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Car Forum / Driving, Maintenance, Tuning / Maintenance and Repair / October 2006

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Oil Overfill - Woodbury Goodyear Paramount - Minnesota

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Woodbury resident - 28 Oct 2006 16:16 GMT
Interestingly I took my Lexus ES300 for an oil change.  Next day white smoke
was coming out of the tail pipe.  When I called they told me to bring it and
said they could replace the head gasket.
What a rip off place!  You go for a oil change and come out with head gasket
replacement ($1200 specially with their shop cleaning or accessory charge of
another $100).   Thanks to  the internet.  I spent my night searching on
google what could be wrong.  Someone mentioned in the discussion thread that
they had the similar experience and it is because of the oil overfill.   When
I checked the oil it was way overfilled.  I got so furious and I made them
tow the car and do the oil change.  Hope I didn't damage the engine too much.
I called their main company and complained.   THey were so generous that they
didn't charge me for the second oil change !!!!.  Think about the time  I
spent and the stress I had.  
When I shared my story with my friends and colleagues they  said they had
different bad experiences with this place and they would never go back to
this shop.   There we go! They lost one more customer.  
Since I got benefited (saved almost $1500) from someone who shared their
overfill experience on the internet I felt it is my responsibility to share
my experience of oil overfill and the WOODBURY Goodyear (Paramount) shop. If
you want to go there it is your car and your choice.  They my sell you their
business saying "You get 10 quart oil for the price of 5 quart oil!!"
Comboverfish - 28 Oct 2006 17:48 GMT
> Interestingly I took my Lexus ES300 for an oil change.  Next day white smoke
> was coming out of the tail pipe.  When I called they told me to bring it and
[quoted text clipped - 17 lines]
> you want to go there it is your car and your choice.  They my sell you their
> business saying "You get 10 quart oil for the price of 5 quart oil!!"

Another happy tire chain repair shop customer.  Never get references
first, just pick a shop on price and you'll be OK.  BTW, the 5 "free"
quarts of oil you got is just the oil that was never drained out of the
engine in the first place.  I guess it's better that getting zero
quarts of oil for the 5 quart price...

Toyota MDT in MO
Al Bundy - 28 Oct 2006 22:35 GMT
> > Interestingly I took my Lexus ES300 for an oil change.  Next day white smoke
> > was coming out of the tail pipe.  When I called they told me to bring it and
[quoted text clipped - 25 lines]
>
> Toyota MDT in MO

And if you are unfortunate enough to have to have others change your
oil, always check the stick before leaving the lot.
 
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