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Car Forum / Chevrolet / Chevrolet Trucks / August 2004

Tip: Looking for answers? Try searching our database.

99066F: Is this GM recall real??

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Roger - 10 Jul 2004 17:33 GMT
Hope someone out there can tell me something about this situation - I'm
getting no help from GM.  Sorry for the long post, but the details may be
important.

Here's the story.  I've got a '96 1500K, 5 speed, 4.3l V6.  For a few years
now, it'll run rough at mid rpms (1500-2500), missing badly.  At one point,
I'd just replace dist. cap and rotor, and that would seem to help for a
while.  For the past 6 months, it's been worse, also causing rough idle. The
missing at mid rpms almost never goes away - sometimes it would before,
after the engine was warm.  In the past few thousand miles, I've replaced
cap, rotor, coil, wires and plugs.  Did the TSB on the coil wire. Nada.
Still misses, SES light is on and codes say "random misfires", and do not
single out any cylinders.  BTW, engine purrs under heavy acceleration, never
misses.  Generally also smooth at idle.

Had it in a shop - one I trust.  They thought the fuel pump was bad due to
low pressure, tried a new one but still couldn't get much above 52 psi - too
low for consistent operation of the injectors.  Bad pressure regulator?
Maybe.  He did a lot of research online with his tech. service and found
that, per the service, GM had issued a nationwide recall in 2003 on the 4.3,
5.0 and 5.7 l engines, 1995-2002, for defects in the injector assemblies.
The symptoms described were just like I've experienced.  The GM recall
number was listed as 99066F.  He called one dealer (jerks) who said there is
no such recall.  Another dealer said they heard of it, but said we'd have to
call GM direct and find out what they'd do for us.

I called GM and got a major run-around form the customer service rep, who
insisted there was no such recall, or "policy" as GM calls it.  Then she
found one (99066G), but only for Calif. trucks.  Very evasive, and tried to
deflect my questions.  I had the mechanic try.  He got the same run-around,
but get this: first, they tell him that there is no recall, then they say
that even if there were, it would not apply to my VIN.  But, they sadi, I
should check with a GM dealer because they might be able to "help me out"
with the problem.  WHAT KIND OF BS IS THIS??  I am convinced that GM is
aware of the problem, but is doing everything possible to keep a very tight
lid on it.

I am going to the one (helpful) dealer to have them check it out.  In the
meantime, does anyone have any ideas as to 1- know if this recall does
exist, and 2- getting GM to react in a responsible, customer-friendly way,
if it does?  I'm not anxious to spend $800-$1000 for the fix if GM should be
picking up the tab.

Thanks a lot
Randal O'Brian - 10 Jul 2004 18:08 GMT
Google for 99066f.  It shows up on Alldata.com as a valid TSB.  You will
have to subscribe to Alldata to get the details if you can't get the full
story elsewhere.  You might get some help from GM if you push hard enough.
However, since your truck is 8 years old you probably are SOL.

Randy

> Hope someone out there can tell me something about this situation - I'm
> getting no help from GM.  Sorry for the long post, but the details may be
[quoted text clipped - 40 lines]
>
> Thanks a lot
\ - 10 Jul 2004 18:28 GMT
> Hope someone out there can tell me something about this situation - I'm
> getting no help from GM.  Sorry for the long post, but the details may be
[quoted text clipped - 40 lines]
>
> Thanks a lot

Roger,

I checked the GM service information database, and couldn't find 99066F.  I
did find 99066G, but not the one you're looking for:

Special Policy Adjustment-Sequential Central Port Fuel Injection (SCPI)
Failures in California Only (YF5 Emission Equipped) #99066G - (Nov 5, 2003)
99066G -- Special Policy Adjustment -- Sequential Central Port Fuel
Injection (SCPI) Failures in California Only (YF5 Emission Equipped)
Certain 1996, 1997, 1998, 1999, 2000, 2001, 2002 S/T, M/L, C/K, G, P, W4/NPR
Trucks and 2003 NPR Trucks

Equipped with 4.3L (RPO L35-VIN Code W or RPO LF6-VIN Code X), 5.0L (RPO
L30-VIN Code M) or 5.7L (RPO L31-VIN Code R) Engine and California Emission
Equipped (RPO YF5)

This bulletin is being revised to emphasize to Dealers the important of
replacing the engine SCPI fuel assembly with the new MFI fuel assembly if
the vehicle has already received an injector cleaning. Please discard
Special Policy Bulletin Number 99066F, dated March, 2003.

Condition
Some owners of 1996, 1997, 1998, 1999, 2000, 2001 and 2002 model year S/T,
M/L, C/K, G, P and W4/NPR trucks and 2003 NPR trucks that are registered in
California, equipped with 4.3L (RPO L35 and VIN Code W or RPO LF6 and VIN
Code X), 5.0L (RPO L30 and VIN Code M) or 5.7L (RPO L31 and VIN Code R)
engine, and California emissions (RPO YF5), may experience a Service Engine
Soon light, misfire, rough idle or hard start due to a deposit build up on
the Sequential Central Port Injector (SCPI) poppet valve(s). The deposit
build up may cause injector poppets to stick closed. Fuels used in
California have been found to interact with the SCPI system to cause the
deposits.

Special Policy Adjustment
This special policy covers the SCPI failure condition described above for a
period of ten (10) years or 200,000 miles, whichever occurs first, from the
date the vehicle was originally placed in service, regardless of ownership.

The repairs will be made at no charge to the owner. This special policy
applies ONLY to repairs requiring SCPI system servicing and/or injector
cleaning and/or MFI assembly replacement of the SCPI system. The customer
should not be charged for performing a system check when it is determined
that the SCPI system is not the cause of a customer complaint (labor
operation T5532 is provided to submit claims for such system checks). Any
additional necessary diagnosis and repairs that are not related to the SCPI
condition are NOT covered by this special policy. The customer should be
informed that any further service that is not covered by new vehicle
warranty will not be covered by this policy.

Vehicles Involved
Involved are certain 1996, 1997, 1998, 1999, 2000, 2001, 2002 S/T, M/L, C/K,
G, P, W4/NPR and 2003 NPR model vehicles registered in California, equipped
with 4.3L engine (RPO L35-VIN Code W or RPO LF6-VIN Code X), 5.0L engine
(RPO L30-VIN Code M) or 5.7L engine (RPO L31-VIN Code R) and California
emissions (RPO YF5). This Special Policy covers all vehicles within these
model years, with these engine and emission RPOs.

Parts Information
Parts required to complete this Special Policy are to be obtained from
General Motors Service Parts Operations (GMSPO). Please refer to your
"involved vehicles listing" prior to ordering parts. Normal orders should be
placed on a DRO=Daily Replenishment Order. In an emergency, parts should be
ordered CSO=Customer Special Order.

     Part Number
    Description
    Qty/ Vehicle

     12345382
    Sealant, Thread, Med. Strength (6 ML)
    As required

     TBD*
    Cleaner, Top Engine (24 ml)
    If required and available

     TBD*
    Cleaner, Top Engine (15 oz)
    24 ml (12346535 size alternative)

     12345104
    Cleaner, Port Fuel Injector (20 oz)
    If required

     15050573
    Asm-Fuel Tank Fill Pipe (97-99 M/L Van)
    1, if required

     15747585
    Asm-Fuel Tank Fill Pipe (99 C/K E63 w/o AC7)
    1, if required

     15747588
    Asm-Fuel Tank Fill Pipe (99 C/K E62 w/o AC7)
    1, if required

     12568332
    Assy, V6 Fuel Injector
    1, if required

     88894355
    Bracket, V6
    1, if required

     17113215
    Kit, V6 Seal
    1, if required

     93441235
    Assy, V8 Fuel Injector
    1, if required

     93442096
    Bracket, V8
    1, if required

     17113206
    Kit, V8 Seal
    1, if required

*Top engine cleaner part number 12346535 and 1050002 are no longer
California compliant. California dealers will be notified via a DCS message
when new alternative cleaner part numbers become available.

Important
Isuzu Parts Ordering: In order to comply with the 10-digit Isuzu part
numbering system, Isuzu deaelrs must add an "8" to the beginning and a "0"
to the end of the listed 8-digit part numbers when ordering parts through
AIPDN.

Customer Notification
Customers will be notified of this Special Policy on their vehicles by
General Motors (see copy of typical customer letter included with this
bulletin-actual divisional letter may vary slightly).

Service Procedure
System Check
Use strategy-based diagnoses listed in the front of the Driveability and
Emissions section of the Service Manual. If the SCPI system is operating
properly, inform the customer that the vehicle does not have the condition
listed in the owner letter. If poor driveability conditions persist, inform
the customer that any further diagnosis and repairs will be at their expense
if the vehicle is outside the parameters of the New Vehicle Warranty.

SCPI Injector Cleaning Procedure
If diagnosis leads to sticking poppet nozzles, first check GMVIS to
determine if the vehicle had a previous claim for injector cleaning under
labor claims J5645, T5534 or T5540. If any of these three repair claims are
listed, do not clean the injectors, but rather replace the engine SCPI fuel
assembly with the MFI fuel assembly. If none of these three repair claims is
listed, use the service procedure from Service Bulletin 00-06-04-003B to
clean the SCPI poppet nozzles. Please note that the service bulletin term
for SCPI is Central Sequential Fuel Injection (CSFI), but is referring to
the same fuel system assembly.

SCPI Fuel Tank Fill Pipe Assembly for 1997-99 M/L Van and 1999-some 2000 C/K
Truck; with 4.3L, 5.0L, 5.7L engines and built prior to listed
VIN/Production dates on Service Bulletin 00-06-04-018
If diagnosis leads to sticking poppet nozzles on these models, use the
service procedure from Service Bulletin 00-06-04-018 to replace the fuel
tank fill pipe assembly, if this procedure has not been performed
previously. Previous service procedure can be verified by checking GMVIS for
Labor Operation L1065 on M/L trucks with replacement part number 15050573;
or Labor Operation L1065 on C/K trucks with replacement part numbers
15747585 or 15747588.

Correction
If, AFTER cleaning the SCPI poppet nozzles, the normal service manual
diagnosis still indicates that the SCPI is the cause of the customer
complaint, or if the injectors have previously been cleaned and the vehicle
has again experienced sticking poppet nozzles, refer to Service Bulletin
00-06-04-003B and replace the SCPI fuel assembly with the MFI fuel assembly.
Please note that the service bulletin term for SCPI is Central Sequential
Fuel Injection (CSFI), but is referring to the same fuel system assembly.

Claim Information
For vehicles repaired under this special policy, submit a claim with the
information indicated below.

     Repair Performed
    Part Count
    Part No.
    Parts Allow
    CC-FC
    Labor Op
    Labor Hours

     System Check-No SCPI Repair Needed
    NA
    NA
    NA
    MK-95
    T5532
    0.0-0.3 hr

     Clean Fuel Injectors per Service Bulletin 00-06-04-003B:
    --
    --
    *
    MK-95
    T5540
    --

     S/T Truck
    --
    --
    --
    --
    --
    1.3 hrs

     M/L Truck, P Truck, W4 Truck
    --
    --
    --
    --
    --
    1.0 hr

     C/K Truck
    --
    --
    --
    --
    --
    1.3 hrs

     G Van
    --
    --
    --
    --
    --
    1.5 hr

     Replace Fuel Tank Fill Pipe Asm.
    1
    --
    *
    MK-95
    T5557

     1997-99 M/L Van

    0.8**

     1999 and some 2000 C/K Truck

    Use published labor operation time

     Replace SCPI fuel system with a new MFI fuel system per Service
Bulletin 00-06-04-003B
    --

    *
    MK-95
    T5576
    1.4 hrs

     M/L Van only

    add 0.2 hr

     * -- The "Parts Allowance" should be the sum total of the current
GMSPO Dealer Net price plus applicable Mark-Up for SCPI/CSFI parts, fuel
tank filler hose and gasket needed to complete the repair.

     ** -- This labor time is a change to the current Labor Time Guide. The
next update of the Labor Time Guide will include this change.

Customer Reimbursement
Customer requests for reimbursement are for any previously paid repairs to,
or replacement of, the Sequential Central Port Fuel Injection (SCPI) system.
Repairs must have occurred within 10 years of the date the vehicle was
originally placed in service, or 200,000 miles, whichever occurs first. The
requests are to be submitted within two (2) years of the date on which the
repair was paid or within two (2) years of the date of this Special Policy
Bulletin, whichever is greater.

When a customer requests reimbursement, they must provide the following:

 a.. Proof of ownership at the time of the repair
 b.. Original paid receipt confirming the amount of the unreimbursed repair
expense(s) (including Service Contract deductible), a description of the
repair, the date repaired, and the person or entity performing the repair
Customers from the State of California must submit requests for
reimbursement directly to (divisions) per instructions in the owner letter.

If the work was done by someone other than a GM dealership, the amount of
reimbursement will generally be limited to the amount that the repair would
have cost GM to have it completed by a GM dealership.

April, 2003
Dear General Motors Customer:

As the owner of a 1996, 1997, 1998, 1999, 2000, 2001, 2002 model year S/T,
M/L, C/K, G, P, W4/NPR truck or 2003 model year NPR truck that is registered
California, equipped with a 4.3L V6, 5.0L V8 or 5.7L V8 engine, and
California emissions, your satisfaction with our product is very important
to us. Your vehicle was provided with a new vehicle warranty, which covers
certain parts of your vehicle for a specific period. These warranties are of
considerable value to you if you should experience problems with your
vehicle.

This letter is intended to make you aware that some owners of 1996, 1997,
1998, 1999, 2000, 2001, 2002 model year S/T, M/L, C/K, G, P, W4/NPR trucks
and 2003 model year NPR trucks that are registered in California, equipped
with 4.3L V6, 5.0L V8 or 5.7L V8 engine, and California emissions, may
experience a Service Engine Soon light, misfire, rough idle or hard start
due to a deposit build up on the Sequential Central Port injector (SCPI)
poppet valve(s). The deposit build up may cause injector poppets to stick
closed. Certain fuels have been found to interact with the SCPI system to
cause the deposits.

This is not a recall. Do not take your vehicle to your General Motors dealer
as a result of this letter unless you believe that your vehicle has the
condition as described above.

What We Have Done
To address the above-mentioned condition, General Motors is providing
special warranty coverage to owners of applicable vehicles registered in
California. If the SCPI system failure condition occurs on your 1996, 1997,
1998, 1999, 2000, 2001, 2002 S/T, M/L, C/K, G, P, W4/NPR truck or 2003 model
year NPR trucks within 10 years of the date your vehicle was originally
placed in service or 200,000 miles, whichever occurs first, the condition
will be repaired for you at no charge . Other conditions that may cause
similar or different driveability complaints, or cause a Malfunction
Indicator Light illumination, that are not a result of SCPI system failure
are NOT covered by this special policy. However, you will not be charged for
performing a system check when determining that the SCPI system is not the
cause. Any repairs made outside the normal warranty coverage due to other
conditions would be your responsibility, if you elect to have your dealer
provide the service.

What You Should Do
Repairs and adjustment qualifying under this special coverage must be
performed by a <Division> dealer. You may want to call the service
department at the dealer to find out how long they will need to have your
vehicle so that you may schedule the appointment at a time that is
convenient for you. This will also allow your dealer to order parts if they
are not already in stock. Keep this letter with your other important
glovebox literature for future reference.

Reimbursement
If you have already paid for some or all of the cost to have the SCPI fuel
system repaired or replaced, and you have not received reimbursement under a
Vehicle Service Contract, and the in-service time and mileage was less than
10 years and 200,000 miles, you should write to your (divisional specific
address) to seek reimbursement. Please provide your original paid receipts
or invoices verifying the repair, the amount charged, proof of payment, the
date of payment of those charges and proof of ownership of the vehicle at
the time of the repair. This information must be provided within two (2)
years of the date on which you paid for the repair or within two (2) years
of the date of this Special Policy Bulletin, whichever is greater.

If the work was done by someone other than a GM dealership, the amount of
reimbursement will generally be limited to the amount that the repair would
have cost GM to have it completed by a GM dealership.

If you have any questions or need any assistance, just contact your dealer
or the appropriate Customer Assistance Center at the number listed below:

     Division
    Number
    Deaf, Hearing Impaired, or Speech Impaired*

     Cadillac
    1-800-458-8006
    1-800-833-2622

     Chevrolet
    1-800-222-1020
    1-800-833-2438

     GMC
    1-800-462-8782
    1-800-462-8583

     Oldsmobile
    1-800-442-6537
    1-800-833-6537

     Isuzu Medium Duty
    1-800-862-4389

     * Utilizes Telecommunication Devices for the Deaf/Text Telephones
(TDD/TTY)

We are sorry for any inconvenience you may experience; however we have taken
this action in the interest of your continued satisfaction with our
products.
Scott M - 10 Jul 2004 20:03 GMT
> Hope someone out there can tell me something about this situation - I'm
> getting no help from GM.  Sorry for the long post, but the details may be
[quoted text clipped - 40 lines]
>
> Thanks a lot

I think you should take a good look at the pick-up coil and module......If
your problem is intermitant that is likely...
One-Shot Scot - 11 Jul 2004 18:26 GMT
<<Here's the story. I've got a '96 1500K, 5 speed, 4.3l V6. For a few
years now, it'll run rough at mid rpms (1500-2500), missing badly. At
one point, I'd just replace dist. cap and rotor, and that would seem to
help for a while. For the past 6 months, it's been worse, also causing
rough idle. The missing at mid rpms almost never goes away - sometimes
it would before, after the engine was warm. In the past few thousand
miles, I've replaced cap, rotor, coil, wires and plugs. Did the TSB on
the coil wire. Nada. Still misses, SES light is on and codes say "random
misfires", and do not single out any cylinders. BTW, engine purrs under
heavy acceleration, never misses. Generally also smooth at idle.>>

I'm sorry that I am unable to offer you any information that will assist
you in getting your Vortec running well. My only advice is for you to
unload your 4.3 as soon as possible. However, I can sympathize with your
frustration in dealing with this poorly-designed GM engine. While there
are people who praise the 4.3 as being one of the best engines ever
made, I can testify that the 14 years, through which I suffered with
three different 4.3 engines (all in the same truck!), were the worst
years of my driving experience.

See my manifesto posted above for more details:

Vortec 4.3L V-6 -- Opinions Wanted.
\ - 12 Jul 2004 04:06 GMT
> <<Here's the story. I've got a '96 1500K, 5 speed, 4.3l V6. For a few
> years now, it'll run rough at mid rpms (1500-2500), missing badly. At
[quoted text clipped - 19 lines]
>
> Vortec 4.3L V-6 -- Opinions Wanted.

I think it was operator error in your case bud.

Doc
richard6121@excite.calm - 12 Jul 2004 22:56 GMT
>I called GM and got a major run-around form the customer service rep, who
>insisted there was no such recall, or "policy" as GM calls it.  Then she
[quoted text clipped - 6 lines]
>convinced that GM is aware of the problem, but is doing everything
>possible to keep a very tight lid on it.

Looks like this one is for CA only as well.

------

Campaign - SCPI Warranty Extension

File In Section: 06-Engine Emissions

Bulletin No.: 99066F

Date: March, 2003

SPECIAL POLICY

SUBJECT:
99066F - SPECIAL POLICY ADJUSTMENT - SEQUENTIAL CENTRAL PORT
FUEL INJECTION (SCPI) FAILURES IN CALIFORNIA ONLY (YF5
EMISSION EQUIPPED)

MODELS:
CERTAIN 1996, 1997, 1998, 1999, 2000, 2001, 2002 S/T, M/L, C/K, G,
P, W4/NPR TRUCKS AND 2003 NPR TRUCKS EQUIPPED WITH 4.3L
(RPO L35 - VIN CODE W OR RPO LF6 - VIN CODE X), 5.0L (RPO L30
- VIN CODE M) OR 5.7L (RPO L31 - VIN CODE R) ENGINE AND
CALIFORNIA EMISSION EQUIPPED (RPO YF5)

This bulletin is being revised to add the 2002 and 2003 model years to the
SCPI Special Policy on certain S/T, M/L, C/K, G, P and W4/NPR truck
models. Please discard Special Policy Bulletin Number 99066E, dated
February, 2003.

CONDITION

Some customers of 1996, 1997, 1998, 1999, 2000, 2001, 2002 model year S/T,
M/L, C/K, G, P, W4/NPR trucks and 2003 NPR trucks, that are registered in
California, equipped with 4.3L (RPO L35 and VIN Code W, or RPO LF6 and VIN
Code X), 5.0L (RPO L30 and VIN Code M) or 5.7L (RPO L31 and VIN Code R)
engine, and California emissions (RPO YF5), may experience a "Service
Engine Soon" light, misfire, rough idle or hard start due to a deposit
build-up on the Sequential Central Port Fuel Injector (SCPI) poppet
valve(s). The deposit build-up may cause injector poppets to stick closed.
Certain fuels have been found to interact with the SCPI system to cause
the deposits.

SPECIAL POLICY ADJUSTMENT

This special policy covers the SCPI failure condition described above for
a period of ten (10) years or 200,000 miles, whichever occurs first, from
the date the vehicle was originally placed in service, regardless of
ownership.

The repairs will be made at no charge to the owner. This special policy
applies ONLY to repairs requiring SCPI system servicing, injector cleaning
and/or MFI assembly replacement of the SCPI system. The customer should
not be charged for performing a system check when it is determined that
the SCPI system is not the cause of a customer complaint (labor operation
T5532 is provided to submit claims for such system checks). Any additional
necessary diagnosis and repairs that are not related to the SCPI condition
are not covered by this special policy. The customer should be informed
that any further service that is not covered by new vehicle warranty will
not be covered by this policy.

VEHICLES INVOLVED

Involved are certain 1996,1997,1998,1999, 2000, 2001, 2002 S/T, M/L, C/K,
G, P, W4/NPR and 2003 NPR model vehicles, registered in California,
equipped with 4.3L (RPO L35 - VIN Code W, or RPO LF6 - VIN Code X), 5.0L
(RPO L30 - VIN Code M) or 5.7L (RPO L31 - VIN Code R) engine; and
California emissions (RPO YF5). This Special Policy covers all vehicles
within these model years, with these engine and emissions RPO's.

Parts required to complete this special policy are to be obtained from
General Motors Service Parts Operations (GMSPO). Please refer to your
"involved vehicles listing" prior to ordering parts. Normal orders should
be placed on a DRO Daily Replenishment Order. In an emergency, parts
should be ordered on a CSO = Customer Special Order.

IMPORTANT :Isuzu Parts Ordering: In order to comply with the 10-digit
Isuzu part numbering system, Isuzu dealers must add an "8" to the
beginning and a "0" to the end of the listed 8-digit part numbers when
ordering parts through AIPDN.

Customers will be notified of this special policy on their vehicles by
General Motors (see copy of typical customer letter included with this
bulletin - actual divisional letter may vary slightly).

SERVICE PROCEDURE

System Check: Use strategy-based diagnoses listed in the front of the
Driveability and Emissionssection of the service manual. If the SCPI
system is operating properly, inform the customer that the vehicle does
not have the condition listed in the owner letter. If poor driveability
conditions persist, inform the customer that any further diagnosis and
repairs will be at their expense if the vehicle is outside the parameters
of the new vehicle warranty.

SCPI Injector Cleaning Procedure: If diagnosis leads to sticking poppet
nozzles, use the service procedure from Service Bulletin 00-06-04-003B to
clean the SCPI poppet nozzles. Please note that the service bulletin term
for SCPI is Central Sequential Fuel Injection (CSFI), but is referring to
the same fuel system assembly. If the poppet nozzles have previously been
cleaned and the sticking condition has reoccurred, refer to the correction
paragraph below.

SCPI Fuel Tank Fill Pipe Assembly for 1997-99 M/L Van and 1999 - some 2000
C/K Truck: with 4.3L, 5.0L, 5.7L engines and built prior to listed
VIN/Production dates on Service Bulletin 00-06-04-018: If diagnosis leads
to sticking poppet nozzles on these models, use the service procedure from
Service Bulletin 00-06-04-018 to replace the fuel tank fill pipe assembly,
if this procedure has not been performed previously. Previous service
procedure can be verified by checking GMVIS for Labor Operation L1065 on
"M/L" trucks with replacement part number 15050573; or Labor Operation
L1065 on "C/K" trucks with replacement part numbers 15747585 or 15747588.

Correction: If, after cleaning the SCPI poppet nozzles, the normal service
manual diagnosis still indicates that the SCPI is the cause of the
customer complaint, or if the injectors have previously been cleaned and
the vehicle has again experienced sticking poppet nozzles, refer to
Service Bulletin 00-06-04-003B and replace the SCPI fuel assembly with the
MFI fuel assembly. Please note that the service bulletin term for SCPI is
Central Sequential Fuel Injection (CSFI), but is referring to the same
fuel system assembly.

For vehicles repaired under this special policy, submit a claim with the
information indicated.

CUSTOMER REIMBURSEMENT

Customer requests for reimbursement are for any previously paid repairs
to, or replacement of, the Sequential Central Port Fuel Injection (SCPI)
system. Repairs must have occurred within 10 years of the date the vehicle
was originally placed in service, or 200,000 miles, whichever occurs
first. The requests are to be submitted within two (2) years of the date
on which the repair was paid or within two (2) years of the date of this
Special Policy Bulletin, whichever is greater.

When a customer requests reimbursement, they must provide the following:

- Proof of ownership at time of repair.

- Original paid receipt confirming the amount of unreimbursed repair
expense(s) (including Service Contract deductibles), a description of the
repair, and the person or entity performing the repair.

Customers from the State of California, must submit requests for
reimbursement directly to (Divisions) per instructions in the owner
letter.

If the work was done by someone other than a GM dealership, the amount of
reimbursement will be limited to the amount that the repair would have
cost GM to have it completed by a GM dealership.
SpaseKase - 17 Jul 2004 05:44 GMT
There's also one out for the '02 Duramax...they extended the engine warranty
from 100k miles to 200k.  Something about fuel rails...maybe it was a bad
year for GM's fuel department?

> >I called GM and got a major run-around form the customer service rep, who
> >insisted there was no such recall, or "policy" as GM calls it.  Then she
[quoted text clipped - 158 lines]
> reimbursement will be limited to the amount that the repair would have
> cost GM to have it completed by a GM dealership.
Space Cowboy - 17 Jul 2004 16:47 GMT
I just had this work done on my 99 Astro 4.3L with 46k NON California
emissions vehicle.  The problem the CSFI is firing incorrectly due to
sticky poppet valve ball(s).  The Service Bulletin first recommends a
special procedure and equipment to clean injectors,throttle body, and
restore condition of poppet valves 'as new'.  I had this done last Oct
and back to misfires recently with only 3k miles additional.  In my
case most of the time the vehicle ran smoothly but occasional hard
start, rough idle, and rough acceleration.  They just replaced the
CSFI with MFI per the second recommendation of the Bulletin.  I did
get a dealer credit for the first procedure which failed but the cost
still $850 for new injection system and GM lifetime warranty.  If you
live in California you're probably covered because their emissions
requirements essentially cover the useful life of the vehicle.
Otherwise it is the 1995 federal standard of only 2yr/24k or GM
3yr/36k bumper to bumper.  My Service Bulletin reads slightly
different so I'll just type some of the heading:

Document ID# 1234172
1999 Chevrolet/Geo Astro - 4WD
Rough idle after start, and/or a service engine soon (ses) light
(unstick and clean central sequential fuel injection (csfi) poppet
valves or convert to mfi) #00-06-04-003B (Jan 30, 2003)
1995-2002 Chevrolet and GMC S/T Models
1996-2002 Chevrolet and GMC C/K, M/L,G,P Models
1996-2001 Oldsmobile Bravada
1999-2000 Cadillac Escalade
with 4.3L,5.0L or 5.7L Engine(VINs W,X,M,R -- RPOs L35,LF6,L30,L31)
Except 2002 VIN X - RPO LU3 Models

Jim

> >I called GM and got a major run-around form the customer service rep, who
> >insisted there was no such recall, or "policy" as GM calls it.  Then she
[quoted text clipped - 158 lines]
> reimbursement will be limited to the amount that the repair would have
> cost GM to have it completed by a GM dealership.
Mic - 02 Aug 2004 16:30 GMT
Roger,
I have had this IDENTICAL problem!
Did you ever solve the problem?

> Hope someone out there can tell me something about this situation - I'm
> getting no help from GM.  Sorry for the long post, but the details may be
[quoted text clipped - 40 lines]
>
> Thanks a lot
 
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