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Car Forum / Driving, Maintenance, Tuning / Maintenance and Repair / August 2005Chevy Dealer Rip-Off - WARNING!!! Be Aware!!!
Warning to everybody that is shopping for a car... especially a Chevrolet! This has got to be the WORST Chevrolet Dealership in the United States! Powers Chevrolet out by the Superstition Mall in Mesa, Arizona have a Service Manager named Derek Hadid that seems to be totally focused on ripping off customers! How could ANY sane person be tempted to buy a car from a dealership when they know the service department will refuse to honor a warranty... in FACT, Derek Hadid goes out of his way to harass customers, lie about having responsibility to repair problems under a Chevrolet warranty, and make a statement as dumb as.... "I don't build Chevrolet's so I am NOT responsible to repair them" How can any person, hired to be the Service Manager of a Chevrolet Dealership, make such a stupid statement? The problem is.... Derek Hadid actually believes that. I love Chevrolet automobiles.... and I have owned many of them. In fact, I still own a Chevrolet. But it will be a cold day in Hell before Powers Chevrolet gets any money from me. I would drive all the way to Florida to have my Chevrolet serviced, or to buy parts... or anything before Power's Chevrolet will lever see one penny of my money! How can anybody TRUST a car dealership that would hire a man and place him in a leadership capacity... who's primary goal in life is to rip off customers... Probably to increase his departments revenue so he can increase his own bonus! "Screw the customer" seems to be Derek Hadid's primary focus. AND... if Power's Chevrolet hired and trained Derek Hadid... and if Power's Chevrolet continues to employee Derek Hadid... and if Derek Hadid is allowed to continually rip off customers... as the Service Department Manager... WHAT does that say about EVERY DEPARTMENT at Power's Chevrolet? Are you getting screwed by paying too much for a new car? Are Power's Chevrolet Sales people trained to rip off customers... sucking every nickel out of their pocket... and taking a little blood along with your hard earned money. Power's Chevrolet in Mesa, AZ (by the Superstition Mall) is owned by AutoNation... a giant corporation that is the "largest automotive retailer in the United States". No wonder they are so arrogant and self-serving! Don't allow yourself... or your friends to get ripped off by Power's Chevrolet... or AutoNation! I believe that if you buy a car from them, you will NEVER get ahead because they won't service it unless you pay through the nose and "warranty" ... General Motors Chevrolet division should yank their franchise... before Power's Chevrolet and their giant parent corporation "AutoNation" destroy the once solid reputation of Chevrolet! Take Heed America! Don't buy anything from Power's Chevrolet in Mesa Arizona! Care to elaborate?????....give us some specifics????? Or would you rather just piss and moan, hoping we'll jump on board trusting your impeccable judgement??????? Exactly how did this Chevy dealer "Rip you off"????? I suspect - as is often the case - YOU harassed the dealership over something that actually WAS NOT covered by the warrantee.....he got sick of your bullshit, and told you to take a flying f.ck!!!!! > Care to elaborate?????....give us some specifics????? > [quoted text clipped - 8 lines] > of > your bullshit, and told you to take a flying f.ck!!!!! I'm going to guess, brake pads. Or maybe a headlight bulb. Or maybe he bought a used Toyota from them.. =o) "*" <nospam@this.addy.com> writes in article <01c5a35c$a31e0720$45a3c3d8@race> dated Wed, 17 Aug 2005 13:55:16 -0500: >Care to elaborate?????....give us some specifics????? While we're talking about dealer service departments, I'll put in my 2 cents about the ones here in Northern Virginia. Sterling Chevrolet -- charged me $300 more than quoted for an emissions repair ($1200 vs. $900, probably more than the emissions waiver would have cost but I was being a good citizen). I won't be back. Pohanka Chevrolet -- good service, ready when promised, parts department is willing to order parts without me paying in advance. What really takes the cake is what happened to a friend of mine at Koons Ford. It's been 10 years, so I have forgotten some of the details but the gist is this: * My friend bought a used Ford Ranger from the Koons used car department. * He paid extra for a full warranty, which covered parts and labor for the first year and then parts after that. * He had engine problems throughout the first year, took it in several times. They diddled around but didn't really find or fix the problem. * After the year was up, the story changed. They told him he needed a new engine. And since it was now more than a year, they told him he had to pay $2500 for labor. Sounds to me like they padded the labor price to pay for the engine. * It turned out that the engine in the truck was smaller than the smallest stock engine Ford offered that year, the engine must have been from an older Ranger or other vehicle. This alone blows my mind -- how could a Ford dealership have sold a Ford with an inferior-to-stock engine? Of course they failed to disclose this when selling it. -- spud_demon -at- thundermaker.net The above may not (yet) represent the opinions of my employer. Spud Demon <spud_demon@LUMINA.MITRE.ORG> wrote in article <de0bdv$kl9$1@newslocal.mitre.org>... > "*" <nospam@this.addy.com> writes in article <01c5a35c$a31e0720$45a3c3d8@race> dated Wed, 17 Aug 2005 13:55:16 -0500: > >Care to elaborate?????....give us some specifics????? [quoted text clipped - 24 lines] > -- spud_demon -at- thundermaker.net > The above may not (yet) represent the opinions of my employer. "Extended Warrantees" are, simply, insurance policies offered by third-parties...... The dealership has nothing to gain by delaying diagnosis until the vehicle is out of warrantee. The dealership will get paid by the insurance company for any covered repairs. As a matter of fact, it is often much easier to collect an agreed-upon price for a given repair from the insurance policy provider than it is to haggle with a car owner who is paying out of his own pocket. And...... .....a lot of different-displacement engines appear the same externally, and bolt right into the original location ....i.e. 265 cubic-inch Chevrolet all the way up to 400 cubic-inch are "Small Block Chevy" engines. You don't suppose some "honest" customer replaced the original engine with a smaller-displacement, "inferior-to-stock" engine, and failed to disclose this to the dealership.....do you? Naw...... ........all dealerships are crooked, and all customers are honest, innocent victims........ ........RIGHT!?!? "*" <nospam@this.addy.com> writes in article <01c5a37b$3d94e440$58a6c3d8@race> dated Wed, 17 Aug 2005 17:34:24 -0500: >Spud Demon <spud_demon@LUMINA.MITRE.ORG> wrote in article ><de0bdv$kl9$1@newslocal.mitre.org>... [quoted text clipped - 6 lines] >they >> failed to disclose this when selling it. >"Extended Warrantees" are, simply, insurance policies offered by >third-parties...... Could be. I don't know for sure whether his warranty contract was with the dealership or a third party. Even with a third party there is the potential for corruption, such as kickbacks if the warranty repairs are less than a certain amount over the life of the contract. Knowing this guy, if going to another dealership for a second opinion had been an option, he would have done it. A third-party warranty would have been portable, right? >......a lot of different-displacement engines appear the same externally, >and bolt right into the original location ....i.e. 265 cubic-inch Chevrolet [quoted text clipped - 3 lines] >a smaller-displacement, "inferior-to-stock" engine, and failed to disclose >this to the dealership.....do you? It's possible, but I doubt that someone would fix up a truck in order to sell it to a dealership, when he could get more selling to a private party. (I'm assuming the stock engine had to be replaced and that it wasn't just swapped out for sh.ts and giggles). What probably happened was some guy traded in the Ranger with a blown engine and the dealer swapped in an engine from a car that had other problems in order to maximize profit. And it worked. >.........all dealerships are crooked, and all customers are honest, innocent > victims........ >.........RIGHT!?!? Did you read the part of my post where I gave an example of a dealer that I think highly of (Pohanka)? Geez! Unfortunately getting a fair deal doesn't make for as interesting a story as getting ripped off. -- spud_demon -at- thundermaker.net The above may not (yet) represent the opinions of my employer. Spud Demon <sd@LUMINA.MITRE.ORG> wrote in article <de0hau$njf$1@newslocal.mitre.org>... > "*" <nospam@this.addy.com> writes in article <01c5a37b$3d94e440$58a6c3d8@race> dated Wed, 17 Aug 2005 17:34:24 -0500: > > [quoted text clipped - 9 lines] > from a car that had other problems in order to maximize profit. And it > worked. Of course........ As I pointed out, ONLY a dealer would be so crooked.......NEVER a customer. You assume that the truck was traded with the blown engine, and the dealer was the one that changed the engine......which, again, assumes that ALL dealers are scum I'm assuming that the original owner HAD to replace the engine at some point prior to trading, then later traded the truck without disclosing the swap to the dealer.......which recognizes that there are at least a few scumballs on the customer side. Now, in all honesty, how many people do you think would actually disclose this info to a dealer when trading??? > I'm assuming that the original owner HAD to replace the engine at some > point prior to trading, then later traded the truck without disclosing the > swap to the dealer.......which recognizes that there are at least a few > scumballs on the customer side. danyexp <danyexp@hotmail.com> wrote in article <11gacs5l4agtnf7@corp.supernews.com>... > Now, in all honesty, how many people do you think would actually disclose > this info to a dealer when trading??? Thanks for making my point.......and revealing that double standard...... A person not disclosing an engine change when selling a car to a dealer is considered to be doing the "normal" thing..... OTOH.....The dealer who doesn't disclose the potentially unknown engine change - an engine change that the consumer failed to disclose to him - when selling same car to consumer is, somehow, a scumbag for doing the exact same thing the previous consumer did...... Why is it "Buyer Beware" when the consumer is selling, yet the rules change and it suddenly is NOT "Buyer Beware" when the consumer is buying????? Yup!!! ALL dealers are scumbags, and ALL consumers are the epitomy of honesty....... > danyexp <danyexp@hotmail.com> wrote in article > <11gacs5l4agtnf7@corp.supernews.com>... [quoted text clipped - 20 lines] > ALL dealers are scumbags, and ALL consumers are the epitomy of > honesty....... Because the dealer should know better. If the dealer didn't know, then they are not scumbags but I think the major perception is the dealer should know, and therefore, if they sold it without telling the consumer, they are scumbags. Well, if you really feel that way, post your concise criticisms. Another good place to get some exposure is www.ripoffreports.com the link below does not work, typo ? > Well, if you really feel that way, post your concise criticisms. > > Another good place to get some exposure is > www.ripoffreports.com Sorry, mate... it was indeed a typo. Try www.ripoffreport.com You'll find a lot of interesting information here, as well as the usual crabbing. >Warning to everybody that is shopping for a car... especially a Chevrolet! > [quoted text clipped - 58 lines] >Take Heed America! Don't buy anything from Power's Chevrolet in Mesa >Arizona! DAMN!!! I can't believe this - a pissed off Chevy owner!! I thought Ford and their dealers were the only ones to do this to their customers?? Lugnut > Take Heed America! Don't buy anything from Power's Chevrolet in Mesa > Arizona! Or Sanderson Ford on the opposite side of the valley, in Glendale, Arizona and Sanderson Lincoln-Mercury in Phoenix. "It's not a defect because every one of them [cars of that model] has the same defect." Harold "not so nice" Nicely. Sanderson sold the car, but I had to go to Sunset Ford to get the factory warranty honored (much better dealership). |
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