Greetings,

You don't tell us Steve Kessler's side of it.  What does he have to say
about it?  For instance, the car came with a 30 day drivetrain warranty
but you have to bring it into my shop and you refuse to tow it that far
on a flatbed?  Does he claim the problem is not covered under warranty?
Has he refused to pay your mechanic's bills?  Will he pay them but
only if you get multiple estimates for the work and go with the lowest
but you want your favorite mechanic Roger to work on it???

William