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Car Forum / Dodge / Dodge Trucks / March 2005

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Five Star dealer shotty work?

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lac - 28 Feb 2005 04:59 GMT
Just got back from an oil change on my Durango and noticed the dealer
forgot to put the oil filter cover back.  I had to go back and the
technician unwillingly went to the garage and brought it out.
I know it's just a stupid plastic cover but the next week I am having
both differentials serviced and my confidence is shot.  How often do
these experts forget to put the parts back?  How common is this? Do I
need a Six Star dealer? :)

Lac
Truck Hunter - 28 Feb 2005 05:28 GMT
> Just got back from an oil change on my Durango and noticed the dealer
> forgot to put the oil filter cover back.  I had to go back and the
[quoted text clipped - 5 lines]
>
> Lac

Tell them what happened last time you were there and ask them to be a little
more careful. They should.

TH
MoParMaN - 28 Feb 2005 11:26 GMT
> Just got back from an oil change on my Durango and noticed the dealer
> forgot to put the oil filter cover back.  I had to go back and the
[quoted text clipped - 5 lines]
>
> Lac

I don't have an answer, but here's what I do.  When having work done at the
dealer, I ask the service dood, if I could meet the technician working on my
truck. They never have said no.  I usually say something like, "This is my
baby, do you understand what I'm saying?" and they usually say "Sure do
mister, I'll treat her right."

I rarely have a problem with the tech's. And if I do, they know and I know
I'm gonna be naming names.

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MoParMaN---Remove Clothes To Reply!
--SCUD Coordinates 32.61204 North: 96.92993 West--

Denny - 28 Feb 2005 11:50 GMT
>> Just got back from an oil change on my Durango and noticed the dealer
>> forgot to put the oil filter cover back.  I had to go back and the
[quoted text clipped - 14 lines]
> I rarely have a problem with the tech's. And if I do, they know and I know
> I'm gonna be naming names.

And handing the tech a six-pack will assure that he will remember you for
when you come in the next time. Find a tech you like and request him every
time you come in.

Denny
Roy - 28 Feb 2005 22:07 GMT
>>> Just got back from an oil change on my Durango and noticed the dealer
>>> forgot to put the oil filter cover back.  I had to go back and the
[quoted text clipped - 18 lines]
> when you come in the next time. Find a tech you like and request him every
> time you come in.

In your case a dozen carrots should do the trick!! <VBG>

Roy
> Denny
Denny - 28 Feb 2005 22:52 GMT
>>>> Just got back from an oil change on my Durango and noticed the dealer
>>>> forgot to put the oil filter cover back.  I had to go back and the
[quoted text clipped - 20 lines]
>
> In your case a dozen carrots should do the trick!! <VBG>

smart a.s......

Denny

> Roy
>> Denny
maxpower - 28 Feb 2005 22:58 GMT
> >>>> Just got back from an oil change on my Durango and noticed the dealer
> >>>> forgot to put the oil filter cover back.  I had to go back and the
[quoted text clipped - 29 lines]
>
> No one likes a smart a.s but everyone wants to be one!!
gekco - 28 Feb 2005 23:42 GMT
>>>>>>Just got back from an oil change on my Durango and noticed the dealer
>>>>>>forgot to put the oil filter cover back.  I had to go back and the
[quoted text clipped - 36 lines]
>>>
>>No one likes a smart a.s but everyone wants to be one!!

6 star, 1 star sh.t happens, things get forgotten. This is too minor to
make a big deal over. Put the thing back on and get your differentials
serviced. Worse they can do if forget to re fill it with oil or check plug.
Mike Simmons - 01 Mar 2005 02:56 GMT
>>> Just got back from an oil change on my Durango and noticed the dealer
>>> forgot to put the oil filter cover back.  I had to go back and the
[quoted text clipped - 20 lines]
>
> Denny

Yeah, just avoid the ones with pink bunny suits and floppy ears!

;^)

Mike
Denny - 01 Mar 2005 10:43 GMT
>>>> Just got back from an oil change on my Durango and noticed the dealer
>>>> forgot to put the oil filter cover back.  I had to go back and the
[quoted text clipped - 26 lines]
>
> Mike

Hey. Those ears came from mom's side of the family. You making fun of my
momma now?????

<GBMFG>

Denny
maxpower - 01 Mar 2005 17:58 GMT
> >>> Just got back from an oil change on my Durango and noticed the dealer
> >>> forgot to put the oil filter cover back.  I had to go back and the
[quoted text clipped - 26 lines]
>
> Mike

O so now I have to put mine up.
maxpower - 28 Feb 2005 18:48 GMT
> Just got back from an oil change on my Durango and noticed the dealer
> forgot to put the oil filter cover back.  I had to go back and the
[quoted text clipped - 5 lines]
>
> Lac
Hmm what do you do for a living and what kind of mistakes do you make? Or
can you turn your pencil over and erase yours? or back space over them?.
TBone - 28 Feb 2005 21:09 GMT
I think that he was more concerned with the technicians attitude rather than
the minor error and I would be as well.

Signature

If at first you don't succeed,  you're not cut out for skydiving

> > Just got back from an oil change on my Durango and noticed the dealer
> > forgot to put the oil filter cover back.  I had to go back and the
[quoted text clipped - 7 lines]
> Hmm what do you do for a living and what kind of mistakes do you make? Or
> can you turn your pencil over and erase yours? or back space over them?.
 
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