Pleasant Dealer Experience.

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tech27 - 20 Jun 2005 02:55 GMT

Took my 03 M5 in for it's first service.
Got an 05 3 for a loaner (2 days as they were also doing the BMW Spa
Detailing - part of my purchase deal).
When I picked up the car no charges for anything. Zero. All I did was fill
up the tank on the loaner.

Performance BMW
St. Catharines
Ontario, Canada.

Nice.

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Jeff Mayner - 20 Jun 2005 05:01 GMT

> Took my 03 M5 in for it's first service.
> Got an 05 3 for a loaner (2 days as they were also doing the BMW Spa
[quoted text clipped - 7 lines]
>
> Nice.

Good to hear.

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TonyK - 20 Jun 2005 08:15 GMT

> Took my 03 M5 in for it's first service.
> Got an 05 3 for a loaner (2 days as they were also doing the BMW Spa
[quoted text clipped - 7 lines]
>
> Nice.

Somethimes strange things happen that just can't be explained. Just put it
down to expereince and accept it as one of lifes mysteries.

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CFL - 20 Jun 2005 12:41 GMT

> Took my 03 M5 in for it's first service.
> Got an 05 3 for a loaner (2 days as they were also doing the BMW Spa
[quoted text clipped - 7 lines]
>
> Nice.

That is good to hear. Here in Melbourne, Fl we have a dealer that is
about the 100% opposite. Your story reconfirms there is more to a car
than the product. Customer service is why we buy the next.

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clifffreeling@yahoo.com - 21 Jun 2005 20:17 GMT

> Took my 03 M5 in for it's first service.
> Got an 05 3 for a loaner (2 days as they were also doing the BMW Spa
> Detailing - part of my purchase deal).
> When I picked up the car no charges for anything. Zero. All I did was fill
> up the tank on the loaner.

Nice, but I guess it's a sign of the times that *proper* behavior
from a dealership gets such accolades. I've actually had very
similar experiences with my local BMW dealership in the past.

--
Cliff

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