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Car Forum / Driving, Maintenance, Tuning / Maintenance and Repair / July 2006

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Why do car manufacturers charge so much for replacement parts?

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gassyal - 16 Jun 2006 17:30 GMT
Hi group:

I've been considering purchasing an old Geo Metro for commuting
purposes because of the good gas mileage it gets.

When I looked at a 1997 Geo Metro offered for sale in my area by a
private party, he told me that he owned the car about 6 months and when
he acquired it, he had to put a fuel pump in it.  He said it cost him
almost $700 for the repair job.

At first, I didn't believe him but he explained that the fuel pump is
inside the gas tank and that adds to the labor cost.

To verify this, I visited a local Chevrolet dealer and their parts dept
man said the new fuel pump was about $625.  Their service writer said
the labor to install the part was a little over $200 (almost 3 hours of
R&R).

I was under the impression that the Geo Metro was one of the most
inexpensive cars offered by General Motors in the last 15 years.  The
service writer also told me that when it comes to any Geo Metro, the
parts are very expensive.

If so, why is the fuel pump so expensive; or in general, why are
replacement parts sold by auto manufacturers so expensive?

I'm angry at the oil companies for the high cost of gasoline and their
high profits; and at the Arabs for the high cost of oil....but the high
cost of replacement parts has nothing to do with a diminishing asset
whose cost is expensive because there are less and less of them.

Why does the management of auto companies (domestic and foreign), who
probably go to church, temple or mosque every weekend, have to SCREW
their customers continually with the high cost of replacement parts?

I look forward to your comments.

Regards,
Al Gershen
Grants Pass, OR
gassyal@hotmail.com
EatMe - 16 Jun 2006 17:54 GMT
> Hi group:
>
[quoted text clipped - 37 lines]
> Grants Pass, OR
> gassyal@hotmail.com

Because they can.  That's called a free market...if you don't like the
price then buy something else- if enough people do that then the price
drops.

This works for computers, beans, cars and yes, even oil.
Norm De Plume - 16 Jun 2006 18:46 GMT
> Because they can.  That's called a free market...if you don't like the
> price then buy something else- if enough people do that then the price
> drops.

He's a Communist for wanting reasonable prices.
Brandon9 - 16 Jun 2006 22:24 GMT
> > Because they can.  That's called a free market...if you don't like the
> > price then buy something else- if enough people do that then the price
> > drops.
>
> He's a Communist for wanting reasonable prices.

lmao
HLS@nospam.nix - 16 Jun 2006 23:13 GMT
> > Hi group:
> >
[quoted text clipped - 13 lines]
> > the labor to install the part was a little over $200 (almost 3 hours of
> > R&R).

If you haven't learned about dealers yet, you deserve the humping you
will usually get.
fiveiron@webtv.net - 18 Jun 2006 02:26 GMT
it's been said the repair work by a dealership is where the money is,
not new / used car sales, dunno.

>mho
>v fe

>drive 10% less, fill up when half-empty at
>the lowest major station (help create a glut)
HLS@nospam.nix - 10 Jul 2006 13:51 GMT
> it's been said the repair work by a dealership is where the money is,
> not new / used car sales, dunno.

I had a relative or two in the auto business.  (If they had been in the
cattle
business in the same way, they would probably have been strung up here
in Texas;>)

Sometimes, they claimed, they only made $50-200 on the sale of a car.
BUT, the dealership gets a rebate for each car at year end, so this figure
can some up a lot.

Usually, they try to get your used car for nothing, if it is any good.

They may also make money on the car loans, extended warranties, etc.

And, if they charge $100 per hour for mechanics time, plus cost times
about 3 or 4 for their parts, they probably make some money out of parts
and repairs.   If you can't get the part at NAPA, of course, they can jack
the cost up even more.  And if there is built-in obsolescence, it can yield
even more cash flow.

Nothing about the above is illegal.
* - 11 Jul 2006 14:41 GMT
HLS@nospam.nix wrote in article
<13ssg.118399$H71.45051@newssvr13.news.prodigy.com>...

> > it's been said the repair work by a dealership is where the money is,
> > not new / used car sales, dunno.
[quoted text clipped - 19 lines]
>
> Nothing about the above is illegal.

I worked for a year as a trainer for one of the "Big Box" home improvement
stores. The "Big Box" stores work on margins of around 30 percent. They
reach those margins by driving their vendors to cut costs - manufacturing
in China is one way.

Anybody who is dumb enough to believe that ANY business can stay in
business by selling product at or near "cost" deserves to be taken.
Unfortunately, the lesson seems to never be learned.

Same goes for the businesses who "...make a mistake and buy too much
inventory - OVERSTOCKED!!!" - yet it seems to happen on a regular basis.

If you regularly buy more than you can sell - "forcing" you to "unload"
stuff at or "below cost" - you don't stay in business very long.

And, the leasing scam where they advertise ".....you don't have to worry
about repairs...."  

Most leases - if you read the fine print - limit total mileage to around
36,000 miles - well within most vehicle warranty periods and under the
50,000 mile federally-mandated emission control systems warranty - so the
leaser really doesn't have to worry about repairs either!

If you bought the car, you would be as protected from repairs, and at the
end of it all, you would have some equity for the money you have spent.

Spend $12,000 over three years for a lease, and you have nothing at the end
- other than paying for any mileage over the limit, and any perceptible
damage.

A couple of dings on a car that you own, costs you nothing!
cavedweller - 10 Jul 2006 14:17 GMT
Garrett Fulton - 16 Jun 2006 22:46 GMT
> Hi group:
>
[quoted text clipped - 37 lines]
> Grants Pass, OR
> gassyal@hotmail.com

(delurking)

Al, I just did this job on a '92 Olds Cutlass Supreme and a '93 Buick
Century both within the last few months.  It's not a bad job at all on
either of those cars. Maybe 2 1/2 hrs. and I was taking my time.   Just make
sure to siphon all the fuel out of the tank you can as it will be too heavy
to work with otherwise.  I'm not saying it's as easy on a Geo Metro as it
was on either of the cars I did, but I don't see how it could be all that
bad.  Just called Advance Auto Parts and they have that '97 Geo Metro pump
for $132.88.  The  dealer is going to make money off his parts and labor,
that's the business they're in and I really can't blame them.  It's a
competitive business.  This is a job you can do yourself.  Let the dealer do
the things you don't have the tools or training for.  I really don't think
this is one of them.  You might look into a subscription for that vehicle at
www.alldatadiy.com  if you decide to buy it.  And no, I'm not affiliated
with the website in any way.  Just my .02.

Garrett Fulton

(relurking)
Al Bundy - 16 Jun 2006 22:47 GMT
> Hi group:
>
[quoted text clipped - 37 lines]
> Grants Pass, OR
> gassyal@hotmail.com

I heard someone high up at Ford say they intended to make up for the
low profit on vehicles with the higher prices on parts and also
encourage people to replace vehicles sooner because of the cost of
repair. All the manufacturers are doing it. I remember going in for a
slip flange to repair a Festiva convertor. Ford wanted $65 because they
could get it. I refused and went and machined my own.
About all you can do is keep a spare vehicle for parts and do the work
yourself.
Kruse - 16 Jun 2006 23:20 GMT
> I heard someone high up at Ford say they intended to make up for the
> low profit on vehicles with the higher prices on parts and also
> encourage people to replace vehicles sooner because of the cost of
> repair. All the manufacturers are doing it.

During the '50s, 90% of the profits made by the big three were through
the sales of new vehicles. Now 90% of their profits are made by
replacement parts and services.
Steve W. - 16 Jun 2006 23:37 GMT
> Hi group:
>
[quoted text clipped - 18 lines]
> service writer also told me that when it comes to any Geo Metro, the
> parts are very expensive.

Such a shock that a Japanese car has high priced parts. (Geo Metro =
Suzuki Swift )
Just like every other import out there.

> If so, why is the fuel pump so expensive; or in general, why are
> replacement parts sold by auto manufacturers so expensive?

Because the suppliers need to pay off the unions health and labor costs
somewhere....

> I'm angry at the oil companies for the high cost of gasoline and their
> high profits; and at the Arabs for the high cost of oil....but the high
> cost of replacement parts has nothing to do with a diminishing asset
> whose cost is expensive because there are less and less of them.

Then stop driving your car and ride a bike, or walk. I don't see anyone
holding a gun to your head to VOLUNTARILY buy those items.

> Why does the management of auto companies (domestic and foreign), who
> probably go to church, temple or mosque every weekend, have to SCREW
> their customers continually with the high cost of replacement parts?

Most of the repair parts you buy do NOT come from the manufacturers of
the car. They buy the parts from a supplier just like you do. Very few
parts are actually produced in house for any maker. Those suppliers are
the ones who set prices for the repair parts not the management of the
auto makers.

> I look forward to your comments.
>
> Regards,
> Al Gershen
> Grants Pass, OR
> gassyal@hotmail.com
Marv Soloff - 17 Jun 2006 03:31 GMT
There used to be a "rule of thumb" as I was told - by the people at VW -
that the replacement part cost something like 6 times what it cost at
the assembly line.  This was 40 years ago.  I am quite certain the rates
have gone up.

Regards,

Marv

> Hi group:
>
[quoted text clipped - 37 lines]
> Grants Pass, OR
> gassyal@hotmail.com
* - 17 Jun 2006 22:25 GMT
Marv Soloff <msoloff@worldnet.att.net> wrote in article
<VPJkg.32983$mF2.4577@bgtnsc04-news.ops.worldnet.att.net>...
> There used to be a "rule of thumb" as I was told - by the people at VW -
> that the replacement part cost something like 6 times what it cost at
[quoted text clipped - 4 lines]
>
> Marv

In the 1960s, Pass & Weiss - the Boston-area distributor for Porsche and
Volkswagen parts - built a VW Beetle from warehouse parts inventory.

In those days, the Beetle went out of the dealership for around $1699.

The one built out of inventory - and cost out at parts retail - went of
more than $25,000!
AZ Nomad - 17 Jun 2006 22:39 GMT
>Marv Soloff <msoloff@worldnet.att.net> wrote in article
><VPJkg.32983$mF2.4577@bgtnsc04-news.ops.worldnet.att.net>...
[quoted text clipped - 6 lines]
>>
>> Marv

>In the 1960s, Pass & Weiss - the Boston-area distributor for Porsche and
>Volkswagen parts - built a VW Beetle from warehouse parts inventory.

>In those days, the Beetle went out of the dealership for around $1699.

>The one built out of inventory - and cost out at parts retail - went of
>more than $25,000!

Most of the cost is for warehousing and shipping.  Unless you want to live
inside a car manufacturing plant and only own cars under a year old,
parts are going to reflect these costs.

I suggest you buy 5 cars and keep them for replacement parts if you can't
stand the concept of spare parts having shipping and warehousing costs.  Of
course, this will only make sense if you expect to have to replace every
single part in your car.

I'd prefer just buying the parts that fail.  I'm even willing to pay
a dollar for a 2 cent screw.  It sure beats buying a hundred thousand dollars
for spare cars.
fiveiron@webtv.net - 18 Jun 2006 02:21 GMT
so they can charge retail for shop installed parts, and give a discount
when necessary, maybe.

>mho
>v fe

>drive 10% less, fill up when half-empty at
>the lowest major station (help create a glut)
cavedweller - 10 Jul 2006 14:16 GMT
 
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