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Car Forum / BMW Cars / July 2007

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Extended warranty recommendations

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C. Sowash - 14 Jul 2007 23:57 GMT
My wife owns a 2005 330xi with about 45000 miles, so we have about 5000 miles
remaining on the factory warranty.

I am interested in purchasing a bumper-to-bumper extended warranty that would
cover up to at least 100,000 miles and 4 additional years.  Coverage to 125,000
with 5 years would be even better.  Her car is AWD and has GPS navigation, so
we want those features covered.

I have gotten quotes from several companies including Mercury General, Warranty
Direct and Nationwide Insurance Group.  The prices range from about $3,000 to
$3,500.

Does anyone have an experience with these insurance companies?

Please give me any recommendations, companies to avoid and things to look for.

Thank you.

Computer Guy
anoop - 15 Jul 2007 00:25 GMT
> I have gotten quotes from several companies including Mercury General, Warranty
> Direct and Nationwide Insurance Group.  The prices range from about $3,000 to
> $3,500.

Talk to your dealer about the extended warranty offered by BMW.
The price will probably be similar, but it works at any dealer and
you never have to deal with any insurance company.

Anoop
C. Sowash - 15 Jul 2007 01:47 GMT
> > I have gotten quotes from several companies including Mercury General,
> > Warranty
[quoted text clipped - 5 lines]
> The price will probably be similar, but it works at any dealer and
> you never have to deal with any insurance company.

OK, will do.

According to the insurance companies, the dealer calls them and gets
authorization, they give them a credit card number, and the payment is made
directly to the dealer before we pick up the car.  So we don't have to file any
insurance papers.
anoop - 15 Jul 2007 08:32 GMT
> > > I have gotten quotes from several companies including Mercury General,
> > > Warranty
[quoted text clipped - 12 lines]
> directly to the dealer before we pick up the car.  So we don't have to file any
> insurance papers.

Actually, now that I think about it, the stereo was not covered by
the extended warranty from BMW, so I'm not sure if the GPS would be
either.  So, in your case you may be stuck with having to go through
a third party company.  Regardless of which one you go with,
you should be able to negotiate pretty hard on price.

You should also look into getting the service package which charges
a flat fee upfront for services out to 6 years/100K.  That is
definitely worth it
as it covers 2 oil changes, an inspection II, and all wear and tear
stuff.

Anoop
Dave Plowman (News) - 15 Jul 2007 09:33 GMT
> > Talk to your dealer about the extended warranty offered by BMW.
> > The price will probably be similar, but it works at any dealer and
> > you never have to deal with any insurance company.

> OK, will do.

> According to the insurance companies, the dealer calls them and gets
> authorization, they give them a credit card number, and the payment is
> made directly to the dealer before we pick up the car.  So we don't have
> to file any insurance papers.

I've not come across any aftermarket insurance scheme that doesn't have
exclusions and conditions. They tend to promise the earth but rarely
deliver. BMW will be in a better position than most to assess the actual
costs of running such a scheme so if I had to I'd go with them.

But like all these things it's a gamble where as always the punter looses
overall. Personally, I'd salt the cost of the premium away in a high
interest account and use that money to pay for repairs as required.

However, if you go for an insurance ask a couple of questions and get the
reply in writing.

Do they have a limit on labour rates, and what is it?
Do they have a limit on a single claim and what is it?
Do they allow you to use *your* favourite dealer?
Will they pay for other fault(s) arising from the original all in one
claim?
Does a repair under this warranty include consumables like oil, etc?

Signature

*I wish the buck stopped here.  I could use a few.

   Dave Plowman        dave@davenoise.co.uk           London SW
                 To e-mail, change noise into sound.

C. Sowash - 15 Jul 2007 14:07 GMT
>  I've not come across any aftermarket insurance scheme that doesn't have
> exclusions and conditions. They tend to promise the earth but rarely
> deliver. BMW will be in a better position than most to assess the actual
> costs of running such a scheme so if I had to I'd go with them.

That's why I'm asking for recommendations.  The best policies cover everything
except for exclusions such as rust damage, body seals, windshield damage,
repairs due to manufacturer recall, hoses, seats, mirrors, paint, lights,
fuses, shop supplies, brake pads and rotors, shock absorbers.  Pretty much
everything else is covered.

> But like all these things it's a gamble where as always the punter looses
> overall. Personally, I'd salt the cost of the premium away in a high
> interest account and use that money to pay for repairs as required.

Yes, I understand how insurance companies make money. However, the potential
repair costs are so high that I think it may be worth it.  I own a 2001
Infiniti QX4. The original warranty ended at 60,000 miles, and around 80,000
miles the factory GPS navigation unit started to go bad.  I took it in for
service, and the dealer explained that they don't repair navigation units, they
just replace them with a new $5000 unit. (The incremental cost for navigation
when I bought it new was $2000.)

I haven't nailed down the answers to all of these questions, but I know some of
them:

> Do they have a limit on labour rates, and what is it?

No limit.

> Do they have a limit on a single claim and what is it?

No limit.

> Do they allow you to use *your* favourite dealer?

Yes, any dealer.

> Will they pay for other fault(s) arising from the original all in one
> claim?

Yes. There is a single deductible of $0/$50/$100 per visit (not per problem)
depending on the policy.  Dropping the deductible from $100 to $50 only adds
$75 to the cost of the policy, so if we have at least two service visits, it
pays off. Dropping the deductible to $0 adds several hundred dollars.

> Does a repair under this warranty include consumables like oil, etc?

Yes, if it is part of a repair. No, if it is regular maintenance.

Most of the policies include coverage for tire damage due to road hazards,
towing fees and up to $180 per visit for a replacement rental car while your
car is in the shop.
admin - 16 Jul 2007 15:29 GMT
>> I have gotten quotes from several companies including Mercury General, Warranty
>> Direct and Nationwide Insurance Group.  The prices range from about $3,000 to
[quoted text clipped - 5 lines]
>
> Anoop

I'd second that suggestion - the factory extended warranty (which can
only be sold to the original owner of the car while the car is still
under the original warranty) is obviously the most inclusive. Bumper to
bumper as you say.

What it doesn't include is "Maintenance" items - which have been covered
by your maintenance policy with the new car. This can also be purchased
from BMW as an extension - and has the same coverage as your current
plan. Any owner can purchase this - as long as the vehicle is still
under the factory maintenance plan.

Both of these add 2 years and go to 100k miles to the existing plans..
ie - 6 years from "in-service date" and 100k miles from "in-service
mileage". If you don't remember these numbers - the dealer can pull them
up for you.

The total of the two is likely to be around $5,000. To me - it's
questionable if the value is there since I know I can get most
maintenance and repairs done for less than that total IF nothing big
breaks. If something like a transmission goes bad - then the policies
will seem to be a bargain.

There is no deductible on either program..  and as noted - any dealer
can honor these.
anoop - 16 Jul 2007 21:49 GMT
> There is no deductible on either program..  and as noted - any dealer
> can honor these.

When I bought the extended warranty, there was a $50 processing
fee each time I use it.  I've used it twice so far - once for the
control
arm bushings and the other for the last stage of the airconditioning
unit.  There were a couple of times where the dealer waived the
deductible (but I still needed the warranty) -- the moonroof assembly
went loose and I couldn't close the visor, and the airconditioning
system needed recharging.

Anoop
admin - 17 Jul 2007 16:25 GMT
>> There is no deductible on either program..  and as noted - any dealer
>> can honor these.
[quoted text clipped - 9 lines]
>
> Anoop

What you "bought" was not the BMW warranty extension - it may have been
a CPO warranty (which has a $50 fee) or an aftermarket warranty. The BMW
 warranty extension is exactly that - an extension of the original
factory warranty - which has no processing fee or deductible.
C. Sowash - 18 Jul 2007 02:52 GMT
> What you "bought" was not the BMW warranty extension - it may have been
> a CPO warranty (which has a $50 fee) or an aftermarket warranty. The BMW
>   warranty extension is exactly that - an extension of the original
> factory warranty - which has no processing fee or deductible.

I spoke to the sales manager at my local BMW dealer yesterday regarding
extended warranties.  He said they offer two warranties: (1) a BMW warranty
that is honored at any BMW dealer, and (2) a 3rd party warranty that only they
accept.  He said they do not accept any other 3rd party warranties, so we would
have to file claims.

The BMW warranty on our 2005 330xi extends the coverage to 100,000 miles and 6
years from the time when the car was put in service.  He said that it provides
the same bumper-to-bumper coverage as the original warranty except maintenance
items are not included.  The cost is $2875, and it has a $50 deductible per
visit.  A maintenance contract is available for an additional $1800.
admin - 18 Jul 2007 14:06 GMT
> I spoke to the sales manager at my local BMW dealer yesterday regarding
> extended warranties.  He said they offer two warranties: (1) a BMW warranty
> that is honored at any BMW dealer, and (2) a 3rd party warranty that only they
> accept.  He said they do not accept any other 3rd party warranties, so we would
> have to file claims.

Great - first hand info..

> The BMW warranty on our 2005 330xi extends the coverage to 100,000 miles and 6
> years from the time when the car was put in service.  He said that it provides
> the same bumper-to-bumper coverage as the original warranty except maintenance
> items are not included.  The cost is $2875, and it has a $50 deductible per
> visit.  A maintenance contract is available for an additional $1800.

The $50 is something new.. wonder when BMW added that fee.  From the
BMW-NA website:

> Original owners can also extend their contracts.
> If you’re the original owner of your BMW, you can extend your service contract for up to 6 years or 100,000 miles for coverage of mechanical breakdowns.
>
> If your BMW requires service that is covered under warranty, simply schedule an appointment with an authorized BMW center where a specially trained, BMW certified technician will make the repairs using original BMW parts. This will guarantee that your vehicle will be repaired to meet our specifications and you can be confident that your BMW will be just as thrilling to drive after a repair, as it was before.
>
> For complete information on coverage and limitations, see your authorized BMW center or refer to your Owner’s Manual.

http://www.bmwusa.com/owners/bmwultimateservice/warranty
 
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