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Car Forum / Driving, Maintenance, Tuning / Maintenance and Repair / October 2004

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Costco will no longer rotate tires for free!!

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flamaest - 24 Oct 2004 07:18 GMT
ARRGG!!

One of the only reasons I shopped at costco was to save on my three
car tire rotations twice a year.

I regular Tire rotation costs almost $30 . So for three cars, I was
saving 6 x 30 every year.

This is rediculous, and I am leaving costco because of it.

Have a nice life cost-crap!
F.
Joe Bramblett, KD5NRH - 24 Oct 2004 11:06 GMT
flamaest@gmail.com (flamaest) wrote in news:68dafd28.0410232218.2f03f563
@posting.google.com:

> I regular Tire rotation costs almost $30 . So for three cars, I was
> saving 6 x 30 every year.

Hmm...a tire rotation takes me about half an hour by the time I've
inspected the tread on all four tires, checked the brakes, looked over the
CV boots, tie rods, checked/adjusted the parking brake, and made sure all
the lugs are torqued to spec.  You mean I can trust all that to some guy I
don't even know and who isn't likely to give half a sh.t about my safety
for only $30?  Where do I not sign up?

Last time I did my rotation, I caught an uneven treadwear from an alignment
problem, got a pretty good estimate of how much longer my brakes are good
for, and was able to make sure I'll be able to change a tire on the side of
the road without hiring a gorilla.  Granted, every time I go to a place
that also does alignments for a rotation, they miraculously find alignment
problems on both ends, but this way I got it from someone I trust.
Alex Rodriguez - 25 Oct 2004 05:22 GMT
>Hmm...a tire rotation takes me about half an hour by the time I've
>inspected the tread on all four tires, checked the brakes, looked over the
>CV boots, tie rods, checked/adjusted the parking brake, and made sure all
>the lugs are torqued to spec.  You mean I can trust all that to some guy I
>don't even know and who isn't likely to give half a sh.t about my safety
>for only $30?  Where do I not sign up?

You must have a lift and power tools if you can do all that in a half an
hour.  When I do it, with a manual tools and one jack, it takes me at least
an hour.

>Last time I did my rotation, I caught an uneven treadwear from an alignment
>problem, got a pretty good estimate of how much longer my brakes are good
>for, and was able to make sure I'll be able to change a tire on the side of
>the road without hiring a gorilla.  Granted, every time I go to a place
>that also does alignments for a rotation, they miraculously find alignment
>problems on both ends, but this way I got it from someone I trust.

Doing it yourself is usually a good idea.  If something goes wrong, you can
usually rule out all the things you inspected.  Or, if you something
questionable, you should know what to inspect first.
-------------
Alex
Joe Bramblett, KD5NRH - 25 Oct 2004 12:12 GMT
>>Hmm...a tire rotation takes me about half an hour by the time I've
>>inspected the tread on all four tires, checked the brakes, looked over
[quoted text clipped - 6 lines]
> an hour.  When I do it, with a manual tools and one jack, it takes me
> at least an hour.

Nope; two quick-lift floor jacks, cordless drill with socket attachment for
the lug nuts, heavy-duty torque wrench, four-way, and a spot with enough
clearance on all sides to work comfortably.  Jack up one side, loosen the
nuts with the four-way, spin them off with the drill, yank the tires, look
things over, and put everything back on.  Drop the car and repeat on the
other side.  It helps that one car is FWD, and the other is AWD. (i.e. in
Park, with the parking brake set, neither set of wheels is free to turn.)

> Doing it yourself is usually a good idea.  If something goes wrong,
> you can usually rule out all the things you inspected.  Or, if you
> something questionable, you should know what to inspect first.

Yup.  About four out of five times, I know what the problem is before I get
the car stopped.  Unfortunately, the Subaru loves to be really weird when
it gets to that fifth time :(
Huw - 24 Oct 2004 12:46 GMT
> ARRGG!!
>
[quoted text clipped - 8 lines]
> Have a nice life cost-crap!
> F.

So you only used them because they did paid work for free?
I am sure you will be a great loss to Costco. Not.

Huw
el Diablo - 24 Oct 2004 13:59 GMT
> ARRGG!!
>
[quoted text clipped - 7 lines]
>
> Have a nice life cost-crap!

If there's a Tire Discounters near you they offer free rotations.

http://www.tirediscounters.com/

Brian
lugnut - 24 Oct 2004 15:26 GMT
>ARRGG!!
>
[quoted text clipped - 8 lines]
>Have a nice life cost-crap!
>F.

I have a set of Michelins that I bought from Costco.  Every
time I went for rotation, it took 3-4 hours of my time to
get a "free" job done.  Since time to rotate tires cost me
both in time and money, I bought my last couple of sets from
an independent dealer where the same tires cost me about
$100 a set more with lifetime rotate, balance and road
hazard.  The difference is that he picked up the maintenance
on the Michelins I bought from Costco and guarantees me that
I will be out of there in 30 minutes on routine rotation
including rebalance if I will call at least one hour ahead.
All wheels are hand torqued and I can watch if I want.  So
far, the only time they missed is when they stripped a stud
and had to get one from across town.  They gave me a loaner
vehicle to use overnite.
Stan Kasperski - 25 Oct 2004 12:54 GMT
> ARRGG!!
>
[quoted text clipped - 8 lines]
> Have a nice life cost-crap!
> F.
I buy my Michelin tires from Sam's Club and never get their maintenance
agreement if it is extra cost. Two reasons, I never rotate tires
routinely, and if I did, it would be quicker and better to do it myself.
I do routinely examine my front tires for uneven wear though. Rarely
find a problem due to misalignment; sometimes to a wear item like loose
tie rod ends. Then, fix problem and rotate front to rear. I've been
doing all my own alignments for 40 years now; ever since I got screwed
by a pro.
Stan K.
Bob Paulin - 27 Oct 2004 12:40 GMT
They never did anything for "free" in the first place. Businesses do not
stay in business long by doing things for free!

The idea behind whole "Free Tire Rotation" scam - or "Free Alignment
Checks" or "Free Brake Inspections" -  is to get your car on their lift
where they might find additional undercar service work that they can sell
you.

They make an investment in time towards developing business....not unlike
paying for advertising, but much more lucrative.
Fred - 28 Oct 2004 17:41 GMT
Not sure I'm following this post the right way. By rotating do you
mean just moving tires from say front to back? If so $30 is simply too
much. However I've never seen any shop just rotate tires, they almost
always rotate-and-balance.

Most places even Sears and Wal-Mart offer lifetime free rotation and
balance for $9.95 per tire. In some cases this price would also
include a tread warranty and road hazard (sharp objects, glass, ...
etc), and a new valve stem. Considering I'm spending $45 to $80 per
tire, the additional $10 would be worth it just for free rebalancing
every 5000 miles. On a 50,000 mile tire set, it would be 10 trips. So
$10 for 10 trips is about $4 per car per visit for rotation and
high-speed balance. I think that's a good deal.
Brian - 28 Oct 2004 18:47 GMT
Good deal for you or for Costco?

>  On a 50,000 mile tire set, it would be 10 trips. So
> $10 for 10 trips is about $4 per car per visit for rotation and
> high-speed balance. I think that's a good deal.
Fred - 29 Oct 2004 00:33 GMT
I'm sorry Brian, I guess I was not very clear.

It is a "good deal for me" to have all my 4 tires rotated and balanced
for $1 per tire. It costs me more than that in $2.19 per Gal. gas to
get there and allow them to have at it with my car for 45 min. on the
lift and 2 guys.

Fred

> Good deal for you or for Costco?
>
> >  On a 50,000 mile tire set, it would be 10 trips. So
> > $10 for 10 trips is about $4 per car per visit for rotation and
> > high-speed balance. I think that's a good deal.
fweddybear - 28 Oct 2004 20:50 GMT
   Since when did Costco stop rotating tires?  I just had a set of four put
on my van about three weks ago and they told me I get free tire rotation
every 6000 miles.  Did all of them stop rotating tires?

Fwed
Ad absurdum per aspera - 28 Oct 2004 21:06 GMT
I wonder if that is something particular to your local Costco.  I
stopped by one at lunch today, and the guy said they still offer
lifetime rotation and balancing on tires purchased there, as did a
very large sign dangling from the rafters.

I *have* seen notices at some Costcos recently informing people that
they no longer rotate and balance tires not purchased from the company
(previously they would do that for a fee).   I think they just got too
busy taking care of their own customers to go on doing this.

> They never did anything for "free" in the first place. Businesses do not
> stay in business long by doing things for free!

True; but they might either bury the average cost of doing something
in the purchase price or choose to offer it as an incentive to go
there instead of to a competitor.

> The idea behind whole "Free Tire Rotation" scam - or "Free Alignment
> Checks" or "Free Brake Inspections" -  is to get your car on their lift
> where they might find additional undercar service work that they can sell

Costco, to my knowledge, didn't do any repairs not immediately
connected with the tire -- not even alignment.  Speaking more
generally, though, having an ethical and knowledgeable person nose
around under your car once or twice a year is a good thing, if you
can't or don't want to do it yourself.

That's one of the reasons I do my own oil changes and chassis lubes at
home:  as long as the car is on the ramps and I'm underneath, I can
not only get grease in my hair, and watch bits of sand and rust bounce
off my safety glasses, and get sniffed in unaccustomed places by the
cat, but also I can look for potential maintenance issues you can't
spot from above.  Several times over the years I've caught a problem
before it either blew up into something larger and more expensive or
interrupted a trip.

Cheers,
--Joe
fweddybear - 28 Oct 2004 23:32 GMT
>I wonder if that is something particular to your local Costco.  I
>stopped by one at lunch today, and the guy said they still offer
>lifetime rotation and balancing on tires purchased there, as did a
>very large sign dangling from the rafters.

>I *have* seen notices at some Costcos recently informing people that
>they no longer rotate and balance tires not purchased from the company
>(previously they would do that for a fee).   I think they just got too
>busy taking care of their own customers to go on doing this.

>> They never did anything for "free" in the first place. Businesses do not
>> stay in business long by doing things for free!

   One thing I neglected to mention is that the Costco around here ust
opened up about thre months ago, and I know for a fact that their tire area
has not been busy.

Fwed
 
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