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Car Forum / Driving, Maintenance, Tuning / Maintenance and Repair / September 2006

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Stolen and totaled

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SCQT05 - 05 Sep 2006 17:25 GMT
Since the brand of my car isn't on here, I figureed this was the best place
to post my question.  My car was stolen and totaled less than 100 yds from
where it was stolen. I don't know how much I can get from my insurance
company but I was told that it would be whatever the book value of my car was.
It is a 96 Mercury Mystique that has an $80 battery, $1200 motor, and $400
brakes...all less than 3 months old. I had just gotten my car back from the
shop the DAY BEFORE it was stolen and wrecked (I actually had the car less
than 24 hours). What should I do as far as dealing with the insurance company?
They wasted no time in calling me to find out what happened. They even took a
recorded statement from me over the phone. I am only 19 and I am not quite
sure what to do about all this "legal" stuff. Can anybody with experience
help me or advise me as to what I should do? All help is greatly appreciated.
jsanders - 05 Sep 2006 17:37 GMT
this may help you with the value:

http://www.kbb.com/kbb/UsedCars/default.aspx#YearId=1996&ManufacturerId=32&Model
Id=442


> Since the brand of my car isn't on here, I figureed this was the best place
> to post my question.  My car was stolen and totaled less than 100 yds from
[quoted text clipped - 8 lines]
> sure what to do about all this "legal" stuff. Can anybody with experience
> help me or advise me as to what I should do? All help is greatly appreciated.
SCQT05 - 05 Sep 2006 17:55 GMT
Thanks a lot!

>this may help you with the value:
>
[quoted text clipped - 5 lines]
>> sure what to do about all this "legal" stuff. Can anybody with experience
>> help me or advise me as to what I should do? All help is greatly appreciated.
sdlomi2 - 06 Sep 2006 13:53 GMT
> Thanks a lot!
>
[quoted text clipped - 11 lines]
>>> help me or advise me as to what I should do? All help is greatly
>>> appreciated.

   Unfortunately, Jeff is so right in his reply below.  But having been in
the car business for decades, I've actually had good experiences, for the
most part, when it came to dealing with adjusters in circumstances like
this.  Dig out your bills;  find cancelled checks; write out a statement for
a couple of mechanics who did the biggest work--and let them know you need
this to preclude having to summons them to court: that way, they'll be
happier to cooperate and sign those VERY factual statements.
   And remember the adjuster puts on his (her) pants much like you do.
Talk to them.  Plead with them.  Keep cool.  Don't get up tight or mad or
defensive.  Stick to the facts and the adjuster can more nearly identify
with you.  Let him feel that you are looking to him as YOUR go-between--as
YOUR representative--and discuss with him what WE can do to help reach a
more nearly fair settlement than a blue book might lean towards on this
unusual situation.
   Good luck and may you make a new friend with this adjustor!  Remember
that he enjoys leaving a customer happy.  Plus one more thing to keep in
mind: often this adjustor is not employed by the ins. co. he represents.  He
often is like a self-employed contractor.  And often the face he sees is NOT
the ins. co. rep.--that part of the dealing is over the phone.   The face
that he definitely sees is YOURS.  And you can use this personal,
face-to-face situation to YOUR advantage and have him actually looking out
for you!.  s
jeffcoslacker - 06 Sep 2006 14:15 GMT
sdlomi2 Wrote:
> > Thanks a lot!
> >
[quoted text clipped - 66 lines]
> value to the vehicle...but just don't come off like you're telling him
> how to do his job...nobody likes that...

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jeffcoslacker

http://www.automotiveforums.com

jeffcoslacker - 05 Sep 2006 18:11 GMT
SCQT05 Wrote:
> Since the brand of my car isn't on here, I figureed this was the best
> place
[quoted text clipped - 19 lines]
> help me or advise me as to what I should do? All help is greatly
> appreciated.

Not sure what advice you are looking for here...If you had full
coverage and no lien on the title, they will pay you fair market price
for the car and that's that...are you worried market value is much less
than what you have in it?

That's a dilemma that happenes a lot...unfortunately a car isn't worth
the sum of the parts you may have in it...it's worth what it would sell
for.

You need to look in advertisements for cars of comprable make and
model, equipment and mileage, and get an idea of what "average" market
value for your car is...then you at least know what you want when you
go to either settle on it and accept a check and hand over title, or
reject their offer, and try to squeeze them for more.

Usually you will looose out in the long run if you go that route, but
if you have something of exteme unusual value in the car that can't be
salvaged, like a custom paint job worth thousands or something like
that, occaisionally adjustments can be had...but usually if a car has
extremely pricey mods, they won't cover them unless you have a seperate
accessory/custom rider on the policy...

Signature

jeffcoslacker

http://www.automotiveforums.com

HLS@nospam.nix - 06 Sep 2006 18:28 GMT
"jeffcoslacker" <jeffcoslacker.2do97c@no-mx.nodomain.com> wrote in message
news:jeffcoslacker.2do97c@no-

> Not sure what advice you are looking for here...If you had full
> coverage and no lien on the title, they will pay you fair market price
> for the car and that's that...are you worried market value is much less
> than what you have in it?

The difference in the market price that you had to pay for the car or one
like it and the
Bluebook wholesale discount price that some of the adjustors use can be very
large.

Some adjustors are human, others will try to use your age and legal
mumbojumbo against
you to minimize your claim.

If you are satisfied with his offer, fine.

If not, you may have to do a little research, consider an attorney, talk
with the state insurance
board, etc...and even then, you may not come out any better.

From what I have seen, they dont really care if you just put on new brakes,
or a tuneup, or
anything like that.  They will quote something they believe, or try to
justify, to be a car in similar
condition.

I wish you well.
 
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