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Car Forum / Driving, Maintenance, Tuning / Maintenance and Repair / May 2007

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Manual Transmission problems

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jenn.sugaree@gmail.com - 24 May 2007 18:54 GMT
I just recently bought a 2004 Subaru Outback and have had some
problems shifting the car into first and reverse.  This only occurs
from a stand-still, and it happens about 10% of the time.

I took the car in and they told me that I wasn't pressing down hard
enough on the clutch.  I explained that when I can't get the car into
first or reverse, I actually have to let up off the clutch slightly
before I can get the car into gear.  After keeping the car all day,
they found that the first gear synchro was worn and the shift shaft
seal was leaking (which they replaced).

I am still having some problems getting into first sometimes, although
not as often as before.  But reverse continues to be a headache.

The service crew is now telling me that this is because my car is an
All Wheel Drive vehicle and the gear teeth are bigger so sometimes
they don't come together easily.  They told me that I have to double
clutch or shift into third before I shift the car into first or
reverse to align the gears.

Well, when trying to back out of my parking spot this morning, I tried
everything that they said.  I double clutched, and I also shifted the
car into third 2 times before reverse finally engaged.

I have owned 3 other standards and have never had a single occurance
in which I couldn't get the car into first or reverse on the first
try...

I'm just wondering if this is common, or if I'm just being fed excuse
after excuse because I'm a girl...

Any help would be greatly appreciated!
Nate Nagel - 24 May 2007 19:14 GMT
> I just recently bought a 2004 Subaru Outback and have had some
> problems shifting the car into first and reverse.  This only occurs
[quoted text clipped - 28 lines]
>
> Any help would be greatly appreciated!

When you come to a stop, are you leaving the car in gear (but with the
clutch depressed) until the car stops dead, then trying to select first
or reverse?  If you do that, all should be OK.  Sometimes if you pull
the car into neutral while it is still rolling, you end up with gears
spinning down making it hard to shift (you'll be fighting the synchros
until they work their magic.)

When you can't shift, if you try to force things, do the gears grind, or
are you just unable to move the shifter?

nate

(really wishes you were my next door neighbor so I could just drive your
car and see what you were talking about)

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jenn.sugaree@gmail.com - 24 May 2007 19:17 GMT
> jenn.suga...@gmail.com wrote:
> > I just recently bought a 2004 Subaru Outback and have had some
[quoted text clipped - 49 lines]
>
> - Show quoted text -

When I'm coming to a stop, I generally keep it in gear with the clutch
pressed down...then throw it in neutral when I come to a stop...

I haven't noticed any grinding really...it's hard for me to explain,
but I can move the shifter about half way into gear and it just seems
to hit a wall and I can get it to fully pop into gear...
jenn.sugaree@gmail.com - 24 May 2007 19:18 GMT
On May 24, 11:17 am, jenn.suga...@gmail.com wrote:

> > jenn.suga...@gmail.com wrote:
> > > I just recently bought a 2004 Subaru Outback and have had some
[quoted text clipped - 58 lines]
>
> - Show quoted text -

Sorry - I meant that I CAN'T get it to fully pop into gear  :)
Nate Nagel - 24 May 2007 19:53 GMT
>>jenn.suga...@gmail.com wrote:
>>
[quoted text clipped - 57 lines]
> but I can move the shifter about half way into gear and it just seems
> to hit a wall and I can get it to fully pop into gear...

Try this...  next time that happens, just keep a light pressure on the
shifter and let the clutch out just almost to the point of starting to
engage, and slooooowly let it out just a little more (you don't need to
give it any gas or even take your foot off the brake pedal for this, you
don't really want to load the engine down, just get enough engagement to
get the transmission's internals spinning ever so slightly.)  If it
really is just sitting on top of a dog, it should snick right in.  I
don't remember ever having to do this with a modern transmission, but
it's second nature on my old Stude with a T-10 (completely
unsynchronized reverse) and doesn't hurt anything but wears the clutch a
little.

hope this helps,

nate

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jenn.sugaree@gmail.com - 24 May 2007 20:29 GMT
> jenn.suga...@gmail.com wrote:
>
[quoted text clipped - 80 lines]
>
> - Show quoted text -

I really appreciate all the advice!  :)

I can get the gear to slide in properly if I let up off the clutch
pedal a little.  And I can also get it to engage 95% of the time if I
shift into third before trying to shift into first or reverse...I just
don't think that I should HAVE to do any of these things to have a
properly operating car that I'm paying lots of money for  :)

I was hoping to hear that a lot of people have similar problems so
that I can safely assume that they are not just taking advantage of me
because I'm a girl...The sales manager told me that he has had some
difficulties with first and reverse on every single car he has had in
the 50 years he's been driving...he basically called me a liar when I
told him that I have never had an issue like this before...
Nate Nagel - 24 May 2007 22:00 GMT
>>jenn.suga...@gmail.com wrote:
>>
[quoted text clipped - 96 lines]
> the 50 years he's been driving...he basically called me a liar when I
> told him that I have never had an issue like this before...

I'd post this to a Subaru group if you can to see if this is normal or
not.  I have no experience with them whatsoever.  Like I said before I'd
consider this normal behavior on a 40 year old T-10 but on a new car
like yours, not so much - but I suppose anything is possible, they might
have super HD internals that do make them a little more difficult to shift

nate

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jenn.sugaree@gmail.com - 24 May 2007 22:41 GMT
> >>jenn.suga...@gmail.com wrote:
> >>
[quoted text clipped - 108 lines]
> replace "roosters" with "cox" to reply.
> http://members.cox.net/njnagel

Thanks so much Nate!

I'll definitely give that a shot!
Brent P - 24 May 2007 19:18 GMT
> I just recently bought a 2004 Subaru Outback and have had some
> problems shifting the car into first and reverse.  This only occurs
> from a stand-still, and it happens about 10% of the time.

> I took the car in and they told me that I wasn't pressing down hard
> enough on the clutch.  I explained that when I can't get the car into
> first or reverse, I actually have to let up off the clutch slightly
> before I can get the car into gear.  After keeping the car all day,
> they found that the first gear synchro was worn and the shift shaft
> seal was leaking (which they replaced).

> I am still having some problems getting into first sometimes, although
> not as often as before.  But reverse continues to be a headache.
[quoted text clipped - 4 lines]
> clutch or shift into third before I shift the car into first or
> reverse to align the gears.

> Well, when trying to back out of my parking spot this morning, I tried
> everything that they said.  I double clutched, and I also shifted the
> car into third 2 times before reverse finally engaged.

> I have owned 3 other standards and have never had a single occurance
> in which I couldn't get the car into first or reverse on the first
> try...
>
> I'm just wondering if this is common, or if I'm just being fed excuse
> after excuse because I'm a girl...

Every MT car I've ever driven has had some degree of not wanting to go
into first or reverse at a dead stop. What you describe seems normal to
me. I suppose the worst was an audi I had to drive very briefly, to move
from one parking place to another really... A3 I think... small 2 door
german market only car some years ago. Damn thing was a pain getting
into reverse and was new, being a rental and all.
Ray - 24 May 2007 19:23 GMT
> I just recently bought a 2004 Subaru Outback and have had some
> problems shifting the car into first and reverse.  This only occurs
[quoted text clipped - 28 lines]
>
> Any help would be greatly appreciated!

sounds lame to me.  I have an 02 Subaru Legacy, and it drives just like
my other manual transmission equipped cars.

fwiw, the floormats on mine have a tendancy to slide forwards and lodge
under the clutch pedal, with the net result is the clutch pedal is only
about 90% down and you think it's 100% down.

Ray
jenn.sugaree@gmail.com - 24 May 2007 19:30 GMT
> jenn.suga...@gmail.com wrote:
> > I just recently bought a 2004 Subaru Outback and have had some
[quoted text clipped - 40 lines]
>
> - Show quoted text -

Yeah, I thought about the floor mats and they are secure and never
wedged under any of the pedals  :)

If I had ever had a problem like this with any of my previous MT cars,
I would understand that it's typical.  I feel like I'm being pushed
around so that the 2 month warranty will end and then they don't have
to fix it.

I have owned a Ford Probe, Mazda MX-6, Mercury Cougar, Honda
Civic...all with MT and I have never had any problems at all with any
of them...

The newest excuse that I was told last night by the sales manager was
that they make reverse difficult to engage so that you don't
accidently shift it into reverse when you don't mean to...

I feel insulted because I've been driving manuals for close to 8 years
now!  They keep talking to me like I just don't know how to drive it!
Noozer - 24 May 2007 20:18 GMT
> The newest excuse that I was told last night by the sales manager was
> that they make reverse difficult to engage so that you don't
> accidently shift it into reverse when you don't mean to...
>
> I feel insulted because I've been driving manuals for close to 8 years
> now!  They keep talking to me like I just don't know how to drive it!

Send them a registered letter spelling out the problem. That way you have a
legal account of the problem and they can't claim the warranty is over
later.
jenn.sugaree@gmail.com - 24 May 2007 20:32 GMT
> > The newest excuse that I was told last night by the sales manager was
> > that they make reverse difficult to engage so that you don't
[quoted text clipped - 6 lines]
> legal account of the problem and they can't claim the warranty is over
> later.

That's a really great idea!  I will definitely do that!

I also called Subaru Corporate and asked them if they have ever had
any issues like this, and they seemed to agree with me and said that
they are going to authorize me to take my car into another Subaru
dealership to have it looked at.  I also told them that I will be
calling them back tomorrow to file a formal complaint against the
dealership (there have been several other issues that were minor in
comparison to the transmission).  I will be meeting with the GM of the
dealership tonight to talk about all my issues...
Brent P - 24 May 2007 20:39 GMT
> I have owned a Ford Probe, Mazda MX-6, Mercury Cougar, Honda
> Civic...all with MT and I have never had any problems at all with any
> of them...

Probe/MX-6 had some difficulty getting into reverse, so I guess I didn't
get the right feel from your description...
Ray - 25 May 2007 13:45 GMT
> I feel insulted because I've been driving manuals for close to 8 years
> now!  They keep talking to me like I just don't know how to drive it!

Is there another Subaru dealership nearby?  Maybe you can go there and
explain your problems and get you a second opinion.

If you're worried they're treating you differently because you're
female, find a male friend (and preferably one who knows cars and can
drive a stick shift) to come with you and back you up that there's
something wrong.

How about seeing if they have a used 04 Outback on the lot that you can
take for a test drive - if it's normal, the other one should shift the
same too.

Demand the service manager take your car for a test drive with you in
the passenger seat.  Purposely park so he has to back out.

Ray
jenn.sugaree@gmail.com - 24 May 2007 19:35 GMT
> jenn.suga...@gmail.com wrote:
> > I just recently bought a 2004 Subaru Outback and have had some
[quoted text clipped - 40 lines]
>
> - Show quoted text -

I thought about the floormat, but it's definitely secure and does not
wedge under any of the pedals.

I have owned several other MT cars - Ford Probe, Mazda MX-6, Honda
Civic, and Mercury Cougar - and none of them have ever given me any
problems with first or reverse (or any other gear for that matter)  :)

I just feel like they are trying to keep me coming back until my 2
month warranty is up and then they don't have to fix it.  They talk to
me like I don't know how to drive the car properly - but I have been
driving standards for almost 8 years now!
Scott Dorsey - 24 May 2007 19:26 GMT
>I just recently bought a 2004 Subaru Outback and have had some
>problems shifting the car into first and reverse.  This only occurs
>from a stand-still, and it happens about 10% of the time.

I will say that I have been annoyed at my wife's Outback, which requires
the clutch pedal to go down a lot farther than I expected.

>I took the car in and they told me that I wasn't pressing down hard
>enough on the clutch.  I explained that when I can't get the car into
>first or reverse, I actually have to let up off the clutch slightly
>before I can get the car into gear.  After keeping the car all day,
>they found that the first gear synchro was worn and the shift shaft
>seal was leaking (which they replaced).

I hope they changed the clutch as well.  If you're going to go through
all the trouble to drop the transmission you might as well change the
clutch in the process.

>I'm just wondering if this is common, or if I'm just being fed excuse
>after excuse because I'm a girl...

Try bottoming the clutch way out.  Also ask if they can adjust it so
the friction point on the clutch is a little closer-in.   The clutch on
the Outback has a really long throw but I think you're being fed excuses
too.
--scott

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jenn.sugaree@gmail.com - 24 May 2007 19:41 GMT
>  <jenn.suga...@gmail.com> wrote:
> >I just recently bought a 2004 Subaru Outback and have had some
[quoted text clipped - 26 lines]
> --
> "C'est un Nagra.  C'est suisse, et tres, tres precis."

I always press the clutch all the way to the floor when changing
gears...that's the way I have always driven standards...

So, when they first told me that it was just happening because I
wasn't pressing down hard enough on the clutch, I was insulted.

They didn't replace the clutch - just the first gear synchro and the
shift shaft seal...
Nate Nagel - 24 May 2007 19:56 GMT
>> <jenn.suga...@gmail.com> wrote:
>>
[quoted text clipped - 37 lines]
> They didn't replace the clutch - just the first gear synchro and the
> shift shaft seal...

Hmmm....

I'm not going to badmouth the people that did the work because I wasn't
there, and because maybe they found that the clutch still had 95% of its
lining left BUT...  if someone had replaced a synchro in my car, which
would 99.44% of the time involve removing the transmission from the car,
I would either want a new clutch and pressure plate just "while you're
in there" or else a good explanation of why it was not replaced (i.e.
"it looked like brand new.")

nate

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Don Bruder - 24 May 2007 23:03 GMT
> >> <jenn.suga...@gmail.com> wrote:
> >>
[quoted text clipped - 49 lines]
>
> nate

Amen to that!

If you've gotta pull the tranny, for whatever reason, putting a fresh
clutch package in before reassembly ought to be be SOP unless the one
that's in it currently is thoroughly inspected and found to be in
next-best-thing-to-brand-new condition. Reasonably cheap insurance
against near-term failure, doncha know...

(Of course, this is someone talking who drives a car that only requires
about $45 in parts, 15 minutes, and 8 extra bolts (all easily accessible
once the tranny is dropped for whatever else is being done) R&Red to
replace the clutch plate, pilot bearing, and throwout bearing)

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Steve Austin - 25 May 2007 01:19 GMT
>>> <jenn.suga...@gmail.com> wrote:
>>>
[quoted text clipped - 46 lines]
>
> nate

How about "we don't give away parts or do free work".  Is that a good
enough explanation?
Nate Nagel - 25 May 2007 01:20 GMT
>>>> <jenn.suga...@gmail.com> wrote:
>>>>
[quoted text clipped - 51 lines]
> How about "we don't give away parts or do free work".  Is that a good
> enough explanation?

I'd gladly pay the $100 parts and half hour labor or whatever it is to
put off the much larger bill later on when it really does need replaced.
 Once you've got the bellhousing off it's what, six bolts to R&R the
clutch usually?

nate

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Steve Austin - 25 May 2007 13:16 GMT
>>>>> <jenn.suga...@gmail.com> wrote:
>>>>>
[quoted text clipped - 60 lines]
>
> nate

I agree.  But what does the costumer want?
Dan  Beaton - 25 May 2007 15:20 GMT
> I just recently bought a 2004 Subaru Outback and have had some
> problems shifting the car into first and reverse.  This only occurs
[quoted text clipped - 28 lines]
>
> Any help would be greatly appreciated!

I have been driving manual shift cars for 30+ years. All of them could
hang up when shifting into reverse. Since reverse is not synchronized,
this is to be expected. The solution was always to shift into neutral,
let out the clutch, put it back in again, and re-try reverse. Nine times
out of ten, that would do it. Occassionally, it would take another try,
or even a third. The Outback may be be prone to this if the reverse gears
are cut straighter than other cars.

I have also seen many people have trouble shifting into first, but
always because they didn't stop before shifting, and were pushing
against the synchros. They struggle, and of course, the car is slowing,
and then the shifter slips into first, but they don't relate speed
to the shifter action. They think it just finally worked.

If the first gear synchro was worn out, perhaps the transmission design
makes it more difficult to shift into first. A clutch that is difficult
to fully disengage wouldn't help.

Dan

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