> So my question is, how did the steering wheel get off? They replaced the
> bushing. Nothing else is on the receipt. Neither the Dodge dealer or the
[quoted text clipped - 5 lines]
> does it get off during alignment unless the shop is incompetent? And if it
> is, why would I let them do another alignment there?
Because toe can be corrected by adjusting one or the other or both tie
rod adjusters. A lazy tech will adjust only one to get the total toe
right so that the tires don't wear - but that will, by definition,
change the steering wheel centering. An honest and competent tech will
keep the centering right as he corrects toe (by working with both left
and right adjusters - and he will test it after it's done, and if it's
off a little, he will adjust it again until it's right (both in spec.
and centered). An honest but incompetent or an dishonest but competent
or a dishonest and incompetent tech will not get the job done, excpet by
luck. An honest and competent tech will adjust according to the
interplay between total toe and steering wheel centering. Like any job,
an otherwise competent and honest tech will also take short cuts (i.e.,
not worry about the centering) if his boss puts too much pressure on him
for throughput/productivity.
Keep in mind that even if the toe adjusters are not touched, making
adjustments in camber and caster will also throw off the effective
steering wheel centering by introducing forces into the system that tend
to pull it in one direction or the other (i.e., left or right).
This is why I insist on getting 'before' and 'after' printouts on my
alignments. That way, if things aren't 'feeling' right, I don't have to
scratch my head and wonder about which of the several things could be
causing that new symptom like you are now doing - I simply look at the
numbers and see what changed that would correct or cause whatever.
> And if it
> is, why would I let them do another alignment there?
That's something you have to decide. It's also where the printouts can
help you decide about the integrity (honesty and competency) of the
shop. Any shop that refuses to provide printouts is automatically off
my list - and you may find that to be the case. It's like a lot of
things in industry - if they know they are being audited, the deviant
behavior will be tempered. And if things are fudged, a clever auditor
can determine that too (though sometimes not immediately).
Bill Putney
(To reply by e-mail, replace the last letter of the alphabet in my
address with the letter 'x')