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Car Forum / Dodge / Dodge Trucks / November 2006

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aftermarket extended warranties

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bb - 25 Nov 2006 18:47 GMT
2006 Ram 3500/Cummins, 500 miles.  

I'm looking to get an extended warranty on the above vehicle.  I'm not
that much into car stuff, but one of my car nut friends has
recommended aftermarket extended warranties.

Anybody have any opinions or recommendations?  I figure the warranty
is only as good as the company writing it, so, although price is a
concern, I do want a solid company.

Thanks for any help.

bb
Roy - 25 Nov 2006 22:16 GMT
> 2006 Ram 3500/Cummins, 500 miles.
>
[quoted text clipped - 9 lines]
>
> bb

Your engine is warranted to 100,000 miles. Parts of the truck are emission,
so that warranty is longer than the factory. I'd suggest the extended
factory warranty, stay away from the aftermarket outfit's.. Don't jump at
the first price they quote, there is plenty of room to negotiate.

Roy
Tom Lawrence - 26 Nov 2006 01:28 GMT
> I'm looking to get an extended warranty on the above vehicle.  I'm not
> that much into car stuff, but one of my car nut friends has
> recommended aftermarket extended warranties.

Crap - absolute crap.  IMO, the only thing worth it's price is the factory
service contract.  Shop around online - you can find a 7/100 Maximum Care
contract for about 40-45% off of the retail price.  When I bought my '03, my
dealer offered me his price on the contract.  I showed him where I could buy
it cheaper, and they price-matched (making something is better than
nothing).

The contract has almost paid for itself, as I had an AC evaporator leak on
me a few months ago (out of the 3/36 standard warranty).  That would have
been about $1,500.  One more incident, even minor, and it'll pay for itself
entirely.

There are a ton of electronic systems in the newer trucks - many of which
you can't fix yourself.

Sure - buying one is a gamble, and some will say take the money you'd use to
buy the service contract and stick it in the bank as an emergency repair
fund.  Me?  I say you're buying an expensive vehicle - factor in an
additional 3-5% for complete peace of mind.
Ed H. - 27 Nov 2006 00:57 GMT
How much money could you have made by investing that $1500 in the stock
market over 3 years?  If you had placed it in a Dow Jones Industrial Average
index fund it would be worth about $2000 buy now.  An S&P 500 index fund
would be worth about $2200.  The stock market goes up and down, but over the
long run it always goes up.

>> I'm looking to get an extended warranty on the above vehicle.  I'm not
>> that much into car stuff, but one of my car nut friends has
[quoted text clipped - 19 lines]
> repair fund.  Me?  I say you're buying an expensive vehicle - factor in an
> additional 3-5% for complete peace of mind.
Ed H. - 26 Nov 2006 03:31 GMT
IMO they only sell you an extended warranty because the seller makes money
from it. They compare the cost of all the claims against the money they
collect from all the contracts and in the end they show a profit.  It's
similar to insurance but without governing laws and an insurance
commissionar to oversee those laws.  I _never_ buy extended warranties for
any product.

> 2006 Ram 3500/Cummins, 500 miles.
>
[quoted text clipped - 9 lines]
>
> bb
Tom Lawrence - 26 Nov 2006 04:16 GMT
> similar to insurance but without governing laws and an insurance
> commissionar to oversee those laws.  I _never_ buy extended warranties for
> any product.

So if it weren't the law, you wouldn't have auto insurance, either?
Ed H. - 27 Nov 2006 00:20 GMT
Sure I would, and health insurance and life insurance.  The laws I was
refering to were the ones the insurance companies are subject to, not the
ones that the insured are subject to.  I have no problem paying insurance
premiums when I may never make a claim - after all insurance covers
unforeseen events.  As far as I know there are no regulations covering those
who write extended warranties other than the laws that govern contracts.
The chances of something failing that is covered by the extended warranty is
very small otherwise they wouldn't offer it.

>> similar to insurance but without governing laws and an insurance
>> commissionar to oversee those laws.  I _never_ buy extended warranties
>> for any product.
>
> So if it weren't the law, you wouldn't have auto insurance, either?
Roy - 26 Nov 2006 13:47 GMT
> IMO they only sell you an extended warranty because the seller makes money
> from it. They compare the cost of all the claims against the money they
> collect from all the contracts and in the end they show a profit.  It's
> similar to insurance but without governing laws and an insurance
> commissionar to oversee those laws.  I _never_ buy extended warranties for
> any product.

Well, you must have a bunch of money. Unless of course, you don't keep your
products beyond the original warrenty.  My samsung dlp widescreen 1 month
out of warranty goes on it's a.s. Guy comes out and say's yup it's broken,
gonna cost $1,500 for a new whatever the hell it is (looked impressive as
hell). Anyway in the past 6 months they have put 2 more into the set. Do the
math. Oh, the xtended warranty was $250.00. Money well spent imo.

To me a extended warranty is like insurance, you hope you never need it but
are damn glad you have it when you do. Sure an extended warranty on
something under $1,000 I'd probably walk away from. But a truck that is
worth in the area of 30-40+K. If I plan on keeping it beyond the makers
warranty, sure.
One thing to remember the DC extended warranty does not have to be purchased
at the time of sale, I believe you can buy it any time during the initial
warrenty, although it may cost a little more. So, you have some time to make
up your mind.

Roy
bb - 26 Nov 2006 14:08 GMT
>One thing to remember the DC extended warranty does not have to be purchased
>at the time of sale, I believe you can buy it any time during the initial
>warrenty, although it may cost a little more. So, you have some time to make
>up your mind.
>
>Roy

At the time of closing, the Dodge guys did bring it up.  The 100K
warranty was just over $3,000.  To their credit, they didn't push it
on me, only mentioned it.  I'm guessing it's because of the new A-hole
my wife ripped them for the crappy stunt they pulled during
negotiations.

Anyway, in my online search, it looks like the same warranty can be
had for about $1,200, through a Dodge dealer up north.  I think I'll
give the original dealer the option of matching it.

As far as extended warranties go, I generally pass on them.  They may
work, but I find the hassle of dealing with the warranty companies not
worth it.  I just go out and buy another.  But when I look at the
potential cost of repair of a truck I fully intend to drive over the
100K mark, I think it's worth it.  Hopefully I won't be one of those
nightmare cases I've heard about, but with my luck, I'm buying the
warranty.

So far I'm very happy with the truck.

bb
Roy - 26 Nov 2006 19:59 GMT
>>One thing to remember the DC extended warranty does not have to be
>>purchased
[quoted text clipped - 22 lines]
> nightmare cases I've heard about, but with my luck, I'm buying the
> warranty.

I've not had a problem when useing my dc extended warranty. Just like Iwas
useing the original except for a deductable.

Roy
> So far I'm very happy with the truck.
>
> bb
theguy@whatever.net - 26 Nov 2006 16:43 GMT
> IMO they only sell you an extended warranty because the seller makes money
> from it. They compare the cost of all the claims against the money they
> collect from all the contracts and in the end they show a profit.  It's
> similar to insurance but without governing laws and an insurance
> commissionar to oversee those laws.  I _never_ buy extended warranties for
> any product.

that is a pretty limitted viewpoint.  first, you are absolutely right
that the companies that sell extended warranties do so to make a
profit.  did you think they should do it because you are a good guy
and they wanted to do a favor for a good guy?  look, the only reason
dodge makes trucks is to make money.  what's the problem with that?
evertime extended warranties are brought up, that is the biggest
complaint.  how stupid can that be?  for crying out loud folks, what
isn't built for a profit (well.......ok........maybe the government).

as for extended warranties, everyone has an opinion on it.  for me, i
consider the cost of the extended warranty against what i have to lose
if the particular piece breaks.  i don't buy extended warranties for
most electronics because most electronics are now throwaways.  if they
break, you are better off getting a new one.  but if its a real
expensive thing i would consider it depending on what the warranty
would cost.  i bought an extended warranty for my rv.  the cost of the
five year warranty was less than what one appliance would cost if it
broke.  gives me a little peice of mind i guess.

i think the most important thing is to buy it from a good company. you
would be surprised at the number of companies that come and go in the
extended warranty field.  it won;t do you any good if the company you
bought the warranty from goes out of business.
Ed H. - 27 Nov 2006 00:46 GMT
I'm not opposed to anyone making as much money as they can (or as little as
they want). I just think that most extended warranties will never be used
and the seller of such knows it.  IMO it's like agreeing to pay 10% (or what
ever) above the list price.

>> IMO they only sell you an extended warranty because the seller makes
>> money
[quoted text clipped - 28 lines]
> extended warranty field.  it won;t do you any good if the company you
> bought the warranty from goes out of business.
Ed H. - 27 Nov 2006 00:21 GMT
I'll keep that in mind if I ever by another TV.

>> IMO they only sell you an extended warranty because the seller makes
>> money from it. They compare the cost of all the claims against the money
[quoted text clipped - 22 lines]
>
> Roy
TBone - 27 Nov 2006 05:48 GMT
> > IMO they only sell you an extended warranty because the seller makes money
> > from it. They compare the cost of all the claims against the money they
[quoted text clipped - 9 lines]
> hell). Anyway in the past 6 months they have put 2 more into the set. Do the
> math. Oh, the xtended warranty was $250.00. Money well spent imo.

What model was that TV?

Signature

If at first you don't succeed,  you're not cut out for skydiving

Roy - 27 Nov 2006 13:18 GMT
>> > IMO they only sell you an extended warranty because the seller makes
> money
[quoted text clipped - 16 lines]
>
> What model was that TV?

It is a samsung 61" dlp hd tv. I believe the model # is HLN617WX Kinda hard
to see without shifting a bunch of stuff around.

Roy
Mike Simmons - 26 Nov 2006 14:34 GMT
> IMO they only sell you an extended warranty because the seller makes money
> from it.

It has been my experience that the only reason ANY company makes a product
or offers a service is because they make money from it

They compare the cost of all the claims against the money they
> collect from all the contracts and in the end they show a profit.

Yes, profit is wonderful.  Without profit we wouldn't have the marvelous
choices and variety of products to choose from.

 It's
> similar to insurance but without governing laws and an insurance
> commissionar to oversee those laws.  I _never_ buy extended warranties for
[quoted text clipped - 13 lines]
>>
>> bb
Ed H. - 27 Nov 2006 00:31 GMT
I'm not opposed to anyone making as much profit as they can.  I just think
that extended warranties are for suckers (with the possible exception of
Roy's wide screen TV as mentioned in a previous post).  I have noticed
several times when I'm shopping for a large ticket item the salesman will
say something like "this is a great product...lasts forever" then when it's
time to put the money down they say "I strongly suggest the extended
warranty."  Huh?  If its so good why do I need to pay more for a warranty
that you said it wouldn't need?  Furthermore, I remember a report about a
large electronics retail chain who taught their sales people to really push
the extended warranties because that's were they make most of their money.

IMO most modern car and truck manufacter's build very reilable stuff.

>> IMO they only sell you an extended warranty because the seller makes
>> money from it.
[quoted text clipped - 26 lines]
>>>
>>> bb
Mike Simmons - 27 Nov 2006 01:36 GMT
> I'm not opposed to anyone making as much profit as they can.  I just think
> that extended warranties are for suckers (with the possible exception of
[quoted text clipped - 9 lines]
>
> IMO most modern car and truck manufacter's build very reilable stuff.

Yes they do, but anything mechanical can (and does!) fail.  Being in the
industry, I see service contracts "pay off" on a daily basis.  As I said, I
work in the industry and can fix most anything myself and get a substantial
discount on parts, but I still have service contracts on every vehicle that
I own.  The peace of mind in worth it to me.

Mike

>>> IMO they only sell you an extended warranty because the seller makes
>>> money from it.
[quoted text clipped - 26 lines]
>>>>
>>>> bb
Ed H. - 27 Nov 2006 03:22 GMT
>Being in the industry, I see service contracts "pay off" on a daily basis.
>As I said, I work in the industry and can fix most anything myself and get
>a substantial discount on parts, but I still have service contracts on
>every vehicle that I own.  The peace of mind in worth it to me.

I respect your opinion and experience (which in this case is much greater
than mine).  I never would have used an extended warranty on any product for
which it was offered to me.  Maybe I've been lucky (though I don't much
believe in luck).  What kind of vehicles to you work on that you see
extended warranties "pay off" on a daily basis?  I want to avoid those
manufactures.
Chris Thompson - 27 Nov 2006 06:29 GMT
>>Being in the industry, I see service contracts "pay off" on a daily basis.
>>As I said, I work in the industry and can fix most anything myself and get
[quoted text clipped - 7 lines]
> extended warranties "pay off" on a daily basis?  I want to avoid those
> manufactures.

OK DUDE!

we get it. you don't believe in extended warranties. quit beating a dead
horse.

your last 6 posts all said the same thing.

Signature

----------------------------
-Chris
05 CTD
06 Liberty CRD

Real Trucks don't NEED spark plugs.

Ed H. - 28 Nov 2006 00:53 GMT
I was mearly replying to each thread in which people thought I was opposed
to capitalism or being so irresponsible as to not carry insurance, which to
be honest, after re-reading my own reply I can see how they got that
impression.  I did a poor job of communicating my reasoning which brought on
the negative replies and for that I apologize.  In retrospect I could have
replied to my own post and addressed all the complaints in one message
rather than individually follow up on each one.

Roy did make me re-think my general policy to include when buying into new,
unproven technology or manufacturing techniques an extended warranty may be
a good idea.

>>>Being in the industry, I see service contracts "pay off" on a daily
>>>basis. As I said, I work in the industry and can fix most anything myself
[quoted text clipped - 15 lines]
>
> your last 6 posts all said the same thing.
Mike Simmons - 28 Nov 2006 02:09 GMT
>I was mearly replying to each thread in which people thought I was opposed
>to capitalism or being so irresponsible as to not carry insurance, which to
[quoted text clipped - 7 lines]
> new, unproven technology or manufacturing techniques an extended warranty
> may be a good idea.

No prob Ed, this is a good "on-topic" topic.  First of all, we are talking
about "service contracts", NOT extended warranties.  There are NO such thing
as extended warranties although many people (mistakenly) call them that.

One should never look upon a service contract as an investment, it is not
nor was it ever intended to be an investment.  Rather, it is protection from
catastrophic loss much like an insurance policy, very similar to your
medical insurance.

As a Service Manager, I see service contracts "pay-off" on a daily basis.
Do the owner's recoup their entire "investment"?  Many times not.  In fact,
in looking back at all my service contracts, I can say that they have been a
net "loser" for me from an investment standpoint.  Why, you ask, do I buy
them then?  I also see on a daily basis the excalating costs of automotive
repair.  I also see the increasing complexity of today's autos.  In spite of
the manufacturers best efforts and engineering expertise, when you add
complexity to any mechanial contrivance you increase the potential for
failure.

Also, I travel a lot towing a 30' RV.  I have the peace of mind knowing that
wherever I go in the US and Canada, if I have a mechanical breakdown I will
have the repairs covered at no charge, plus the use of a rental car and if
the repair involves a protracted visit, trip interruption protection vis a
vis campground fees, motels and meals.  Knowing that, I can budget for our
trips knowing that there will be no surprises... at least automotive wise.

Finally, many folks live from paycheck to paycheck and do not budget for
catastrophies.  Those folks are the best customers IMHO for service
contracts.  Without the protection of a service contract, many of these
folks would be dead in the water if faced with a one or two thousand dollar
repair.  They don't have the money, their credit cards are maxxed out and
they are just plain screwed.  If they had the prescience to buy a service
contract at the time of sale, it would only add a couple of bucks to their
monthly payment and if a catastrophy should befall them, they are covered.

So really, they are not an investment.  They just spread the risk out so
there are no surprises during the term of the contract.  The peace of mind
is priceless.

Mike

>>>>Being in the industry, I see service contracts "pay off" on a daily
>>>>basis. As I said, I work in the industry and can fix most anything
[quoted text clipped - 15 lines]
>>
>> your last 6 posts all said the same thing.
miles - 28 Nov 2006 00:24 GMT
> 2006 Ram 3500/Cummins, 500 miles.  
>
[quoted text clipped - 5 lines]
> is only as good as the company writing it, so, although price is a
> concern, I do want a solid company.

Buy a DCX extended warranty rather than some aftermarket.  I have seen
too many of these aftermarket companies fold up shop leaving anyone with
a policy with a worthless warranty.
 
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