PT bumper reply from Chrysler

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TOM KAN PA - 06 Oct 2004 01:09 GMT

After discovering tape markets showing up on my 2001 PT bumper and posting it
to this group, finding out that it was common, I emailed Chrysler and got the
following reply.
Do you think I should remind them that Ford and GMC repainted truck hoods at no
charge, LONG after the warranty expired.
And the warranty didn't cover paint!

Your recent email to DaimlerChrysler Motors Corporation was received and
reviewed by the Customer Assistance Center regarding your PT Cruiser

Your concerns, particularly in view of the expense and inconvenience
involved in this issue, are understandable. However, your request for
consideration in this matter must be declined, because the vehicle in
question has exceeded the time or mileage limitations of the
manufacturer's warranty at the time the expense was incurred.

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Art - 06 Oct 2004 04:41 GMT

I would recommend making a web site with a picture of your bumper and
invitations to others to send in pictures of theirs for posting. That might
get Chrysler's attention.

> After discovering tape markets showing up on my 2001 PT bumper and posting it
> to this group, finding out that it was common, I emailed Chrysler and got the
[quoted text clipped - 11 lines]
> question has exceeded the time or mileage limitations of the
> manufacturer's warranty at the time the expense was incurred.

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Nomen Nescio - 08 Oct 2004 04:00 GMT

Bumper cosmetics is the least of your problems, Bub.

You've got a timing belt that might skip or break.
A head gasket that might leak.
An in-tank fuel pump that might quit.
A hundred wires and connections that might go bad.
A front end that will spring out of alignment.
And a Company that doesn't give a damn about you anymore.

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