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Car Forum / Audi Cars / August 2008Need Receipts for Warranty
Hi Everyone... I am in desperate need of some help. I own a 2004 Audi A4 1.8 Turbo that is currently in need of new engine. The engine hasn't been receiving the oil properly and therefore should be covered under my extended warranty for a replacement. I have provided my dealer with the appropriate receipts showing that I had oil changes done every 10,000 miles but they are also requesting receipts for the oil and oil filters I purchased.( I supplied these items to my mechanic). Of course I paid cash for the oil and filters and no longer have the receipts and of course without them I will not be covered under the warranty. Therfore, I need HELP!! Anyone out there have receipts of oil and oil filters that I can use???? I will pay for them, I just need them imdiatley so I can get my car back!! I am a single mom and have no idea how I can even possibly come up with the $9000 they are asking for to repair my engine. Any receipts will help! Please contact me! Thank you!!! Sounds like a scam to me... > Hi Everyone... > [quoted text clipped - 16 lines] > > Thank you!!! > Hi Everyone... > [quoted text clipped - 16 lines] > > Thank you!!! I presume they require those receipts to prove you used the correct grade of oil and changed the filter. Mike Hmmm if you are in CA and the receipts seem to come from all parts of the country or the world, that would seem weird! Also you would need to include the dates that you claimed you had the oil changed or purchased the oil. Where did you purchase the oil and filters from? Try to remember when you bought the parts and where. Maybe that store can get you some receipts. Your mechanic should be able to produce all of the receipts that you need. The dealer WILL check out your evidence! This is a harsh lesson that everyone needs to pay heed to! :-( ALWAYS KEEP YOUR RECEIPTS!!!! PAY WITH CREDIT CARDS OR CHECKS!!! BTW 10,000 miles between oil changes seems a little too long to me. JMHO >> Hi Everyone... >> [quoted text clipped - 21 lines] > > Mike On Thu, 7 Aug 2008 18:50:51 -0500, against all advice, something compelled "dave AKA vwdoc1" <vwdoc1nospam@pleasehotmail.com>, to say: > BTW 10,000 miles between oil changes seems a little too long to me. Me too, but my Audi dealer says that's the service interval for my '04 TT. I stared at him is slack jawed amazement and asked him if he was kidding, but no. Ten grand between changes. Ich libe mine Audi.  Signature"The ABS system can not overcome the laws of physics." Audi Owner's Manual But your TT is slightly different and holds 0.5 quarts more AFAIK since the engine is transversely mounted. ;-) With the sludge problems the 1.8t engine has had, I am surprised the oil change interval is 10K miles. AND if you can't prove the oil changes that have been done when you need them...................Well 8^o You have to use the proper oil too! I bought my A4 with a bad engine due to the oil cooler seal blowing. Today I see another 1.8t engine gone bad due to the improper oil, non-synthetic. Now the owner has to sell his '01 Passat for whatever he can get since engines cost too much $$$$ for the average person. SAD! Signaturelater, (One out of many daves) 1997 Red A4 1.8tq auto > On Thu, 7 Aug 2008 18:50:51 -0500, against all advice, something > compelled "dave AKA vwdoc1" <vwdoc1nospam@pleasehotmail.com>, to [quoted text clipped - 7 lines] > > Ich libe mine Audi. On Thu, 7 Aug 2008 22:11:56 -0500, against all advice, something compelled "dave AKA vwdoc1" <vwdoc1nospam@pleasehotmail.com>, to say: > But your TT is slightly different and holds 0.5 quarts more AFAIK since the > engine is transversely mounted. ;-) My TT is way different, as it is constructed entirely out of sex. > With the sludge problems the 1.8t engine has had, I am surprised the oil > change interval is 10K miles. Maybe. I held out for the 3.2. > AND if you can't prove the oil changes that have been done when you need > them...................Well 8^o > You have to use the proper oil too! I'm having then all done at the dealer. I don't care if it costs a little more. I mean, come on. There's a reason I didn't get a Toyota. > I bought my A4 with a bad engine due to the oil cooler seal blowing. > Today I see another 1.8t engine gone bad due to the improper oil, > non-synthetic. Now the owner has to sell his '01 Passat for whatever he can > get since engines cost too much $$$$ for the average person. SAD! If I had a 1.8 engine, I'd probably be real careful about keeping up with the maintenance, and I'd leave no record unrecorded. Signature"The ABS system can not overcome the laws of physics." Audi Owner's Manual > But your TT is slightly different and holds 0.5 quarts more AFAIK since > the engine is transversely mounted. ;-) [quoted text clipped - 18 lines] >> >> Ich libe mine Audi. 20,000 mile oil changes sometimes 30k miles, 2003 1.8T quattro A4, I now have 180,000 miles on the clock and it still drives like new, is this oil sludge thing an American thing :) > 20,000 mile oil changes sometimes 30k miles, 2003 1.8T quattro A4, I now > have 180,000 miles on the clock and it still drives like new, is this oil > sludge thing an American thing :) Yes, we have been programmed to every 3k. Cheaply built motors leaked like there is no tomorrow. Since synthetic (majority of Americans fear) the mileage has increased. I get 10k on my new Avalanche. >> 20,000 mile oil changes sometimes 30k miles, 2003 1.8T quattro A4, I now >> have 180,000 miles on the clock and it still drives like new, is this oil [quoted text clipped - 6 lines] > > I get 10k on my new Avalanche. Every car (all European) I have ever owned over the last 20 years have had 10/12k or 12 mths whichever is sooner. Not one ever had the slightest problem with the engine, although a couple made up for that in other areas! My 2003 A4 diesel has variable interval which I believe is upto 24k miles however I favour 12 mthly fixed intervals because of the age and it's used for mainly town driving. Audi specify fully synthetic 0w30 for the variable servicing and 5w30 for fixed interval. They'll want to see the OP receipts for this as a lower specification could cause engine damage, it's often blamed for sludge build ups in engines. Mike Yep cheap American motor oil! >> 20,000 mile oil changes sometimes 30k miles, 2003 1.8T quattro A4, I now >> have 180,000 miles on the clock and it still drives like new, is this oil [quoted text clipped - 6 lines] > > I get 10k on my new Avalanche. I don't think it was the oil, it was the tolerances the engines were built to. Mass produced junk. I have to admit they have gotten better in the last couple of years. > Yep cheap American motor oil! > [quoted text clipped - 8 lines] >> >> I get 10k on my new Avalanche. then why is specific oil needed and most of it is non-American oil? Most "common" brand oil, if not all, are European blends such as the Mobil 1 0W-40. Some oils just can't take the heat from the turbo and the inline 1.8t engines could use more quantity ( = larger oil filter) along with quality! IMHO the 1.8t engine is well built as are most of the VW engines I have worked on! Why do you think the tolerances are bad? Oil consumption? >I don't think it was the oil, it was the tolerances the engines were built >to. [quoted text clipped - 13 lines] >>> >>> I get 10k on my new Avalanche. > then why is specific oil needed and most of it is non-American oil? Most > "common" brand oil, if not all, are European blends such as the Mobil 1 [quoted text clipped - 5 lines] > > Why do you think the tolerances are bad? Oil consumption? I thought bill was refering to american built engines. Mike Yes, American. Cheaply built engines. >> then why is specific oil needed and most of it is non-American oil? Most >> "common" brand oil, if not all, are European blends such as the Mobil 1 [quoted text clipped - 10 lines] > > Mike > Yes, American. > Cheaply built engines. [quoted text clipped - 13 lines] >> >> Mike Why do they put up with it? I have owned 8 european cars over the last 20 years, all bar 1 purchased use with between 25 and 80k on the clock. None have had any engine trouble except a fiat with a minor oil leak from the sump gasket. I had a Rover diesel (peugeot based engine), now driven by my brother which has 130k on the clock which has had no engine problems in 11 years. There's only a slight loss of performance & economy from when I bought it 110k miles and 10 years ago. These aren't easy motorway miles, most of it is around town and the A+B roads of the midlands. With the availability of imports inc Japanese I cannot understand how the American car manufacturers are still in business. Mike OOPS then I stand corrected and we are all on the same page! :-) > Yes, American. > Cheaply built engines. >Hmmm if you are in CA and the receipts seem to come from all parts of the >country or the world, that would seem weird! [quoted text clipped - 10 lines] > >BTW 10,000 miles between oil changes seems a little too long to me. You might ask your mechanic to provide a statement that you provided the correct items. Have it notarized. This may be OK, maybe not but it is your best bet. An oil change is fairly inexpensive and taking it in to a certified shop for your future changes might be prudent. Live and learn. And as others said, I'd change the oil more frequently. Like 5000 max. Roscoe aka MrShade Knowledge is like money, the less you talk about it the more people assume you have. |
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