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Car Forum / Driving, Maintenance, Tuning / Maintenance and Repair / January 2007

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Credibility of Tire Rack Customer Reviews

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BCDrums - 31 Dec 2006 18:05 GMT
I have been reading the customer surveys on tires at tirerack.com. I
wonder how seriously to take these ratings. On the one hand, these
customers care enough about tires to register an opinion. On the other
hand, their opinions aren't expert, or even necessarily well-informed.
And certainly, anyone who replaces old cheap tires with nice new ones is
likely to think the new ones are great.

Some of the reviews are thoughtful, and are written after the driver has
many miles on the tires; others seem less considered and are written
after very few miles of mileage experience.

Any thoughts?

BC
HLS@nospam.nix - 31 Dec 2006 19:00 GMT
"BCDrums" <bcdrums@comcast.net> wrote in message
> Any thoughts?
>
> BC

I read them... I usually find that some tires have generally high reviews
with a few dissenters,
and others may have nearly all dissatisfied users.  I feel better in the
first case, obviously.
Brent P - 31 Dec 2006 19:02 GMT
> Some of the reviews are thoughtful, and are written after the driver has
> many miles on the tires; others seem less considered and are written
> after very few miles of mileage experience.
>
> Any thoughts?

Read them just with what you noticed. You can also read the tests tire
rack does and talk to the sales people on the phone. I ordered snow tires
recently and at first the sales guy was mentioning a new tire that didn't
have much review information... but it was more money than the ones I had
sort of decided on. Then we talked about my second choice and basically
from what he had to say I went with my second choice which was much LESS
expensive than my first.
* - 03 Jan 2007 14:17 GMT
BCDrums <bcdrums@comcast.net> wrote in article
<BrqdnY0Uu7VJZgrYnZ2dnUVZ_hynnZ2d@comcast.com>...
> I have been reading the customer surveys on tires at tirerack.com. I
> wonder how seriously to take these ratings. On the one hand, these
[quoted text clipped - 8 lines]
>
> Any thoughts?

They are called "tire customers" NOT "tire engineers".

Strictly subjective opinions - regardless of attempts at coming off as
engineers.

When it comes to subjective opinions, one man's trash is another's
treasure.

> BC
 
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