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Car Forum / BMW Cars / December 2006

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10W-60 oil availability

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Phantom@NotHome.yet - 20 Dec 2006 23:58 GMT
My son has a new M Series BMW
and is in Germany. The dealer charged
him 240 Euro for the oil during the oil change. I need to know if
there is any other source for the oil at a cheaper price. In Fl. a
dealer charged us $130 for 12 Qt case which he took back to Germany
after Thanksgiving holidays.
Castrol website doesn't even mention it except on their UK pages.
There they refer to it as CASTROL EDGE 10W-60 Oil.
I read also BMW may be using Mobil Synthetic as a replacement in the
future but no word from BMW yet.
Anyone useing this or similar oil? Any ideas where to get it?
Thanks
RCE - 21 Dec 2006 08:23 GMT
> My son has a new M Series BMW
> and is in Germany. The dealer charged
[quoted text clipped - 8 lines]
> Anyone useing this or similar oil? Any ideas where to get it?
> Thanks

I don't know about Germany, but in the USA the scheduled oil changes are
free for 4 years with the E60 M5.  In fact, they are free for all new BMW
cars.

The E60 M5 uses some oil though ... as much as a liter per 1000 miles during
the break in period.
Again, here in the USA, the dealers give you a couple of liter bottles at a
time (free) if you ask for it.   Is the BMW policy different in Germany?
I've looked for it (Castrol 10w-60) but nobody carries it other than the
dealerships.

Eisboch
adder1969 - 21 Dec 2006 09:16 GMT
> Again, here in the USA, the dealers give you a couple of liter bottles at a
> time (free) if you ask for it.   Is the BMW policy different in Germany?

Hahaha.  Yes only in the states do you get things like that and
extended warranties on bad engines etc.  I Europe I believe the norm is
1 year warranty with no service plan and if anythuign goes wrong during
the warranty BMW will likely contest that it's "a feature" not a
failure.

Castrol edge or edge sport can be got in 10w60 but I don't know what
the differences are.  Some places sell them (in the UK at least) in 25
litre barrels.
RCE - 21 Dec 2006 09:46 GMT
>> Again, here in the USA, the dealers give you a couple of liter bottles at
>> a
[quoted text clipped - 9 lines]
> the differences are.  Some places sell them (in the UK at least) in 25
> litre barrels.

I think I remember that here in the USA, engines .... car, trucks, boats,
etc.  ...  must be capable of using any oil that meets the recommended
service requirements.  If the manufacturer specifies a non-standard or
specific type of oil, they must provide it for free, by law.
Tom Scales - 21 Dec 2006 12:34 GMT
>>> Again, here in the USA, the dealers give you a couple of liter bottles
>>> at a
[quoted text clipped - 14 lines]
> service requirements.  If the manufacturer specifies a non-standard or
> specific type of oil, they must provide it for free, by law.

Love to see a cite for that as I don't believe it is correct.  I believe the
original was that if they require you to get the product only from them
(i.e. a matching product isn't available elsewhere).  Doesn't mean they
can't require 10-60 but 10-30 MUST work.

Also think it is an urban legend.
RCE - 21 Dec 2006 14:35 GMT
>>>> Again, here in the USA, the dealers give you a couple of liter bottles
>>>> at a
[quoted text clipped - 22 lines]
>
> Also think it is an urban legend.

I should be more clear.  If a manufacturer requires a specific, OEM brand
oil only, then they must supply it.  Otherwise, the vehicle must be able to
use any brand that meets the technical specifications of the OEM brand.
The owner's manual of the E60 M5 (V10) specifically states that the 10-60
Castrol oil is required, although 10-40 may be temporarily substituted if
oil is required and the 10-60 is not available.  BMW supplies Castrol 10-60
synthetic free (name branded as BMW oil) because it is currently not
available anywhere else.
admin - 21 Dec 2006 16:22 GMT
> I should be more clear.  If a manufacturer requires a specific, OEM brand
> oil only, then they must supply it.  Otherwise, the vehicle must be able to
[quoted text clipped - 4 lines]
> synthetic free (name branded as BMW oil) because it is currently not
> available anywhere else.

Exactly where is the dealer providing the TWS oil for free? I want to
get some..

And Turner Motorsports and a number of other secondary market sources
(not BMW) will happily sell you Castrol TWS, so BMW is not the only
supplier.

I think you were trying to be too clear.

To the other poster - everyone except (apparently) RCE in the US who has
an M5 or M3 requiring the Castrol TWX 10W-60 oil is paying for it.
RCE - 21 Dec 2006 17:24 GMT
> Exactly where is the dealer providing the TWS oil for free? I want to get
> some..
>
> To the other poster - everyone except (apparently) RCE in the US who has
> an M5 or M3 requiring the Castrol TWX 10W-60 oil is paying for it.

Look ... not looking for an argument, but facts are facts. Anytime I needed
oil for either of the two E-60 M5's that I had, I simply drove to the
dealer, told them I needed some oil and they handed me a couple of liter
bottles.  Other M5 owners across the country have reported the same.

Sorry if you have to pay for it.

RCE
Tom Scales - 21 Dec 2006 18:29 GMT
>> Exactly where is the dealer providing the TWS oil for free? I want to get
>> some..
[quoted text clipped - 10 lines]
>
> RCE

Can you please share your dealer's name?
RCE - 21 Dec 2006 21:28 GMT
> Can you please share your dealer's name?

Sure. Norwell BMW Gallery.

http://www.bmwgallerynorwell.com/

But also true for most BMW dealerships, from talking to other M5 owners
across the USA.

RCE
admin - 21 Dec 2006 18:38 GMT
> Look ... not looking for an argument, but facts are facts. Anytime I needed
> oil for either of the two E-60 M5's that I had, I simply drove to the
[quoted text clipped - 4 lines]
>
> RCE

This is while you're still under factory fully paid maintenance? Sure -
then they'll give it to you since they can bill BMW-NA for it. Once
you're out of maintenance you'll be paying with your dime.
RCE - 21 Dec 2006 21:32 GMT
>> Look ... not looking for an argument, but facts are facts. Anytime I
>> needed oil for either of the two E-60 M5's that I had, I simply drove to
[quoted text clipped - 9 lines]
> then they'll give it to you since they can bill BMW-NA for it. Once you're
> out of maintenance you'll be paying with your dime.

You may be correct.  I don't know.  I do know that it became a small issue
because of the high oil consumption of the V-10 in the E60 M5, particularly
during the break-in period.

RCE
John Carrier - 22 Dec 2006 03:25 GMT
>>> Look ... not looking for an argument, but facts are facts. Anytime I
>>> needed oil for either of the two E-60 M5's that I had, I simply drove to
[quoted text clipped - 13 lines]
> because of the high oil consumption of the V-10 in the E60 M5,
> particularly during the break-in period.

Your M5's include 50,000 miles of free maintenance.  The oil is part of
that.  You might discover that once one of the cars goes over 50K, your
dealer will begin charging for the stuff.

R / John
Phantom@NotHome.yet - 22 Dec 2006 05:46 GMT
Sorry to have started a p*ssing contest here....although it seems too
easy to do. It seems some of you are stating the oil is supplied as
part of the "normal" maintainence. So BMW NA is saying "if the car
uses oil we will supply it"
That is great, but do you have to BUY the oil used to replace the
drained oil when "normal maintainence oil changes" are performed?
As I noted in the initial question, my son was "charged" 240 Euro for
the oil needed to "perform the 10,000 mile service" on his 2006 M3.
The dealer in Germany did ask if he had "brought his own" oil as their
prices were very high. Since he had no prior warning he had not
brought oil with him. So while home for the Thanksgiving holiday he
purchased 12 Qts from a dealer in West Palm beach FL. That dealer
never mention the oil could be free under certain circumstances.
What is the German warrentee differences? Is the BMW NA service
warrentee better than in Europe?
This has been a eye-opener about the service differences, Thanks.

>>>> Look ... not looking for an argument, but facts are facts. Anytime I
>>>> needed oil for either of the two E-60 M5's that I had, I simply drove to
[quoted text clipped - 19 lines]
>
>R / John
Tom Scales - 22 Dec 2006 06:03 GMT
The oil is included in the free service in the US
> Sorry to have started a p*ssing contest here....although it seems too
> easy to do. It seems some of you are stating the oil is supplied as
[quoted text clipped - 38 lines]
>>
>>R / John
John Carrier - 22 Dec 2006 03:23 GMT
>> Exactly where is the dealer providing the TWS oil for free? I want to get
>> some..
[quoted text clipped - 10 lines]
>
> RCE

How many miles on these cars?  Country?

R / John
RCE - 21 Dec 2006 14:44 GMT
> Love to see a cite for that as I don't believe it is correct.  I believe
> the original was that if they require you to get the product only from
> them (i.e. a matching product isn't available elsewhere).  Doesn't mean
> they can't require 10-60 but 10-30 MUST work.
>
> Also think it is an urban legend.

Magnuson-Moss act states that a manufacturer may not require the use of a
specific brand of aftermarket product unless it is provided free of charge.

RCE
Tom Scales - 21 Dec 2006 17:09 GMT
>> Love to see a cite for that as I don't believe it is correct.  I believe
>> the original was that if they require you to get the product only from
[quoted text clipped - 8 lines]
>
> RCE

That's many people's theory, but the actual wording of the act does not
state that.
Ed Beroset - 22 Dec 2006 13:11 GMT
>>Magnuson-Moss act states that a manufacturer may not require the use of a
>>specific brand of aftermarket product unless it is provided free of
>>charge.
>
> That's many people's theory, but the actual wording of the act does not
> state that.

You're correct.  For those covered by US Federal law, here's more
detail:  http://www.ftc.gov/bcp/conline/pubs/buspubs/warranty.htm

Ed
John Carrier - 21 Dec 2006 12:46 GMT
>>> Again, here in the USA, the dealers give you a couple of liter bottles
>>> at a
[quoted text clipped - 14 lines]
> service requirements.  If the manufacturer specifies a non-standard or
> specific type of oil, they must provide it for free, by law.

Certainly with the "Free" maintenance, any oil that needed to be added would
be part of the plan.  As to a law?  Hogwash!

R / John
lurkio - 21 Dec 2006 14:01 GMT
not sure about addrer1969 - despite an apparent UK/ GB address does not know
BMWs here in Britain have a 3 year warranty.

Also I recall issues years ago with a 6 cylinder engine and BMW had them
repaired out of warranty so long as they had been serviced "properly"

Now what else do you want to slag off in the UK?

Taxes too high ?   lowest total take in western europe/eastern europeans
risking their lives to get here! :-))
adder1969 - 21 Dec 2006 14:25 GMT
> not sure about addrer1969 - despite an apparent UK/ GB address does not know
> BMWs here in Britain have a 3 year warranty.
[quoted text clipped - 3 lines]
>
> Now what else do you want to slag off in the UK?

The food and weather ;-)

I keep forgetting that britain is part of europe.

The point I was making is that in the US, BMW NA seems to have a much
better customer service program than over here.
lurkio - 22 Dec 2006 16:31 GMT
>> not sure about addrer1969 - despite an apparent UK/ GB address does
>> not know BMWs here in Britain have a 3 year warranty.
[quoted text clipped - 6 lines]
>
> The food and weather ;-)

surely you can get a nice chinese or Indian :-) and thanks to the motorist
(and no-one else) we are getting better weather!

> I keep forgetting that britain is part of europe.
>
> The point I was making is that in the US, BMW NA seems to have a much
> better customer service program than over here.

Thats is true, a hell of a lot od dealers get away with sh**y service in
this country and just because one has B&O stereos and free real coffee does
not stop them being Arfur Daley (as you saw in another post about my mates
new/ not new car  - probably the dealer even kept the VAT so even more of a
fiddle)
RCE - 21 Dec 2006 14:43 GMT
> Certainly with the "Free" maintenance, any oil that needed to be added
> would be part of the plan.  As to a law?  Hogwash!
>
> R / John

Magnuson-Moss act states that a manufacturer may not require the use of a
specific brand of aftermarket product unless it is provided free of charge.

RCE
Tom Scales - 21 Dec 2006 17:06 GMT
>> Certainly with the "Free" maintenance, any oil that needed to be added
>> would be part of the plan.  As to a law?  Hogwash!
[quoted text clipped - 6 lines]
>
> RCE

Not exactly, but it does apply.  BMW does not, however, require Castrol oil.
For example, my M3 manual states:

10W-60
API  SJ/CF

Doesn't mention Castrol anywhere
 
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