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Car Forum / BMW Cars / August 2005

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BMW CD Autochanger

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Jake - 19 Aug 2005 18:39 GMT
I took delivery of a 2000 330Ci a few days ago, but it won't play CDs ...
the head unit just keeps saying No Discs. I've tried a pile of different CDs
(genuine originals, all good condition, including a couple less than a month
old), but none of them are recognised. When I put the caddy in, I can hear
it lifting OK.

Before I start on the warranty people (wouldn't amaze me if it wasn't
covered anyway), does anyone know if this is a simple problem with an easy
fix? I have to admit that I haven't tried a lens cleaner, but I've never
seen a dirty lens cause a unit to fail 100% before.

The car's equipped with the BMW Business ICE, if it makes any difference.

Any ideas? Please??

TIA,
Jake
J Strickland - 19 Aug 2005 19:07 GMT
Did you put them in the right way?

If you took delivery a few days ago, it'll be covered.

>I took delivery of a 2000 330Ci a few days ago, but it won't play CDs ...
>the head unit just keeps saying No Discs. I've tried a pile of different
[quoted text clipped - 13 lines]
> TIA,
> Jake
Jake - 19 Aug 2005 19:11 GMT
Yup, label up!

Hope you're right re the warranty ...

Thanks for the reply.

Cheers,
Jake

> Did you put them in the right way?
>
[quoted text clipped - 17 lines]
>> TIA,
>> Jake
J Strickland - 19 Aug 2005 19:21 GMT
They're pretty cool about new delivery issues, it's after you've had time to
feed it peanut butter and jelly sandwiches that they start to balk at
warranty service.

Your kid hasn't fed the CD any PB & J sandwiches, has he?

> Yup, label up!
>
[quoted text clipped - 27 lines]
>>> TIA,
>>> Jake
Jake - 19 Aug 2005 19:34 GMT
No, no crap in there yet! :-)

Incidentally, the car isn't under BMW warranty, it's under RAC  ... I bought
the car from an independant dealer specialising in Jags. I haven't had the
warranty paperwork through yet, so I can't check, hence the slight
nervousness! However, the ICE is all BMW kit, so I don't really see how they
can refuse a claim. Mind you, since when have warranty companies operated by
the usual rules of logic ... ?

Cheers
Jake

> They're pretty cool about new delivery issues, it's after you've had time
> to feed it peanut butter and jelly sandwiches that they start to balk at
[quoted text clipped - 33 lines]
>>>> TIA,
>>>> Jake
J Strickland - 19 Aug 2005 19:59 GMT
It's a Used Car, well that changes things. It might not be a warranty
service call. I thought you were having troubles with a new car. I don't
know how they can refuse the claime either, but I'm confident they will try
to find a way. Good luck ...

I suspect there is something covering the eye that reads the surface of the
CDs. A business card could be in there.

> No, no crap in there yet! :-)
>
[quoted text clipped - 45 lines]
>>>>> TIA,
>>>>> Jake
Jake - 19 Aug 2005 20:13 GMT
Sorry, I thought I'd made it plain that it was a used car when I said I'd
taken delivery of a 2000 330Ci, but hey, this is how we learn.

Doesn't look like there's any foreign bodies in there. I must admit I was
thinking that there's either a problem with the autochanger itself, or the
wiring between the changer and the head unit, particularly as the head unit
seems to be working perfectly. Either way, the head unit doesn't think
there's any discs to play ...

Many thanks for your input tho, Mr Strickland. Nice to know there's people
out there prepared to help!

Cheers,
Jake

> It's a Used Car, well that changes things. It might not be a warranty
> service call. I thought you were having troubles with a new car. I don't
[quoted text clipped - 53 lines]
>>>>>> TIA,
>>>>>> Jake
J Strickland - 19 Aug 2005 20:18 GMT
> Sorry, I thought I'd made it plain that it was a used car when I said I'd
> taken delivery of a 2000 330Ci, but hey, this is how we learn.

It's probably me, not you.

> Doesn't look like there's any foreign bodies in there. I must admit I was
> thinking that there's either a problem with the autochanger itself, or the
[quoted text clipped - 4 lines]
> Many thanks for your input tho, Mr Strickland. Nice to know there's people
> out there prepared to help!

I don't always succeed, but I never mind giving it a shot ...
 
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