Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
HomeAnnouncements
Discussion Groups
By Brand
BMWChevroletDodgeFordGMHondaLexusMercedes-BenzNissanPeugeotToyotaVolkswagenOther Brands
By Topic
4x4 CarsRVsDrivingMaintenance & RepairCar AudioCollectible Cars
Country Specific
Australian ForumsUK Forums
ArticlesAuto InsuranceBuyingCars & TechnologyMaintenanceMiscellaneousSafety
DMV Resources
Related Topics
MotorcyclesBoatsMore Topics ...

Car Forum / Chevrolet / Chevrolet Trucks / September 2004

Tip: Looking for answers? Try searching our database.

2004 Silverado Rack & Pinion Failed After 6500 Miles.

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
One-Shot Scot - 10 Sep 2004 14:33 GMT
Two days ago, I checked the power steering fluid on my 2004 Silverado
C1500 and found that it was 8 ounces below the full line. I crawled
under the truck and found that the rack and pinion steering assembly was
leaking fluid.

Yesterday, the dealer confirmed that the rack and pinion steering
assembly was leaking and would need to be replaced under warranty. The
dealer ordered the new part and told me that I could continue to drive
the truck until the part comes in next week, as long as I check the
power steering fluid on a daily basis. This is by far a better solution
than my having to get a rental car. The dealer assured me that the power
steering fluid level did not get low enough to damage the power steering
pump.

The repair order reads:

   Customer states vehicle is leaking P/S fluid. Possibly coming from
   rack. Check.

   Cause: P/S pinion rack "leaking"
   WOP P/S pinion rack (ordered 09/09/04)

Nobody at the dealership seemed surprised that the rack and pinion
steering assembly failed with so few miles on it. I have since talked to
two other C1500 owners who had prematurely failed "racks"; one failed at
12,000 miles and the other at around 20,000 miles.

Is the C-1500 rack and pinion steering assembly a poorly-designed part
that will continue to give me trouble for the life of the truck?

If the pinion rack were to fail out of warranty, what would be the
approximate cost of having the unit replaced and the wheels aligned?
Jay - 11 Sep 2004 06:36 GMT
I don't know if I would have put you back into your truck and not given you
a rental as losing power steering can be a saftey issue and therefore I'd be
liable. That being beside the point, I have maybe changed 2 racks on
Silverados since 98 when they first came out for leaking seals out of the
hundreds I've serviced for any reason. Remember the seals failed in your
steering gear, not the gear itself. What were the failures on the 2 other
cases you mentioned, seal leaks or hard part failures? Its not unheard of to
have a rack leak at that low of mileage, as long as the replacment doesn't
leak, I'd doubt you'll have anymore trouble with it, its not a widespread
problem, at least not at my shop. I've seen 100,000 mile+ trucks that still
have origional steering parts and still going strong. Its possible that
there are a some defective units out of hundreds of thousands produced. I
think your going to be ok after its replaced.
Jay

> Two days ago, I checked the power steering fluid on my 2004 Silverado
> C1500 and found that it was 8 ounces below the full line. I crawled
[quoted text clipped - 28 lines]
> If the pinion rack were to fail out of warranty, what would be the
> approximate cost of having the unit replaced and the wheels aligned?
One-Shot Scot - 11 Sep 2004 14:26 GMT
> Two days ago, I checked the power steering fluid on my 2004 Silverado
> C1500 and found that it was 8 ounces below the full line. I crawled
[quoted text clipped - 28 lines]
> If the pinion rack were to fail out of warranty, what would be the
> approximate cost of having the unit replaced and the wheels aligned?

<<I don't know if I would have put you back into your truck and not
given you a rental as losing power steering can be a saftey issue and
therefore I'd be liable. That being beside the point, I have maybe
changed 2 racks on Silverados since 98 when they first came out for
leaking seals out of the hundreds I've serviced for any reason. Remember
the seals failed in your steering gear, not the gear itself. What were
the failures on the 2 other cases you mentioned, seal leaks or hard part
failures? Its not unheard of to have a rack leak at that low of mileage,
as long as the replacment doesn't leak, I'd doubt you'll have anymore
trouble with it, its not a widespread problem, at least not at my shop.
I've seen 100,000 mile+ trucks that still have origional steering parts
and still going strong. Its possible that there are a some defective
units out of hundreds of thousands produced. I think your going to be ok
after its replaced. Jay>>

This leak was not present when the oil was changed 1200 miles ago -- I
know, because I checked the fluid levels myself and they were also
checked and noted on the repair order when the oil was changed. (The
reason that I no longer change my own oil is because I want irrefutable
documentation in case there is a problem with the engine.)

The safety issue that you mentioned is a valid point and I don't think
that the dealership would have returned the truck to just anybody.
However, last weekend, the truck went on an extended Labor Day tour of
the Northern California coast. If the power steering had failed on one
of those hairpin turns, I could have easily gone over a cliff and ended
up in the Pacific Ocean.

On the other hand, I was the one who originally discovered the leak,
added the necessary fluid, diagnosed the problem and returned the
vehicle to the dealership for service. Fortunately, the rack was
overnighted from Reno and arrived at the dealership on Friday. The truck
isn't going anywhere this weekend and on Monday morning, the new rack
will be installed and the truck should be back on the road by noon. In
the meantime, I have been checking the fluid level every morning before
leaving the house.

As far as the reason for the failure of the two other trucks is
concerned, I know that the one with 12,000 miles had a leak. I will find
out what went wrong with the other one.

Do you know the approximate cost of having the rack replaced at a
dealership? I think that the dealership can bill 4 hours labor and of
course, the retail price of the part.
 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2008 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.