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Car Forum / Chevrolet / Chevrolet Trucks / August 2004

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'03 Silverado Lemon

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vb - 24 Aug 2004 23:03 GMT
Once again, my Silverado is in the shop: engine light on again. This time a
vapour leak in the gas tank, a second visit for that problem. I had it in
twice for a twice non working air conditioner, twice for faulty gas guage
(ran out of gas 3 times with over 1/4 showing on the guage) (they just added
a cleaner, had to pay for the second treatment) and a faulty convertor (two
visits to get this problem corrected.). Only 20  months old, 52,000 km.
I am disgusted with the piece of crap.
William R. Walsh - 24 Aug 2004 23:25 GMT
Hi!

So, when are you going to try and get it replaced under any applicable lemon
laws?

I'd have taken the thing back by now and demanded that things be made right
somehow...

William The Guesser -- noticed his radio was playing too softly today in the
'03 S-10...and that all the connections were good...so he took a guess,
whacked the offending speaker grille and brilliant sound popped out!
Richard B - 25 Aug 2004 01:58 GMT
> Hi!
>
[quoted text clipped - 7 lines]
> '03 S-10...and that all the connections were good...so he took a guess,
> whacked the offending speaker grille and brilliant sound popped out!

I love how people make this sound so easy.  Most people don't have the
time, energy, or inclination to do this.  I'm busy enough during any
given day that I don't have time to spend hours on hold with
gm/chrysler/ford, or write letters to whoever or paint a big lemon on
the vehicle and park it in front of a dealer, etc.  I just vote with my
dollars and won't buy from the same manufactor again.  Better yet, they
should just build better vehicles.
William R. Walsh - 25 Aug 2004 02:48 GMT
Hi!

> I love how people make this sound so easy.  Most people don't have the
> time, energy, or inclination to do this.  I'm busy enough during any
[quoted text clipped - 3 lines]
> dollars and won't buy from the same manufactor again.  Better yet, they
> should just build better vehicles.

Okaaaayyy....I stand, corrected.

> So, when are you going to try and get it replaced under any applicable lemon
> laws?

> I'd have taken the thing back by now and demanded that things be made right
> somehow...*

*DISCLAIMER: Getting a vehicle serviced under warranty for a recurring fault
may be difficult and consume a lot of your time before the problem is
resolved. Getting a vehicle replaced under lemon laws or similar statutes
will also take a lot of effort, persistence, and time. You may spend large
amounts of time without the service of your vehicle during the time when you
are trying to get it repaired or replaced. You may also have to spend lots
of your time writing, calling or otherwise contacting your vehicle's
manufacturer before action is taken. You may even have to take them to
court. The whole process of getting customer satisfaction is not easy and
should not be misconstrued as such.

There -- that should be complete! :-)

Now--I firmly believe that an individual should stand up for their consumer
rights, and I'm keenly aware that it is not easy, but I also know that it
can be rewarding when the situation is finally made right. Whenever I have a
problem with a product or service, I do go to the trouble to make my
complaints known...really never to extremes, but I do try all reasonable
channels with a business. If I don't get a resolution then I'm honest with
others who want to do business with that company and I take my own business
elsewhere.

William The Semi-Smartacre, Guesser And Very Busy Person (!)
Bruce Christian - 25 Aug 2004 03:02 GMT
Several problems are out there.  GM/Lemmon Law (they will use the lemon law
in your state) will prorate the truck, the great rebates that they are
offering to purchase a new one will reduce your trade in, and you will not
get much for your Lemon.
I have had tons of problems with my 2003 HD and have 24,000 miles on it.  I
went round and round with GM, and got no where, except they bought me a
100,000 mile bumper to bumper warranty.  My wife even works for GM and it
did not help.  I talked to a lawyer, area service rep, and three Chevy
dealers, and nothing.  At the end of it all I had three options:
1.Repurchase---Gm would prorate my truck according to lemon law, I could not
use any rebates, incentives, discounts, or interest rates and I would still
owe $13K to GM for my truck
2. Replacement--GM would not even think of this.
3. Trade in--see first paragraph above.

BTW I had my truck just over a year.  I like the style of truck, but I want
this one gone out of my garage.

Good Luck,
Bruce
> > Hi!
> >
[quoted text clipped - 15 lines]
> dollars and won't buy from the same manufactor again.  Better yet, they
> should just build better vehicles.
vb - 25 Aug 2004 03:00 GMT
> Hi!
>
[quoted text clipped - 7 lines]
> '03 S-10...and that all the connections were good...so he took a guess,
> whacked the offending speaker grille and brilliant sound popped out!

I'm in the process of searching out info on the lemon law applicable in my
area. Anyone have any info on this?

V.B.
Jody - 25 Aug 2004 02:42 GMT
Sounds like you need a better service dept

> Once again, my Silverado is in the shop: engine light on again. This time a
> vapour leak in the gas tank, a second visit for that problem. I had it in
[quoted text clipped - 3 lines]
> visits to get this problem corrected.). Only 20  months old, 52,000 km.
> I am disgusted with the piece of crap.
vb - 25 Aug 2004 03:01 GMT
> Sounds like you need a better service dept

This is something I will be addressing....

V.B.

> > Once again, my Silverado is in the shop: engine light on again. This time
> a
[quoted text clipped - 6 lines]
> > visits to get this problem corrected.). Only 20  months old, 52,000 km.
> > I am disgusted with the piece of crap.
Battleax - 25 Aug 2004 04:11 GMT
> Sounds like you need a better service dept

That's my impression as well. Once these minor problems get sorted you may
get years of trouble free service from the truck

> > Once again, my Silverado is in the shop: engine light on again. This time
> a
[quoted text clipped - 6 lines]
> > visits to get this problem corrected.). Only 20  months old, 52,000 km.
> > I am disgusted with the piece of crap.
Scott M - 25 Aug 2004 20:29 GMT
sounds like the dealer's service dept is the real problem...taking it in for
the same problems over and over.....

> Once again, my Silverado is in the shop: engine light on again. This time a
> vapour leak in the gas tank, a second visit for that problem. I had it in
[quoted text clipped - 3 lines]
> visits to get this problem corrected.). Only 20  months old, 52,000 km.
> I am disgusted with the piece of crap.
vb - 25 Aug 2004 23:09 GMT
Yeah but I've still had 4 separate problems:
Fuel gauge not working properly
AC not working
Cataletic Converter not functioning correctly
Vapour leak (Valve emission canister vent solenoid)

True, the vehicle was in twice for each of two different problems. Not
corrected the first time? That I don't know.

V.B.

> sounds like the dealer's service dept is the real problem...taking it in for
> the same problems over and over.....
[quoted text clipped - 14 lines]
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.742 / Virus Database: 495 - Release Date: 8/19/2004
William Falconer - 26 Aug 2004 13:01 GMT
Its interesting how the more complicated the electronics in these new trucks
becomes the more incompitent the mechanics seem to become. I like to work on
my own truck but as I am now looking for a new one it scares me to look
under the hood and see all that new solid state ignition electronics. It is
almost to the point where you have to rely on the dealer now and as so often
stated in this newsgroup. The service sucks. So for the time being I am
going to stay with the older technologe that I can repair and that way I
have some control over reliability. Good luck with your truck and better yet
good luck trying to get a straight answer out of them if they do ever find
the problem, you can be sure that by the time they are done it won't be an
easy answer or a reasonably priced fix.

Bill
> Yeah but I've still had 4 separate problems:
> Fuel gauge not working properly
[quoted text clipped - 29 lines]
> > Checked by AVG anti-virus system (http://www.grisoft.com).
> > Version: 6.0.742 / Virus Database: 495 - Release Date: 8/19/2004
vb - 26 Aug 2004 23:35 GMT
I am just worried about what will happen when this stupid light comes on
after the warranty has expired. This track record is not very good!

V.B.

> Its interesting how the more complicated the electronics in these new trucks
> becomes the more incompitent the mechanics seem to become. I like to work on
[quoted text clipped - 43 lines]
> > > Checked by AVG anti-virus system (http://www.grisoft.com).
> > > Version: 6.0.742 / Virus Database: 495 - Release Date: 8/19/2004
 
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