Anybody have installation manuals for the Intelliguard 700-IQ. My alarm
failed to come back on after the battery was disconnected. The dealer
that installed it no longer installs alarms and the dealership is
having trouble finding anybody who knows anything about the alarms. At
least a few years ago there weren't any Clifford dealers in town. They
weren't able to get through to Clifford, and in my past experience
Clifford support convinced me to never buy their products again. Manual
I have doesn't have troubleshooting information.
Any suggestions I can give to the dealer would be helpful.
Here's the problem and recent related service
Spark plugs replaced about 3 weeks ago, assume battery disconnected for
at least 1 hour - no problems
Battery replaced a week ago - no problem
Battery disconnected to replace plastic battery shield idiot mechanic
left sitting on top of the engine - no alarm
There is no response from the remote or the valet switch. From what I
gather they tried unplugging "the brain" and fuses within the passenger
compartment w/o luck. They thought there were some more fuses in the
engine compartment but I don't think they tried them.
Thanks
PS This is a separate problem, but any ideas why locking/unlocking the
car from the passenger door starts the car (has remote starter
obviously). Has been like this for years.
When was the last time you tried Clifford tech support? We have over a
dozen very experienced techs manning the tech support phones... quite a
bit more capability than the original company was sporting when we
acquired them.
800-876-0800, follow the phone prompts.
JD
>Anybody have installation manuals for the Intelliguard 700-IQ. My alarm
>failed to come back on after the battery was disconnected. The dealer
[quoted text clipped - 26 lines]
>obviously). Has been like this for years.
>
Glamdring - 17 Dec 2004 10:59 GMT
As of yesterday, my mechanic had left a message and hadn't been able to
talk to a human for over 24 hours.
Not sure if this is the same number in my manual, will forward the
number to him.
> When was the last time you tried Clifford tech support? We have over a
> dozen very experienced techs manning the tech support phones... quite a
[quoted text clipped - 4 lines]
>
> JD
John Durbin - 19 Dec 2004 22:03 GMT
Let me know if you don't get a response - we have 24/7 coverage these
days. May be harder for a non-dealer to get through during remote start
season though.
JD
>As of yesterday, my mechanic had left a message and hadn't been able to
>talk to a human for over 24 hours.
[quoted text clipped - 14 lines]
>>
>>
Glamdring - 30 Dec 2004 02:44 GMT
As of last week, they hadn't gotten through. He seemed pretty
frustrated. He had waited for up to 20 min on hold. They don't have
that type of time to tie up a line.
> Let me know if you don't get a response - we have 24/7 coverage these
> days. May be harder for a non-dealer to get through during remote start
[quoted text clipped - 20 lines]
> >>
> >>