Car Forum / Dodge / Dodge Trucks / January 2006
Anyone having problems with fuel system with there cummins??
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Gary - 31 Dec 2005 18:41 GMT Hi my name is Gary and right now I am looking for people that have bought a newer Dodge Ram(cummins), in years of at 2002-2005. In 2004 I bought brand new a dodge ram 3500 diesel. Eversince I've got in been in and out of shop.I've had many problems with fuel injectors and all that good stuff. Now just a about month now, I brought it in once again because was running reallly bad. They said I got water in the fuel, (they said 33%water, and all us people that know diesels agree that a truck can run on that much!!!)but anyway, so they said my warranty is voided so I will have to pay between 7,000 to 10,000 dollars to get all new injectors, pump, lines etc. I know I am not paying it. This trouble is only at 36,000!!!miles!!! I always was a big fan of Dodge.Now they are down on the list of favorites. Their company disappointed me. They did nothing to help except be rude to me. They are no help and not just the dealerships are rude but the big boys are too. So please anyone out they that can help me???? Just e-mail back on the troubles you've had and the stories, and mileage happened...etc. IT would be a BIG HELP!! Thanks for all your time!! Gary
Max Dodge - 31 Dec 2005 19:28 GMT > Hi my name is Gary and right now I am looking for people that have > bought a newer Dodge Ram(cummins), in years of at 2002-2005. In 2004 I > bought brand new a dodge ram 3500 diesel. Eversince I've got in been in > and out of shop.I've had many problems with fuel injectors and all that > good stuff. All that good stuff?
> Now just a about month now, I brought it in once again > because was running reallly bad. They said I got water in the fuel, > (they said 33%water, and all us people that know diesels agree that a > truck can run on that much!!!) Well, I know diesels, and I won't agree to that. 33%? WTF? dump snow in it? piss in the tank? How the hell do you get the equivalant of 10 gallons of water in there and NOT get a water in fuel light?
Ya ain' lyin' to us, now are ya?
> but anyway, so they said my warranty is > voided so I will have to pay between 7,000 to 10,000 dollars to get all > new injectors, pump, lines etc. I know I am not paying it. This trouble > is only at 36,000!!!miles!!! Oh, but you are, if they voided it because of water in the fuel.
> I always was a big fan of Dodge.Now they are down on the list of > favorites. Their company disappointed me. They did nothing to help [quoted text clipped - 4 lines] > mileage happened...etc. IT would be a BIG HELP!! > Thanks for all your time!! Yeah, get real. Pay for your losses and quit whining. This is a help to you because it demonstrates responsibility on your part. This demonstration makes you a better person, and more likely to get respect.
Try it sometime.
 Signature Max
"There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed Howdershelt (Author)
> Hi my name is Gary and right now I am looking for people that have > bought a newer Dodge Ram(cummins), in years of at 2002-2005. In 2004 I [quoted text clipped - 16 lines] > Thanks for all your time!! > Gary Steve Lusardi - 31 Dec 2005 20:06 GMT Max, That's a terrible response! Please read my comment, this problem could very well be caused by the lift pump. Steve
>> Hi my name is Gary and right now I am looking for people that have >> bought a newer Dodge Ram(cummins), in years of at 2002-2005. In 2004 I [quoted text clipped - 57 lines] >> Thanks for all your time!! >> Gary Max Dodge - 31 Dec 2005 20:18 GMT 1) attitude and lack of facts smells like a troll.
2) Water in fuel with no light?
3) A claim of 33% water in fuel by the dealership is either totally bogus on someone's part, or the owner of the truck should have installed a snorkel.
4) The number (unknown, but inferred as many) of problems on this truck indicate a lemon or a history of abuse by the owner. See above why I fell on the abuse side of the line.
5) If this is not a troll of some sort, he's been horribly misled by his dealer.
 Signature Max
"There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed Howdershelt (Author)
> Max, > That's a terrible response! Please read my comment, this problem could [quoted text clipped - 62 lines] >>> Thanks for all your time!! >>> Gary Nathan W. Collier - 31 Dec 2005 20:09 GMT >> I've had many problems with fuel injectors and all that >> good stuff. > > All that good stuff? by pleading ignorance to the specifics he can avoid straight answers if called to task on his statements.
> Ya ain' lyin' to us, now are ya? that was my first thought after reading his post.
to the original poster, please scan the dealer receipts from the troubles youve had in the past. cut out your last name and all personal information.
 Signature Nathan W. Collier http://UtilityOffRoad.com http://7SlotGrille.com http://InlineDiesel.com http://BighornRefrigeration.com
Gary - 31 Dec 2005 20:45 GMT I would scan them, but there is to many.I'm not the computer type. and I don't like putting all that online. Yes, I know I put"all that good stuff", Lets change it to" etc."
Max Dodge - 31 Dec 2005 20:59 GMT Lets change it to the facts. "Etc." can be very revealing. You may not have said you wanted legal advice, but that is in fact what you are looking for by asking who else has had the problem. There are gaping holes in the facts on this situation. If this is the fault of the dealer, you should be seeking leagal advice, even if you are not asking for it.
 Signature Max
"There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed Howdershelt (Author)
>I would scan them, but there is to many.I'm not the computer type. and > I don't like putting all that online. > Yes, I know I put"all that good stuff", Lets change it to" etc." Gary - 31 Dec 2005 20:25 GMT well Max, My water in fuel light never came on at all. Even all the mechanics that worked on my truck said that they never saw anytype of light. My whole family has drove and my workers and they agree that they has been no light How was I suspose to know if there was water in it. ???Can you answer to that??
Also I'm not a whiner type,I am , lets say older man, with a family, and own business, so lets just say I get enough whining. I am done with their attitudes to me. I have not treated them poorly through this. I wouldn't be worried about this problem and dodge reaction to this conflict only happened to me. It hasn't. I have heard of number of people with silmar problems. Also I wouldn't be talking about respect, I can see you have very respectful ways of helping people.
Max Dodge - 31 Dec 2005 20:41 GMT > My water in fuel light never came on at all. Even all the mechanics > that worked on my truck said that they never saw anytype of light. My > whole family has drove and my workers and they agree that they has been > no light How was I suspose to know if there was water in it. ???Can you > answer to that?? Yup, truck will have a lack of power, and the water in fuel light will come on. If neither happened prior to damage to the truck, your documentation of such would be enough to arouse a warranty claim. You say the mechanics knew this, yet you claim the dealer to be denying it. Which is it? If both, Why ask us what to do, get a lawyer. The conflict you are presenting leads me to believe there are facts left out.
> Also I'm not a whiner type,I am , lets say older man, with a family, > and own business, so lets just say I get enough whining. I am done with > their attitudes to me. Then call a zone rep and your lawyer.
> I have not treated them poorly through this. I wouldn't be worried > about this problem and dodge reaction to this conflict only happened to > me. It hasn't. I have heard of number of people with silmar problems. > Also I wouldn't be talking about respect, I can see you have very > respectful ways of helping people. I do, when they come across as genuine. You did not, and still are not. You don't want help, you want legal advice. None of us are qaulified or stupid enough to give it online. Proof of your situation and the claim that many people are involved in similar troubles will not be found online; you will need hard copy to convince a court or jury. Thus, you won't find what you are seeking here. I suggest that you are intelligent enough to already know this, thus my conclusion that your request for help isn't exactly genuine.
 Signature Max
"There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed Howdershelt (Author)
> well Max, > My water in fuel light never came on at all. Even all the mechanics [quoted text clipped - 11 lines] > Also I wouldn't be talking about respect, I can see you have very > respectful ways of helping people. Gary - 31 Dec 2005 20:52 GMT I have never asked for legal advice, All I asked was if there were people out there that had problems in the fuel system. Also it was great how other are helping me. Thank you all for your help, and kindness.
Steve Lusardi - 31 Dec 2005 19:56 GMT Gary, I feel very sorry this has happened to you. I cannot speak for others, but I also have an '04 Dually with 10,900 miles. I have had only two faults. I had a slight vibration on the clutch pedal and I got a new clutch at no cost. The second fault was an occasional misfire and a faulty crank sensor fixed that and gave me 2 mpg more. I cannot complain. The combination of Cummins and Dodge is unbeatable. This is the best truck I ever owned. Of course, water in the fuel, can happen to anyone at anytime. It only takes one tank of fuel, but the water separater/filter and sensor should have limited any damage. I would be more wary of low fuel feed pressure at the high pressure pump as the real cause. This has taken out a lot of high pressure pumps in the past. I installed gauges on the A pillar before I had 3,000 miles on the truck. My fuel pressure never was more than 7 psi and would drop to 4 psi under heavy throttle. By the time I got to 8,500 miles, it was dropping to 2 psi, so I felt I had to change my filter. It rose to 7 psi and drops to 4 psi now, but that is dangerously low. This is a design fault and I am busy buying parts to modify the truck so the high pressure pump doesn't cavitate. If the high pressure pump does cavitate because of lack of fuel feed, the fuel vaper and excessive turbulence in the high pressure circuit will trash the pump and injectors. Without gauges, you have no idea the problem is occurring. Secondly, the damage caused by this fault looks exactly like water in the fuel damage! I believe you can make a case for this. If Tom Lawrence reads this thread, I hope he also responds. Steve
> Hi my name is Gary and right now I am looking for people that have > bought a newer Dodge Ram(cummins), in years of at 2002-2005. In 2004 I [quoted text clipped - 16 lines] > Thanks for all your time!! > Gary Gary - 31 Dec 2005 20:32 GMT Thank you very much for responding, you are correct about the gauges. The one little light that would of stopped all this damage,"water in fuel light" never showed up.the reaction from dodge has me stepping back for a moment, and saying wow. I'm not complaining that the truck wasn't a nice truck. It was a great truck, other than the problems. It power at the good times was awesome for pulling stuff. Yeah I know the water in the fuel didn't help, but the problem is I drain it and I didn't even get much water out of the tank. My injectors were bad, from the start, so the water just set those all off.
Tom Lawrence - 31 Dec 2005 20:17 GMT Large amounts of water in fuel have been attributed to the lack of vent caps on the fuel tank vents. Read through this thread over at the Turbo Diesel Register:
http://www.turbodieselregister.com/forums/showthread.php?t=125393
Gary - 31 Dec 2005 20:38 GMT Thank you for all your help
Roy - 31 Dec 2005 20:59 GMT > Large amounts of water in fuel have been attributed to the lack of vent > caps on the fuel tank vents. Read through this thread over at the Turbo > Diesel Register: > > http://www.turbodieselregister.com/forums/showthread.php?t=125393 I thought that problem was resolved with the 04.
Roy
Tom Lawrence - 31 Dec 2005 22:45 GMT > I thought that problem was resolved with the 04. I thought it was '05, actually. Could have been '04 ('04.5?)
That's the only way, other than a bad load of fuel at the filling station, to get THAT much water in a fuel system.
Gary - 31 Dec 2005 23:45 GMT that the funny thing, it has to be that, because I've did water tests at all the gas stations that I have been to in last 2 weeks, and no water.I checked my tank too, and it tested negative. So I don't know. So was this problem a recall??
Tom Lawrence - 01 Jan 2006 03:25 GMT > water.I checked my tank too, and it tested negative. So I don't know. > So was this problem a recall?? No, no recall.
Steve brought up a good point before about possible damage from pump cavitation. Did they find the lines rusted out, and used that to conclude that water was in the system, or did they just find damaged injectors and a worn pump?
In other words, did they really find 12 gallons of water in the tank, or did the damage they observed lead them to conclude it "must have been" due to excessive water?
Mark D - 01 Jan 2006 04:06 GMT Gary, you aren't living in Mexico are you?
I know back in the 90's (92) when Dodge started making the 2500 Club Cab with the Diesel in Mexico, they were having mucho problems, because of Mexico's poor quality of Diesel fuel.
Cummins was said to not even want their engines down there below the border.
My buddy bought a '92, had nothing but problems with it (I had a '90 with the Cummins)
When he used to start it up, his truck belched so much white smoke, it was literally making it's own weather clouds!
Three trips to Dodge, and three trips to Cummins, and the truck still wasn't fixed.
He decided to go through Arbitration, as Dodge, and Cummins prooved to be nothing but a bunch of a.sholes who then pretty much refused to do anything to fix his truck.
He won the Arbitration Case against Dodge, and Dodge had to give him another truck.
That's what you might have to do Gary, since you apparently seem to not have a leg to stand on by yourself against Dodge. Best of luck, Mark
Gary - 01 Jan 2006 06:44 GMT no I am in the beginning of the lemon law. I'm doing everything by the book so they can't say I've done something... and so on. Dodge has proved to me also that they are not good people. They are trying to get out of this, but I want to hit them where it hurts, pocket and the trust.I'm going to go threw this whole thing the right way. and also ... don't live in Mexico, I did hear about that, that was a interesting conflict.
Jay - 31 Dec 2005 22:10 GMT Are using biodiesel??
> Hi my name is Gary and right now I am looking for people that have > bought a newer Dodge Ram(cummins), in years of at 2002-2005. In 2004 I [quoted text clipped - 16 lines] > Thanks for all your time!! > Gary Gary - 31 Dec 2005 23:41 GMT no biodiesel,
Mike Simmons - 01 Jan 2006 01:51 GMT > no biodiesel, I have read, re-read and read again your post and the others responses and frankly I still don't understand all I know about your problems.
Firstly, to clarify one point, your dealer cannot void your vehicle warranty. This can only be done by DaimlerChrysler, not the dealership. Since you did not have the water-in-fuel indicator illuminated, did you "see" any evidence of water in the fuel? Did the dealer see any evidence of water in the fuel. By evidence, I mean actual water in the fuel?
I would take your truck to another dealer for a second opinion and then if you have no luck, call the Chrysler Customer Center at (800) 992-1997.
Something just doesn't sound right here.
Mike
Gary - 01 Jan 2006 06:51 GMT Yes have voided warranty, but meant Chrylsler voided it. I've been to the only two dealerships around, and ungreatfully have to have the two worst. I didn't see any edvidence that I had water in the fuel. The only thing was it was running like crap and brought in the one dealership said that had water in tank, so paid for full pump out of tank, (which they didn't fully at time tell me that cause get damage)the next day drive it around, still runs like crap, so bring into another dealership and the find water again, and they are the ones that reported it to chrysler. Soon to find out that the first dealership didn't pump it out all the way and so the water settled to bottom, and that what the second dealership found. What I can't figure out how they can tell me that I had that much water in the tank???? No truck can run on that much. If I had that much, don't ya think I would be putting the whole way or on side the road???
Max Dodge - 01 Jan 2006 07:54 GMT > Something just doesn't sound right here. So I'm not the only one calling for nose plugs on this......
 Signature Max
"There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed Howdershelt (Author)
>> no biodiesel, > [quoted text clipped - 13 lines] > > Mike Mr. Bignose - 01 Jan 2006 13:36 GMT >>Something just doesn't sound right here. >> > >So I'm not the only one calling for nose plugs on this...... > > When I was working at a dealership we had an interesting problem. The state had a 1 ton gas 4X4 with a utility box added to it. This truck returned 3 times due to drivability problems and no start problems, it had water in the fuel.. We found that if we drained the fuel tank and refueled it it would be fine. The truck would go back in service and in about a weeks time it would return. On the third visit we finally figured it out. Apparently, when the vendor of the utility bed installed the bed on the truck the fuel fill hose became damaged. It looked like a sawsall put a cut in the top of the hose. We could only see this with a mirror. The rig never leaked any fuel during refueling cause the cut was at the top of the hose and we only refilled it enough to give it back to the state. Apparently when it rained water would run down the back of the cab and drain onto the hose and eventually into the tank........my 2 cents....Mr.B.
Gary - 01 Jan 2006 15:38 GMT yeah it nothing inlines of accident cut... nothing been changed on it. but it does makes me wonder.......
Gary - 01 Jan 2006 15:42 GMT no, things don't sound right, that what is exacty wrong here.
Max Dodge - 01 Jan 2006 18:46 GMT Yeah, but what doesn't sound right is your account of it. Why was the truck denied warranty? What evidence of water in the fuel do they have? If their techs KNOW the WIF light didn't come on, why isn't the dealer following their own employees findings?
Right there is why I have a hard time buying this.
 Signature Max
"There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed Howdershelt (Author)
> no, things don't sound right, that what is exacty wrong here. Gary - 01 Jan 2006 22:15 GMT The truck was denied warranty because the water found it the tank. They say that found 33% water in it and they took the frist sample from inject. line between the filter and the pump.That the edvdience. but when I drained the tank myself I barily got water. I mean not even a miliL. And about 34 gallon tank. so I don't know anymore. The dealer doesn't really have a handle on this anymore. They seem to now make sure go through chrysler for everything.I have no idea why they are not going through this like they should. They is plenty of edvidence that shows this could have been prevented if they would have faulty parts. Right now I am in the middle of going to dealerships and having the techs that worked on my truck, do this surrvey that states simple questions like, did you drive the truck in and out of the building, did you see and WIF light, then sighing, so I'm going to have this layed out pretty good. I know it doesn't sound right how this is happening, like I said thats why I know someone on the other side has something twisted
Mark D - 02 Jan 2006 15:46 GMT One thing that didn't jive to me, was dodge claiming a $7,000 to $10,000 repair bill for Pump, and Injectors? Jesus, how much does the whole motor cost?
I'm not sure exactly who you have called, and spoken with, but if you have not done so yet, I'd definitely give the Zone office a call, and talk to a factory rep.
Have this person come out to the dealer in question, and all of you are going to have to get your heads together. About all you have to go by, is the service bills-sheets.
You'll have to mention that you never got a WIF light come on, so how were you supposed to know? Does the service write up confirm that?
Sounds to me, that this Dodge Dealer likes placing the blame on their customers, and are ignoring a legitimate warrantee claim.
Either way, it's not them that lose money, they get paid for the work one way, or another.
Back when I bought my '90, the Cummins Engine was a great engine. It was put in a quite shitty, inadequate, outdated truck though.
The newer design truck has many improvements, but over time also, the Cummins 5.9L has also become more sophisicated, with lots more PITA "computer crap" on board.
My '90 Cummins had nothing on it. Just a Cold Start Advance, and Anti-Lock Brakes. That was the only computerized electronic device under the hood, nothing else.
I never had a problem with the Engine, it was always everything else.
I wish you luck getting this all resolved with your truck. Remember, keep a cool head, as getting nasty with the reps, etc will surely get you nowhere. I understand, I'd be fuming mad myself probably at the lack of concern, and runaround by the dealer, but if these issues are not handled properly, you wont get anywhere with them.
It may even be a good idea to contact Cummins themselves, and speak with some people about this. Cummins doesn't like to hear about problems with their engines due to a problem of a dodge manufactured part. Mark
Gary - 02 Jan 2006 17:18 GMT Thank you for your help, yes, right now I in the beginning od the lemon process. I have wrote a letter claiming my truck is wrothless and I claim the lemon law. In time of all this happening last week, I needed a new truck, and I needed the 4x4 because I needed better transportation, after a week of looking and trying decide a color, I bought a new ford super duty, it is quite a cool, truck. It werid going to a ford after all the years with dodge. Thanks again for everyones help!!!Gary
Tom Lawrence - 02 Jan 2006 17:40 GMT > Thank you for your help, yes, right now I in the beginning od the lemon > process. At 36,000 miles? I didn't think any state extended Lemon Law coverage that far...
Max Dodge - 02 Jan 2006 21:36 GMT >> Thank you for your help, yes, right now I in the beginning od the lemon >> process. > > At 36,000 miles? I didn't think any state extended Lemon Law coverage > that far... I STILL think this guy is full of crap. Why ask a group of non certified, non experts who couldn't be called on to testify, about his problems with a Cummins engine allegedly destroyed by water, that:
1) Is already being dumped out of warranty 2) Appears to have cost too much UNDER warranty 3) Has unclear issues between what the dealer claims, and what the dealer employeees (who are, for all intents and purposes, the observers for the dealership) saw 4) Is allegedly in a legal process of some sort, thus alleviating the further need for advice on how to fix it 5) has just allegedly been replaced by another truck, meaning that the OP is now paying for TWO trucks. 6) Which means he doesn't have a reason to file for the lemon law, since he'd get more $$ for the truck privately if it were NOT declared a lemon.
This whole situation is a bit lacking in full disclosure.
 Signature Max
"There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed Howdershelt (Author)
>> Thank you for your help, yes, right now I in the beginning od the lemon >> process. > > At 36,000 miles? I didn't think any state extended Lemon Law coverage > that far... Gary - 03 Jan 2006 22:50 GMT I don't care if your think I'm full of crap. I know what I am going through right now, I know it a load of crap, but thats what kind of unrealistic crap I'm going through. I'm not really looking for people to testify. I'm just looking if other people had the same problem....just to see how common it is.I know ppl on net can't testify.I really don't need that type of information to win the battle. Also about the two trucks, I really had no choice in my business and the weather ,my family can not last without a truck with 4x4
TBone - 04 Jan 2006 19:45 GMT Oh grow up Max.
 Signature If at first you don't succeed, you're not cut out for skydiving
> >> Thank you for your help, yes, right now I in the beginning od the lemon > >> process. [quoted text clipped - 25 lines] > > At 36,000 miles? I didn't think any state extended Lemon Law coverage > > that far... Gary - 03 Jan 2006 22:39 GMT my warranty goes until 36,000, and the lemon law covers vechlies with voided warranty and or susspose have warranty.I'm not driving the truck anymore so the mileage/warranty(suspose to have) is not going anywhere. For now the truck is a yard decoration.
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