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Car Forum / Audi Cars / May 2009

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Guardian PetSafe Radio Systems Corp Training Collars - Are They Junk???

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PetSafe Products User - 15 May 2009 16:04 GMT
We've been having problems with the Guardian Underground Fence System since
day one of install.

The first collar we purchased came with the system.  The collar cap did not
stay on.  The company sent
us a new cap but this did not fix the problem.  The collar itself was bad.

We have not had any luck with this manufacture and in our opinion this
system is junk.  We would never
suggest buying an over-the-counter system such as the Radio Systems Corp
PG-1010.

We also had bad experiences with their customer service.  We've been waiting
on a replacement collar for months
and finally decided to call the company.  We didn't do so earlier because we
simply went out and bought another
collar to tide us over until the new collar arrived.  We called Radio
Systems Corp and they had no record that they
sent us a cap, nor any record of us emailing them a copy of our receipt, as
they requested us to do so, to replace
the collar.   We called again and now they are saying that the collar is out
of warranty and a repair charge was $40.
We can simply go to the store and pick up another collar for less than that
and prevent all this agrivation.

I truly do recommend another type of wireless pet containment system for
your dogs.

Sincerely,

Dog Owner
PeterD - 16 May 2009 01:30 GMT
>We've been having problems with the Guardian Underground Fence System since
>day one of install.

OK, start at the beginning. Since this is alt.autos.classic-trucks,
what type of truck is it, and is it 4x4 or not

>The first collar we purchased came with the system.  

Does this collar fit on the transmission, or the transfer case?

>The collar cap did not
>stay on.  

Did you try glue? I've found that JB Weld works well on problems like
this.

>The company sent
>us a new cap but this did not fix the problem.  The collar itself was bad.

As compared to the transmission or transfer case? What kind of
transmission was it? Again, was it 4x4 or two wheel drive?

>We have not had any luck with this manufacture and in our opinion this
>system is junk.

Not much luck with your spell checker, either, I see.

> We would never
>suggest buying an over-the-counter system such as the Radio Systems Corp
>PG-1010.

What about a Ford truck? Ford is the only one not filing for
protection, so they should be a good choice, right?

>We also had bad experiences with their customer service.  

Ford, Chrysler or GM? be clear. Remember, this is
alt.autos.clasic-trucks, so how old is the truck? Remember, if it is a
classic, most manufacturers won't give a lot of customer service.

>We've been waiting
>on a replacement collar for months

Why not just replace the transmission?

>and finally decided to call the company.

Ooh, oooh, what did you call them?

>  We didn't do so earlier because we
>simply went out and bought another
>collar to tide us over until the new collar arrived.

Oh, I thought it was because you could not drive your truck to the
corner phone booth. Silly me.

> We called Radio
>Systems Corp

I didn't know they made classic-trucks!

>and they had no record that they
>sent us a cap, nor any record of us emailing them a copy of our receipt, as
>they requested us to do so, to replace
>the collar.

It's a classic, for fircking sakes... Don't expect miricles. They
probably got that other stuff 40 years ago, so of course they didn't
keep a record. After all, this is alt.autos.classic-trucks!

>  We called again and now they are saying that the collar is out
>of warranty and a repair charge was $40.

There are not many classic trucks that are still in warranty. In fact,
I'd guess the number is right at zero.

>We can simply go to the store and pick up another collar for less than that
>and prevent all this agrivation.

I'd buy a Ford truck, perhaps an early 200x year. Then sell your
classic truck on eBay, or Craig's list.

>I truly do recommend another type of wireless pet containment system for
>your dogs.

Well, if you would not keep them in your classic truck, you would not
have this problem.

>Sincerely,
>
>Dog Owner

Dog? DOG??? I thought you said Dodge!
tom_k - 16 May 2009 16:28 GMT
> We've been having problems ...

It certainly seems that way. Couldn't you find any other non-germane groups
to cross post to?
 
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