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Car Forum / Chevrolet / Chevrolet Trucks / February 2008

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speedometer answers

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racerdude - 12 Feb 2008 01:46 GMT
i have an 05 silverado and the speedometer reads in the gear selecter area
when i started it and stayed there. any answers?

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Augustus - 12 Feb 2008 02:48 GMT
>i have an 05 silverado and the speedometer reads in the gear selecter area
> when i started it and stayed there. any answers?

What???
racerdude - 12 Feb 2008 14:01 GMT
the needle is pointing about five oclock. it seems to be stuck there.

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Augustus - 13 Feb 2008 05:36 GMT
> the needle is pointing about five oclock. it seems to be stuck there.

Sounds like the typical bad cluster issues that is common to tons of the
'03-'05 GMC full size ight truck/SUV line.It's a dealer warranty issue up to
7 years /110,000Kms. I've had the cluster on my '04 Avalanche replaced free
at 70,000 Km. I've got a letter from GM about the issue with the warranty
details. Take it to the dealer.
Matt - 13 Feb 2008 13:19 GMT
>i have an 05 silverado and the speedometer reads in the gear selecter area
> when i started it and stayed there. any answers?
>
> --
I just had the exact same problem with the speedo in my '03 GMC.  It
happened on a cold morning, temps were around -10F.  On my commute to work I
noticed that the speedo would only go UP as I increased in speed, but when I
would slow down, the speedo did not retreat, it stayed where it was.  Each
time I would speed up, the speedo would keep going up but never retreated.
By the time I made my commute to work that morning, my speedo was pointing
about 7 O-clock.

It stayed that way till the temps warmed up the next day.  Then I noticed
that when I would start my truck, the speedo needle would actually jump back
about 5 mph each time.  So I then proceeded to start and turn off my truck
about 20 times, each time the needle would go back about 5 mph.  Like I
said, it took about 20 times starting my truck then shutting it off, then
starting it, then shutting it off, rinse, repeat.... until I got the speedo
back to 0 mph.  Since then it has been fine, although we haven't seen those
low temps again either.  I think the cold made something stick, but seemed
to fix itself after it warmed up a bit.

Look at your speedo when you start your truck to see if the needle will
retreat when you start it.  If so, you can just do what I did to get the
speedo back to 0.

If it happens again, I'll be taking it in to the dealer.

Matt
Kevin - 14 Feb 2008 00:27 GMT
Why would you wait around for it to happen again? It's defective! Take it in
and have them change it.

I test drove an '04 Tahoe earlier this winter from a Chevy dealer and it had
the bad cluster problem. They "would look into it if I decided to buy it"
was the sale guy's answer!!!! Uhhh, no thank you. That is roughly a $500
replacement bill, if they claimed to have it fixed and there was no extra
warranty left..... This was before GMC came out w/ their lame 7 years or
limited mileage! What in the world mileage should have to do with an
electronic component failing in the dash is beyond me anyway! It's just a
way to scam the public out of their money instead of sucking up the repair
cost. My brother is on his third cluster in an '03 2500HD and he's fighting
the mileage limit on the first swap. Chevy sucked up the second swap since
it failed only a few months after being installed!!!

Any how many people are willing to buy a Chevy via eBay's Chevy's used
dealer certified program! Oh yeah, that Tahoe I test drove, it WAS
"Certified" . . . . "Certified broke!"

>>i have an 05 silverado and the speedometer reads in the gear selecter area
>> when i started it and stayed there. any answers?
[quoted text clipped - 25 lines]
>
> Matt
Augustus - 14 Feb 2008 02:28 GMT
> Why would you wait around for it to happen again? It's defective! Take it
> in and have them change it.
[quoted text clipped - 4 lines]
> $500 replacement bill, if they claimed to have it fixed and there was no
> extra warranty left.....

My '04 Avalanche had its replaced twice actually...the first replacement was
a remanufactured unit ( as I found out) that all the gauges worked fine on,
but the about 1/3 of the blue led's in the DIC were dimmer than the others.
I lived with it for a week but looking at it very day pissed me off, so back
to the dealer it went ("this one sticks too") and they stuck a new unit in.
It took literally 20 min to pull the mileage info, remove and replace the
dash and  cluster then reprogram the mileage back in to the new one. I
watched while they did it in the service bay.
Eugene - 14 Feb 2008 11:21 GMT
> My '04 Avalanche had its replaced twice actually...the first replacement
> was a remanufactured unit ( as I found out) that all the gauges worked
> fine on, but the about 1/3 of the blue led's in the DIC were dimmer than
> the others. I lived with it for a week but looking at it very day pissed

Those are not led's, its a vfd.
My tach clicks when cold so I need to try and find a cluefull dealer, did
you have to leave yours overnight the first time?
Augustus - 15 Feb 2008 02:46 GMT
>> My '04 Avalanche had its replaced twice actually...the first replacement
>> was a remanufactured unit ( as I found out) that all the gauges worked
[quoted text clipped - 4 lines]
> My tach clicks when cold so I need to try and find a cluefull dealer, did
> you have to leave yours overnight the first time?

No, I just dropped it off the same morning.
Matt - 14 Feb 2008 12:43 GMT
> Why would you wait around for it to happen again? It's defective! Take it
> in and have them change it.

I called the dealer about this and they said GM will only replace the
cluster free under warranty if you have less than 70K miles on the vehicle,
unfortunately, mine is close to 80K now.  :>(   They said it will cost
around $600 to fix it out of warranty.

I do beleive this will be the last GM product I ever buy, and thats coming
from somebody who has never owned anything else ever.  My wife's last Saturn
vehicle was falling apart at 60K, I've had numerous issues with my last 3 GM
trucks, an '97, '00, and now my '03.

It's no wonder why this company just posted the single largest loss by an
automaker in history.

not a happy GM owner.
Augustus - 14 Feb 2008 15:19 GMT
> I called the dealer about this and they said GM will only replace the
> cluster free under warranty if you have less than 70K miles on the
> vehicle, unfortunately, mine is close to 80K now.  :>(   They said it will
> cost around $600 to fix it out of warranty.

Doesn't sound right to me. Call the area service rep for GM. Ask for the
number at the dealer. It is warrantied up to 7 years 110,000Km and I have an
original letter from GM to prove it.
Kevin - 16 Feb 2008 00:49 GMT
Over $500 is definitely the going cost to have a "new" cluster slapped in it
and then you pray! Just talked w/ my brother a little while ago and he said
so far the second replacement is working OK. At least Chevy got stuck
replacing the replacement! Wonder how long this replacement will last???? As
many of them that have failed, it's not a matter of "if it will fail", but
"when will it fail!" Should be a flat out recall, kind of like the
crankshaft position sensor failures on the 8.1L engines..... that problem is
actually a HUGE safety hazard, but so far they've escaped taking
responsibility for the repairs. This probably because nobody has actually
died due to their engine up and quitting while on the highway w/ a large
load in tow......

>> Why would you wait around for it to happen again? It's defective! Take it
>> in and have them change it.
[quoted text clipped - 13 lines]
>
> not a happy GM owner.
RV@nordquist.us - 16 Feb 2008 16:14 GMT
> "racerdude" <racerdud...@embarqmail.com> wrote in message
I have the identical problem with my truck (05 GMC Sierra) except its
with the tach.  The speedometer seems to work fine.   The dealer says
he can easily replace the cluster and reprogram the odometer.

I have used one of the trip meters since day 1 instead of the odometer
because I like the 1/10 mile indication.  Just personal preference.
Does anyone know if the trip meters in a replacement cluster can be
programmed as the odometer can.  I would like to keep using the trip
meter if I can.

My truck has 69700 miles.  That's just under the 70K mile warranty
limit that has been discussed in this thread.  The warranty book that
came with my truck only lists a 36K mile warranty.  Am I missing
something here?

Dave

> news:588f4243d58b1976d6000854ddecd2de@localhost.talkaboutautos.com...>i have an 05 silverado and the speedometer reads in the gear selecter area
> > when i started it and stayed there. any answers?
[quoted text clipped - 26 lines]
>
> Matt
Augustus - 18 Feb 2008 02:07 GMT
>> "racerdude" <racerdud...@embarqmail.com> wrote in message
> I have the identical problem with my truck (05 GMC Sierra) except its
[quoted text clipped - 13 lines]
>
> Dave

Take it to the dealer BEFORE the 70K hits and have it on record you have a
cluster problem. As for the trip meter function, the replacfement cluster is
100% identical to the original. I've checked all functions thoroughly on my
unit.
Augustus - 18 Feb 2008 02:24 GMT
> Take it to the dealer BEFORE the 70K hits and have it on record you have a
> cluster problem. As for the trip meter function, the replacfement cluster
> is 100% identical to the original. I've checked all functions thoroughly
> on my unit.

Link:
http://www.gminsidenews.com/forums/showthread.php?t=55544
David - 18 Feb 2008 15:58 GMT
Augustus:

Thanks for your reply.  I stopped by a local GMC dealer who
acknowledged the problem and extended warranty, but stated that 2005
GMC trucks were not covered.  I called the GMC Customer Assistance
Line and was stonewalled.  THe person I talked to claimed that some
special digits in my VIN# disqualified my truck.  I got no response as
to why.

Did you have this repair done on your truck?  Is there any info you
can give me that may resolve this issue?

Dave

>> Take it to the dealer BEFORE the 70K hits and have it on record you have a
>> cluster problem. As for the trip meter function, the replacfement cluster
[quoted text clipped - 3 lines]
>Link:
>http://www.gminsidenews.com/forums/showthread.php?t=55544
Augustus - 18 Feb 2008 16:27 GMT
> Augustus:
>
[quoted text clipped - 7 lines]
> Did you have this repair done on your truck?  Is there any info you
> can give me that may resolve this issue?

Yes, I had it done but mine was a 2004 Z71 Avalanche. My advice would be to
keep hounding GM and try to go up the ladder. When mine was replaced last
year, this extended warranty didn't exist yet. The service manager at my
dealer called the area GM service rep and went to bat for me. It was
approved at that level. GM was fully aware of the issue at this point and
was routinely replacing the cluster as a "goodwill" service.
David - 20 Feb 2008 15:06 GMT
I have been to the local GMC dealer.  I was told to call the area GM
service Rep to ask for an appeal to  have my truck covered.  My truck
is an 2005, but was purchased 09/2004.  THe dealer will provide me
with GM's Customer Service number, but not the number for the local
service rep.  If at all possible, would you be able to provide the
phone number for the local GM Service Rep?

Thanks, Dave

>> Augustus:
>>
[quoted text clipped - 14 lines]
>approved at that level. GM was fully aware of the issue at this point and
>was routinely replacing the cluster as a "goodwill" service.
Augustus - 20 Feb 2008 17:37 GMT
>I have been to the local GMC dealer.  I was told to call the area GM
> service Rep to ask for an appeal to  have my truck covered.  My truck
> is an 2005, but was purchased 09/2004.  THe dealer will provide me
> with GM's Customer Service number, but not the number for the local
> service rep.  If at all possible, would you be able to provide the
> phone number for the local GM Service Rep?

It's not that I don't want to help, but I don't think getting you the
service rep's number for the Drayton Valley-Edson-Hinton area of Alberta is
going to help you in any way. Apart from which I doubt very much my local
dealer would give it to me. Go to another dealer, explain the history to
their service manager and ask him to contact the area service rep. Only the
area rep for your locale can do this. GM dealers are usually quite
sensisitive to unsatisfied customer service complaints made to GM about lack
of support, help and service
drjohnson - 21 Feb 2008 04:24 GMT
>i have an 05 silverado and the speedometer reads in the gear selecter area
> when i started it and stayed there. any answers?
[quoted text clipped - 8 lines]
> as simple as it gets to change. Thank MM for the supplier link.
> http://cgi.ebay.com/ebaymotors/03-06-GM-Cluster-Chevy-Tahoe-Silverado-Stepper-Mo
tor_W0QQcmdZViewItemQQcategoryZ33678QQihZ012QQitemZ220202983286QQrdZ1QQsspagenam
eZWDVW
 
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