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Car Forum / Driving, Maintenance, Tuning / General Car Topics / June 2006Paint damage to car
Hello, I don't know a lot about cars, so maybe someone who has more knowledge can point me in the right direction. I took my new car in to get clear bra paint protection installed on the vehicle which is a brand new Lexus IS 250. After the latter was installed, the person who did the work came out and pointed out what happened on the vehicle. Although he didn't fully tell me what he did, I know he did something to the vehicle, because he offered to pay for the repaint job that seems to now be required. I found it odd that he would ask me if this was here before, if he in fact did it. I know for a fact that it wasn't, so if he did it, why make it seem like he didn't and then allow me to get an estimate and bill him for it? Basically what happened is I think he may have spilled something on the hood of the car which he tried to wipe off, but at that point the damage was already done. My car is a silver metallic color and at the point of damage, there appears to be a almost circular area that is slightly darker in color than the rest of the hood. The area that was damaged is about 8-10 inches in diameter and is clearly noticable standing over it, but from certain angles it's not visible (due only the reflection of light from the vehicle). There seems to be no texture difference between the other areas on the hood and the point of damage, but it does in fact appear darker, so maybe the glossy(?) paint shield has been stripped off? I can send a picture if someone would like to see it. Now, my question is - what the hell did this guy do to my car? I need this information, so if push comes to shove, I can at least know if it was a certain chemical that I wouldn't have access to because I'm a lay person with little or no knowledge about cars, just in case push comes to shove with this guy and I have to take him to court. Thanks for any information. Hammad Whats the difference, get a legit body shop estimate and have him pay the bill, done. > Hello, > [quoted text clipped - 32 lines] > > Hammad Well, I'm concerned that maybe the paint job won't match the rest of the car, although these body shops may have machines that color code the paint on the car to match factory. Like I said, I'm a novice at these kinds of things. Also, even though he offered to flip the bill for the cost (he really has to in this case), I'm a little peeved that he didn't own up to the fact that he did it, and that he skirted around the issue. I understand that accidents happen, and that people don't intentionally try to do these things. I'm not the kind of guy that would rant and rave because someone did something like this. It's just that I'm upset that people really aren't that honest anymore, and these stupid things seem to happen to me. I would also like to know just for my own edification so that I can learn from the experience. Thanks, Hammad > Whats the difference, get a legit body shop estimate and have him pay the > bill, done. [quoted text clipped - 38 lines] > http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups > ----= East and West-Coast Server Farms - Total Privacy via Encryption =---- > Well, I'm concerned that maybe the paint job won't match the rest of > the car, although these body shops may have machines that color code [quoted text clipped - 10 lines] > know just for my own edification so that I can learn from the > experience. Life is full of risks. It sounds like the man was honest with you. He admitted a problem, yet may not have been completely sure that something was not there before. You said yourself that you can't see the problem from certain angles. Find a good shop that says they can match it and go from there. When you get it fixed, are you going back for the paint protection? Yes, you're right. Life is full of risks. He was honest with me up to a point, and could have not pointed it out to me and denied it all together. At that point, I would have probably got into a fight, because I've had the car for a little less than two months and I am still checking it carefully to make sure no minor chips are even on the vehicle. It's a brand new car and I've been pretty anal about it. :) Even if he wasn't direct with me about it, I would have noticed it, because in broad daylight, looking directly over the hood of the car, the problem area is obvious. You can't see it from certain angles only because the light that is reflected off the vehicle doesn't allow you to see it. He seems to have a pretty good business going, so I would assume he values customers pretty well (for repeat business), and has some sort of insurance for these types of problems that could occur. He said for me to get an estimate of the job and come back and he'll reapply the clear bra paint protection on the hood again. I am grateful that he at least took responsibilty. The ironic thing is, he didn't apply it correctly the first time, and this was his second time applying it (of which he did a good job), but then the above said problem occured. I just hope I can find a shop that will match the paint, and I never expected to be taking this car to a body shop so soon. :( Thanks, Hammad > Life is full of risks. It sounds like the man was honest with you. He > admitted a problem, yet may not have been completely sure that > something was not there before. You said yourself that you can't see > the problem from certain angles. Find a good shop that says they can > match it and go from there. > When you get it fixed, are you going back for the paint protection? > Yes, you're right. Life is full of risks. > [quoted text clipped - 28 lines] > > Hammad Click and Clack, the Car Talk show guys, tell the story of a man that used to take a rock and put a big scratch in the hood of his new cars. After that, he purportedly didn't worry about the appearance so much. The truth of the matter is that it's a burden keeping a new car looking new. Well, I'm concerned that maybe the paint job won't match the rest of the car, although these body shops may have machines that color code the paint on the car to match factory. Like I said, I'm a novice at these kinds of things. Also, even though he offered to flip the bill for the cost (he really has to in this case), I'm a little peeved that he didn't own up to the fact that he did it, and that he skirted around the issue. I understand that accidents happen, and that people don't intentionally try to do these things. I'm not the kind of guy that would rant and rave because someone did something like this. It's just that I'm upset that people really aren't that honest anymore, and these stupid things seem to happen to me. I would also like to know just for my own edification so that I can learn from the experience. Thanks, Hammad > Whats the difference, get a legit body shop estimate and have him pay the > bill, done. [quoted text clipped - 38 lines] > http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups > ----= East and West-Coast Server Farms - Total Privacy via Encryption =---- |
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