My HP IIP-Plus Laserjet printer needs a cartridge.
I don't print anywhere near as much stuff as I used to when I ran a
marketing business, so replacements are fewer and farther between.
So, I went to that Big Box store - the one whose name sounds like a device
that is used to fasten papers together - and couldn't find my particular
cartridge - 75A - on their shelves.
Spoke with a "manager" who immediately went to - TADA! - the computer - NOT
a paper catalog.
He couldn't find one.
Now, to establish the correct frame of mind for the next statement, you
must understand that I have owned this printer since new - for
approximately 14 years - and have bought several cartridges for it over the
years.....picking them right off the shelf myself, without any assistance
from anyone.
Then, I heard it....."Are you SURE it's a IIP-Plus?"
No, idiot. It's actually a 4P, but I only fill the paper tray half full, so
I can get away with half the laser cartridge.....Here's your sign.
I left and went to a small, independent stationery store that I used to do
a lot of business with. They pulled out the HP book, looked up the part,
and told me they could have it here Tuesday.
THAT WAS EASY!!!
aarcuda69062 - 20 Jan 2007 23:25 GMT
> My HP IIP-Plus Laserjet printer needs a cartridge.
>
[quoted text clipped - 26 lines]
>
> THAT WAS EASY!!!
(here's your button ;-)
Some months ago, another shop owner here in town needed a toner
cartridge for his Hp Deskjet 1000, for another $20 he was able to
buy a whole new laser printer. Such is the world of cheap
electronics...
I'm not sure I'd expect a big box office supply store to be able
to help me with a 14 year old printer, but I sure as hell think
Ford should still be able to supply evaporative emissions parts
for a 8 year old vehicle. No wonder they're going tango uniform.
Chris Lofgreen - 21 Jan 2007 00:09 GMT
Hi. I don't mean to barge into your converstation but I just wanted to
throw in my 2 cents. I own a small independent office supply business
in AZ and your story is like what we hear everyday. The big guys
usually don't have a clue. As an independent office supply dealer we
work very hard to know our stuff and you'll rarely hear one of us say
we can't get it. The 75A cartridge has actually been discontinued by HP
but there are lots of Remanufacturers that still make reman cartridges
for it. We even have an HP brand 75A cartridge on the shelf. We are
part of a nationwide buying group called Independent Stationers with
more that 300 dealers across the country (there are other groups as
well) and any one of us would go out of our way to find the right item
for you even to the point of asking one of the other 300 dealers in our
group if one of them has some hard to find item that you need. With the
our buying group membership we can easily compete on price with the big
guys as well. If you'd like to find an independent dealer near you go
to www.isgroup.org and click contact on the left then at the end of the
paragraph there is a "locate a dealer" link. I hope you start your
search with an independent dealer first next time. Thanks. Chris
Lofgreen, Lofgreen's Office Products, Mesa, AZ
> My HP IIP-Plus Laserjet printer needs a cartridge.
>
[quoted text clipped - 26 lines]
>
> THAT WAS EASY!!!
Frank - 21 Jan 2007 04:06 GMT
Yeah, I understand your delimma, but expecting a mainstream office
supply to stock a toner cartridge for a 14 year old printer would be
like expecting NAPA to carry a water pump for a '63 Cadillac. Except,
my friend actually did find a water pump in stock at the local NAPA for
his '63 Cadillac recently, so -- well -- never mind ;o)
Truthfully, the big box stores want to turn their inventory rapidly and
aren't likely to be interested in something they sell once or twice a
year. They're more interested in rolling that inventory than actual
service to the customer. As you found out, the small places will be
much more receptive.
sdlomi2 - 21 Jan 2007 14:45 GMT
> My HP IIP-Plus Laserjet printer needs a cartridge.
>
[quoted text clipped - 29 lines]
>
> THAT WAS EASY!!!
Hey, *, I think that store may owe you a "material adjustment", like in
the form of paper? or else?--iirc, they offer some type of guarantee to have
your ink cartridges, which may apply to toners as well. HTH, s