for
it, then told them to undo the work they'd done....you're
kidding...build me a house, sorry, I can't pay for it...if you pull it
down then I'll owe you nothing....something wrong here?

Oh, and they then said pay, we'll keep your car till you do....funny
that!!

Why did the fuel require pumping? Seems that an extra charge for
filling your tank is a little odd....was not you original complaint
about a sticking petrol guage?
Was there not a charge for investigating that problem and all that is
involved in that?

Now the "disabled" radio....was it disabled after the battery was
replaced originally? Did you have the code?

You lied to us about disabling "several other things"!?

No endorsement of the work, just permission to use a logo .... it's
advertising.

Now the wierd thing...if the car was working OK before the work, why
did you put it in for the repair?
But hang on, you said it had a problem that it now doesn't have...guess
they fixed it ..... you owe em money!

You threatened legal action?
Ha ha ha....they couldn't be bothered with a pissant like you and just
walked away.
Seen it done, Done it!

Signature

Snoozin

Dan--- - 17 Mar 2006 00:33 GMT
>> Richard Cavell Wrote:
>>> This time it looked like a faulty battery so it was replaced?
[quoted text clipped - 3 lines]
> had a problem with a fuel gauge that 'sticks' on empty.  They claim that
> it is a sign of a faulty battery.

Typical made up bullshit as they go along. Should of handed them a spine
donor card.

>>> Oh that's right, you argued and complained then said...I'll come back
>>> and pay you tomorrow.
>
> No I f.cking didn't.  I told them I couldn't and wouldn't pay them. They
> told me that they were seizing my car.

I hope you told them to get f.cked!

>>> 3. They charge me $99 for pumping fuel, in addition to the cost of the
>>> fuel

Nice good will thing eh! I would of drained the fuel right in front of them
and tell em to cram it.

>>> Pumping fuel?
>>> What, draining and refilling, opening up after hours to supply petrol?
[quoted text clipped - 28 lines]
> No.  I threatened legal action and they gave it back to me unaltered. The
> car worked with the old battery, and continues to do so.

Good I love seeing dealerships shrivle up when you mention legal action.

:-)

Signature

Regards
Dan

 
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