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Car Forum / BMW Cars / April 2007

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323 '99 annual service - BMW or Independent?

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CDR - 07 Apr 2007 06:37 GMT
I bought (my first) BMW last year and it is due soon for its annual
service (main service light almost at zero) - it's got 100k miles on
it and, obviously, is beyond it's original warranty.

Should I get it serviced at the BMW dealer? Or, can I get it serviced
elsewhere?

I would like to get your opinion on cost of the service vs quality and
expertise.

How much should I expect to pay for a full Major service for a '99
323?

Thanks,
Colin
Pongo Potts - 07 Apr 2007 07:18 GMT
>I bought (my first) BMW last year and it is due soon for its annual
> service (main service light almost at zero) - it's got 100k miles on
[quoted text clipped - 11 lines]
> Thanks,
> Colin

BMW service charges, per hour, in the UK are horrendous......I recall
something in the region of £100/120 per hour for labour when I owned a 3
series.

They will also find plenty to do on your car that 'they say' requires
replacement.

I would suggest 3rd party and list the things you want doing. Try to find a
3rd party that states they specialise in BMW work. Occasionally you find
trained techs who break away from the dealerships to get a slice of the
action.........and a little more of the pot.

dj
now Audi A4
Dave Plowman (News) - 07 Apr 2007 07:49 GMT
> I bought (my first) BMW last year and it is due soon for its annual
> service (main service light almost at zero) - it's got 100k miles on
> it and, obviously, is beyond it's original warranty.

> Should I get it serviced at the BMW dealer? Or, can I get it serviced
> elsewhere?

In my experience in the UK, dealer servicing is not only very expensive
but of poor quality. And that's not only just one dealer, but 5.

> I would like to get your opinion on cost of the service vs quality and
> expertise.

With a main dealer you're paying for posh waiting rooms and pretty
receptionists who make you coffee. And the 'free' extras like the car
being cleaned, and a courtesy car, etc. With a decent independant all
you're paying for is the work needed.

Nor is there any magic required to service a BMW - they're not any
different from other cars. Repairs may be a different thing since
expertise is never a bad thing.

> How much should I expect to pay for a full Major service for a '99
> 323?

When asking this sort of question you need to say where you intend having
the service done as hourly rates vary even within the same country.

But my local independant specialist not only charges less than half the
hourly rate of my dealer, but is honest in saying what work is needed. And
appears to know the cars rather better.

Signature

*Can fat people go skinny-dipping?

   Dave Plowman        dave@davenoise.co.uk           London SW
                 To e-mail, change noise into sound.

Oscar@nowhere.com - 07 Apr 2007 09:14 GMT
>I bought (my first) BMW last year and it is due soon for its annual
>service (main service light almost at zero) - it's got 100k miles on
[quoted text clipped - 11 lines]
>Thanks,
>Colin

Well that depends on how much money you have to throw around.......

Not all dealers offer the 4+ - that is a 20% discount on labour rates for
vehicles over 4 years old - I have NO IDEA what is different to a car under 4 or
over 4 years old - it is probably a concept that if you go to a dealer then he
still gets your money as most NEW BMWs are corporate or Lease company purchases
and all servicing is paid for by the "Company" that also get tax relief and in
the UK and Euroland they can claim back the VAT (sales tax) from the government.

This leaves the Joe Public like you and me having to have DEEP pockets albeit we
have the benefit of the 20% discount but at extortionate labour rates it doesn't
count for much.

However, having said that I have found that the independents and other
garage/workshops also have higher rates but not so much for labour but they tend
to charge TOP DOLLAR for parts.  Ok, they have to make a profit but I don't
really want to buy the guys a new Ferrari each year.

Generally there isn't much to service and you can do most yourself unless you
are really cack-handed and don't know one end of a spanner from a screwdriver.

I nearly always get the oil changed at KwikFit (fast fit tyre depot) Oil +
filter - Mobil 1 full synthetic 8.5 Lit fixed price £39 (GBPounds)

Last time I had it done at an independent this cost £105 and my local "any car
any time workshop" £87 (GBPounds) so the fat fit depot is a better bet and you
can watch them do it so you know it's done.

Occasionally the brakes need to be looked at and the pads changed.  To look is
easy if you have nice open alloy wheels but if not it might be a good idea to
learn how to change a wheel if ever you need to so - when practicing - go for
all 4 and look at the brakes at the same time.  Of course whilst at the fast-fit
depot you can always sneak a look underneath whilst its on the ramp to see how
the cats & Silencers are doing.

Little drop of oil on the door locks and a quick swap of the air filter -
usually 4 or 5 spring clips - remove - replace - job done - I bought a K&N non
replaceable element - clean it every 2 years....... Saved the cost the first
year.

My 2p (2c) worth.  If it ain't broke - don't fix it.
Jeremy - 07 Apr 2007 09:41 GMT
> I nearly always get the oil changed at KwikFit (fast fit tyre depot) Oil +
> filter - Mobil 1 full synthetic 8.5 Lit fixed price £39 (GBPounds)

And the reset of the service interval lights?
Signature


jeremy
['01 BMW 530iA SE Touring]

Oscar@nowhere.com - 07 Apr 2007 09:53 GMT
>> I nearly always get the oil changed at KwikFit (fast fit tyre depot) Oil +
>> filter - Mobil 1 full synthetic 8.5 Lit fixed price £39 (GBPounds)
>
>And the reset of the service interval lights?

DIY -- it's easy enough -----------
R. Mark Clayton - 07 Apr 2007 10:42 GMT
In article <2oje13l0mm6kmg27p2psnml6v5n4c1ubso@4ax.com>,  says...
> I nearly always get the oil changed at KwikFit (fast fit tyre depot) Oil +
> filter - Mobil 1 full synthetic 8.5 Lit fixed price £39 (GBPounds)

And the reset of the service interval lights?
Signature


jeremy
['01 BMW 530iA SE Touring]

I think the OP was talking about a competent independent (like the one I
use), not Kwik-Fit.  Have a look round the web..

Oscar@nowhere.com - 07 Apr 2007 13:04 GMT
>In article <2oje13l0mm6kmg27p2psnml6v5n4c1ubso@4ax.com>,  says...
>> I nearly always get the oil changed at KwikFit (fast fit tyre depot) Oil +
>> filter - Mobil 1 full synthetic 8.5 Lit fixed price £39 (GBPounds)
>
>And the reset of the service interval lights?

>jeremy
>['01 BMW 530iA SE Touring]

>I think the OP was talking about a competent independent (like the one I
>use), not Kwik-Fit.  Have a look round the web..

1 Jeremy - It might be a good idea to put the double hyphen below you post
answer text otherwise nobody will know what the answer is about. Notice I cut &
pasted your comment about the OP.

Competent independents are good but even so in this day and age money is money
and keeping it is a good idea.  When an independent charges me nearly £100 for
oil + £5 for a filter and £35 labour I would rather go to KwikFit and get the
whole job done for £39 with Mobil 1 full Synth inc Filter and disposal of the
old oil.

I use a very good independent but not for £130 oil changes.............

Sir Hugh of Bognor

Signature

Intelligence is not knowing the answer but knowing where and how to find it!

Hugh Gundersen
hsg@h-gee.co.uk
bognor-bill@bb-trading-uk.com
hsg@bognor-bill.co.uk
http://www.bognor-bill.co.uk
Bognor Regis, W.Sussex, England, UK

-------------------------------------------------
Vyisder Asmeni
Orsisarsis Asderisorsis.
B.Cozderiz
Vunarz
PERORZ
-------------------------------------------------

Jeremy - 07 Apr 2007 13:05 GMT
> 1 Jeremy - It might be a good idea to put the double hyphen below you post
> answer text otherwise nobody will know what the answer is about. Notice I cut &
> pasted your comment about the OP.

I think you'll find I did it "all by the book".

Just like this one.

Signature

jeremy
['01 BMW 530iA SE Touring]

Oscar@nowhere.com - 07 Apr 2007 16:27 GMT
>> 1 Jeremy - It might be a good idea to put the double hyphen below you post
>> answer text otherwise nobody will know what the answer is about. Notice I cut &
[quoted text clipped - 3 lines]
>
>Just like this one.

Er! No otherwise I wouldn't have mentioned it.  The double Hyphen was above you
name and the comment was below your signature.

Hugh
Dave Plowman (News) - 07 Apr 2007 13:23 GMT
> >I think the OP was talking about a competent independent (like the one
> >I use), not Kwik-Fit.  Have a look round the web..

> 1 Jeremy - It might be a good idea to put the double hyphen below you
> post answer text otherwise nobody will know what the answer is about.
> Notice I cut & pasted your comment about the OP.

Nothing wrong with Jeremy's sig sep - it's Mr Clayton's crap newsreader
that doesn't understand them.

Signature

*He who dies with the most toys is, nonetheless, dead.  

   Dave Plowman        dave@davenoise.co.uk           London SW
                 To e-mail, change noise into sound.

R. Mark Clayton - 07 Apr 2007 15:59 GMT
>> >I think the OP was talking about a competent independent (like the one
>> >I use), not Kwik-Fit.  Have a look round the web..
[quoted text clipped - 4 lines]
>
> Nothing wrong with Jeremy's sig sep - it's Mr Clayton's crap

That's enough of that.

> newsreader that doesn't understand them.

Especially when taken out of context, however it was Kwik-Fit I was
suggesting he look up.   Overfill, underfill, wrong oil, forgetting about
the oil in the filter - all pretty basic mistakes...

>    Dave Plowman        dave@davenoise.co.uk           London SW
>                  To e-mail, change noise into sound.
Oscar@nowhere.com - 07 Apr 2007 16:37 GMT
>>> >I think the OP was talking about a competent independent (like the one
>>> >I use), not Kwik-Fit.  Have a look round the web..
[quoted text clipped - 12 lines]
>suggesting he look up.   Overfill, underfill, wrong oil, forgetting about
>the oil in the filter - all pretty basic mistakes...

Well Mr Clayton I must agree with you on all your points as that is the general
expectation of KwikFit.  However the guys at my local depot are great lads and I
know the manager well and I stand next to the guy doing the job - he don't like
it but hey - that's my £10K car you are working on and I want to see you do it
properly.

My new 730d unfortunately will probably have to be serviced by the main dealer
until 2009 then it's back to KwikFit if they carry the oil for the turbo diesel
engine.... haven't even looked at it yet! Still reading Mien Kamph (hand book
and instruction manual) Only another 3 weeks and 7 chapters to go...........?

So as long as I keep the 740i you can't get better than a KwikFit price list...!

BTW Anybody in the market for a really nice E38 740i 1996 ('95 build) 4 litre
with a NEW engine @ 80K  197K miles taxed & MOT Jan 08.?????

Car is in the UK so stop drooling you guys in the USA
Oscar@nowhere.com - 07 Apr 2007 16:28 GMT
>> >I think the OP was talking about a competent independent (like the one
>> >I use), not Kwik-Fit.  Have a look round the web..
[quoted text clipped - 5 lines]
>Nothing wrong with Jeremy's sig sep - it's Mr Clayton's crap newsreader
>that doesn't understand them.

Dave I know this is getting OT but your double hyphen is correct - your sig is
not shown here.  Jeremy's sig wasn't shown either but neither was his answer
because he put it below his sig.

Hugh
Jeremy - 07 Apr 2007 16:37 GMT
> >> >I think the OP was talking about a competent independent (like the one
> >> >I use), not Kwik-Fit.  Have a look round the web..
[quoted text clipped - 11 lines]
>
> Hugh

Well OT but you're wrong. Look at the first post I made in its entirety:

>>>>>>>>>>>>STARTS
In article <2oje13l0mm6kmg27p2psnml6v5n4c1ubso@4ax.com>,  says...
> I nearly always get the oil changed at KwikFit (fast fit tyre depot) Oil +
> filter - Mobil 1 full synthetic 8.5 Lit fixed price £39 (GBPounds)

And the reset of the service interval lights?
Signature


jeremy
['01 BMW 530iA SE Touring]
<<<<<<<<ENDS

--

jeremy
['01 BMW 530iA SE Touring]

Oscar@nowhere.com - 07 Apr 2007 17:05 GMT
>> >> >I think the OP was talking about a competent independent (like the one
>> >> >I use), not Kwik-Fit.  Have a look round the web..
[quoted text clipped - 20 lines]
>
>And the reset of the service interval lights?

My apologies Jeremy ------- Dave was correct it the crappy My Clayton's posting
with the comment that appears to come from you.

Naughty Naughty My Clayton I'll my mate Wyatt Earp to call on you...
Doug Vetter - 07 Apr 2007 13:36 GMT
> Should I get it serviced at the BMW dealer? Or, can I get it serviced
> elsewhere?

A tough question because there are advantages to each.  I'd suggest if
you need basic mechanical work done, the indy can do the job, but some
electronics troubleshooting and firmware upgrades are best done by the
dealer and their BMW-proprietary diagnostics equipment.  The problem for
the owner is knowing when to take it to the dealer.  That usually occurs
only after the indy wastes a lot of time and money replacing every part
except the one that's causing the problem.

If you take it to an indy, insist on BMW OE parts.  Some of the parts
have their flaws, but there's a lot of crap in the aftermarket and the
OE parts really aren't that expensive for the quality.

> How much should I expect to pay for a full Major service for a '99
> 323?

I must point out that at 100K the car may need far more than an a
traditional BMW inspection, but here in the US an Inspection I on these
cars is somewhere around $500.  An Inspection II is closer to $800.  I
don't know the prices exactly because I now do all my own work...I
haven't had the dealer do an inspection in years.

Although my E36 328is is one rev earlier than your car, it shares many
of the same basic technologies as the E46 323.  If you want to see one
man's experience in keeping a BMW in good shape, you may find the BMW
section of my site helpful.

Safe driving,

-Doug

--
--------------------
Doug Vetter, ATP/CFI
dwvcfii@yahoo.com
http://www.dvatp.com
--------------------
CDR - 07 Apr 2007 16:03 GMT
Thanks everyone for your comments and advice! All very useful.

I live in Austin, Texas, but being of British origin I am familiar
with Kwik-Fit and the difference in some of the prices. I still have
to get to know the U.S. eqiuvalents...

So, from all of your comments I'm concluding that I should take it
some place other than the dealer. There is one place in Austin who
claims to specialise in BMW service and repair:

    http://www.terrysaytherauto.com/Home.htm

so I will check them out first.

> A tough question because there are advantages to each.  I'd suggest if
> you need basic mechanical work done, the indy can do the job, but some
[quoted text clipped - 3 lines]
> only after the indy wastes a lot of time and money replacing every part
> except the one that's causing the problem.

So, BMW dealer if it's electronics based problem, and an indy for any
regular mechanical work? This sounds like a good rule of thumb.

> I must point out that at 100K the car may need far more than an a
> traditional BMW inspection, but here in the US an Inspection I on these
> cars is somewhere around $500.  An Inspection II is closer to $800.

Yes, I agree. I'm thinking of, in addition to whatever is covered by
the service, investing in getting other things done now that it has
100k on it (almost - should get there by the end of next week!). But,
I need to find out in more detail first what is actually covered by
the inspection.

Silly question, but how do I know which inspection is due? I or II?

>Little drop of oil on the door locks and a quick swap of the air filter -
>usually 4 or 5 spring clips - remove - replace - job done - I bought a K&N non
>replaceable element - clean it every 2 years....... Saved the cost the first
>year

Nice tip. It's small things like these that can easily add up to fair
savings and keep the car going well.

>But my local independant specialist not only charges less than half the
>hourly rate of my dealer, but is honest in saying what work is needed. And
>appears to know the cars rather better.

I hope I can also find an independent specialist in Austin that fits
into that category :-)

Thanks!
Colin
RustY© - 08 Apr 2007 06:20 GMT
> Should I get it serviced at the BMW dealer? Or, can I get it serviced
> elsewhere?

For my own peice of mind, I never use a main dealer.
anoop - 09 Apr 2007 08:29 GMT
> Should I get it serviced at the BMW dealer? Or, can I get it serviced
> elsewhere?

If you decide to go independent you should probably check out
http://www.bimrs.org/MapPage.html.

I'm getting close to needing an answer to that same question.
I have a 2003 325i with ~90K miles (bought at the end of 2002).
I had paid for the extended service plan to cover scheduled
maintenance (including most wear and tear stuff like brakes)
up to 100K.

Anoop
CDR - 10 Apr 2007 03:26 GMT
> If you decide to go independent you should probably check outhttp://www.bimrs.org/MapPage.html.

Thanks! There only seem to be 2 in Austin - one is the one that I had
found before, and the other is about 10 miles closer to where I live,
so that helps!

> I'm getting close to needing an answer to that same question.
> I have a 2003 325i with ~90K miles (bought at the end of 2002).
> I had paid for the extended service plan to cover scheduled
> maintenance (including most wear and tear stuff like brakes)
> up to 100K.

That's a good idea - I wish the previous owner of my car had done the
same...
 
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