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Car Forum / Dodge / Dodge Trucks / July 2007

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Lifetime Warranty!!

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Mike Simmons - 27 Jul 2007 01:55 GMT
In a webcast announcement today, Tom LaSorda announced that effective today
all new '06, '07 and '08 new Chrysler vehicles sold at retail will be
covered by a lifetime full powertrain warranty.  Diesels and SRT's are
excluded.  More details as they become available....

Mike
Denny - 27 Jul 2007 03:13 GMT
> In a webcast announcement today, Tom LaSorda announced that effective
> today all new '06, '07 and '08 new Chrysler vehicles sold at retail will
> be covered by a lifetime full powertrain warranty.  Diesels and SRT's are
> excluded.  More details as they become available....
>
> Mike

But only the ones sold after 11:00am today have the new warrenty... The guys
that had their paperwork sent at 10am got screwed.......

Denny
Mike Simmons - 27 Jul 2007 04:10 GMT
>> In a webcast announcement today, Tom LaSorda announced that effective
>> today all new '06, '07 and '08 new Chrysler vehicles sold at retail will
[quoted text clipped - 7 lines]
>
> Denny

Yabbut, I'm sure if they bitch, DC will extend it for the whole day.....

MIke
Roy - 27 Jul 2007 12:33 GMT
> In a webcast announcement today, Tom LaSorda announced that effective
> today all new '06, '07 and '08 new Chrysler vehicles sold at retail will
> be covered by a lifetime full powertrain warranty.  Diesels and SRT's are
> excluded.  More details as they become available....
>
> Mike

No diesels or SRT's? There just might be a message there.

Roy
miles - 28 Jul 2007 01:40 GMT
> No diesels or SRT's? There just might be a message there.

Manufactures increase warranties to increase sales.  Most likely they
don't need the new warranty as an incentive for diesels and SRT's.
TBone - 28 Jul 2007 14:37 GMT
More like they don't want to deal with the high rate of return knowing that
these vehicles deal with much more abuse than the others and are far more
likely to break down.

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>
> > No diesels or SRT's? There just might be a message there.
>
> Manufactures increase warranties to increase sales.  Most likely they
> don't need the new warranty as an incentive for diesels and SRT's.
miles - 28 Jul 2007 14:53 GMT
> More like they don't want to deal with the high rate of return knowing that
> these vehicles deal with much more abuse than the others and are far more
> likely to break down.

I tend to think the higher sales of the diesel trucks is why no
increased incentive is needed.  They sell quite well already.  No need
for large incentives.
TBone - 28 Jul 2007 14:56 GMT
If it were only the diesels I would agree with you but when you look at the
complete list of ineligible vehicles, it says something very different.

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If at first you don't succeed,  you're not cut out for skydiving

> > More like they don't want to deal with the high rate of return knowing that
> > these vehicles deal with much more abuse than the others and are far more
[quoted text clipped - 3 lines]
> increased incentive is needed.  They sell quite well already.  No need
> for large incentives.
miles - 28 Jul 2007 16:46 GMT
> If it were only the diesels I would agree with you but when you look at the
> complete list of ineligible vehicles, it says something very different.

Which vehicles are you specifically referring to that are not included
in the warranty program and have lower sales and/or higher repair incidents?

The warranty excludes the SRT, Diesel vehicles, Sprinter and Ram Chassis
Cabs and some fleet/utility vehicles.

The Diesel trucks sell very well and have no need for increased
incentives.  Same with the Sprinter vans.  They are selling like crazy.
 The SRT's are limited availability and rarely have had much in the way
of incentives (large rebates etc.)
TBone - 28 Jul 2007 18:40 GMT
> > If it were only the diesels I would agree with you but when you look at the
> > complete list of ineligible vehicles, it says something very different.
>
> Which vehicles are you specifically referring to that are not included
> in the warranty program and have lower sales and/or higher repair incidents?

Just about all of them with the possible exception of the diesel PU's.

> The warranty excludes the SRT, Diesel vehicles, Sprinter and Ram Chassis
> Cabs and some fleet/utility vehicles.

Which is exactly my point.  The SRT, Ram Chassis, and all of the fleet
vehicles are usually subject to far more wear and tear than the standard
vehicle and some are simply subject to abuse.  IIRC, the sprinter comes with
a diesel which is why it is not included.

> The Diesel trucks sell very well and have no need for increased
> incentives.  Same with the Sprinter vans.  They are selling like crazy.

You are kidding, right?!?!?!?  I have yet to see a single sprinter on the
road around here, why would they not want to sell more of them?  As for the
diesel trucks, again, why would they not want to sell more of them?  The
fact is that it's not that they don't want to sell more, they don't want to
pay the $$$$$$ to repair a diesel.

>   The SRT's are limited availability and rarely have had much in the way
> of incentives (large rebates etc.)

They also tend to be abused and also cost $$$$$ to repair.  Then they
excluded just about every type of fleet vehicle which also points to cost of
repair and don't even try and say that they don't want to increase fleet
sales as that makes the factory big $$$$$.

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miles - 28 Jul 2007 19:02 GMT
> You are kidding, right?!?!?!?  I have yet to see a single sprinter on the
> road around here, why would they not want to sell more of them?

Depends on your area.  Around here Sprinters are everywhere.  Heavily
used for cargo couriers and resort shuttles.  Dealers can't keep them in
stock and have backlogs of orders.

> They also tend to be abused and also cost $$$$$ to repair.  Then they
> excluded just about every type of fleet vehicle which also points to cost of
> repair and don't even try and say that they don't want to increase fleet
> sales as that makes the factory big $$$$$.

Tell me TBone, why is there no rebate for the SRT8, Sprinter or Cab
Chassis Diesel, which are all excluded from this warranty program.  No
rebates because of high repair costs???
TBone - 28 Jul 2007 21:04 GMT
> > You are kidding, right?!?!?!?  I have yet to see a single sprinter on the
> > road around here, why would they not want to sell more of them?
>
> Depends on your area.  Around here Sprinters are everywhere.  Heavily
> used for cargo couriers and resort shuttles.  Dealers can't keep them in
> stock and have backlogs of orders.

Which is again my point.  As you said, they are primarly used for commercial
purposes and as such, will get much more wear and tear and mileage per year
than a typical private use vehicle.  The dealers here don't stock them
because they don't sell, are kinda ugly, and somewhat expensive.

> > They also tend to be abused and also cost $$$$$ to repair.  Then they
> > excluded just about every type of fleet vehicle which also points to cost of
[quoted text clipped - 4 lines]
> Chassis Diesel, which are all excluded from this warranty program.  No
> rebates because of high repair costs???

How exactly does cost of repair apply to what gets a rebate?  Oh, that's
right, it doesn't so what exactly is your point?  I can bet that fleet
purchases get a discount and they are not covered either so how exactly does
a rebate or discount apply to warranty coverage.  Oh, that's right, once
again it doesn't so what exactly is your point?  Oh, that's right, you don't
have one and just like to argue.  While you are correct that this new
warranty is set up to boost sales, you are incorrect and foolish to think
that the vehicles excluded from this warranty are excluded because they are
selling enough of them already.  That is just too funny.  They are excluded
because the cost to cover them with this warranty would exceed the increased
revenue from the added sales it could create.

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miles - 29 Jul 2007 02:27 GMT
>The dealers here don't stock them
> because they don't sell, are kinda ugly, and somewhat expensive.

If they were having trouble selling then they would offer rebates and/or
warranties.  They offer neither.  Your logic may apply to warranties but
NOT rebates.  Therefore your logic is flawed as the Sprinter has not had
much in the way of rebates.  They sell plenty as is.

>> Tell me TBone, why is there no rebate for the SRT8, Sprinter or Cab
>> Chassis Diesel, which are all excluded from this warranty program.  No
>> rebates because of high repair costs???

> How exactly does cost of repair apply to what gets a rebate?  Oh, that's
> right, it doesn't so what exactly is your point?

Exactly TBone.  You seem to believe that the lack of warranties on
certain vehicles is because those vehicles are higher repairs and Dodge
doesn't want to pay the repair costs.  Your logic fails because those
EXACT same vehicles are also excluded from rebates.  Both of which are
tools manufactures use to increase sales and are excluded on vehicles
that are already selling well.

> While you are correct that this new
> warranty is set up to boost sales, you are incorrect and foolish to think
> that the vehicles excluded from this warranty are excluded because they are
> selling enough of them already.  That is just too funny.

Your logic fails because those same vehicles also lack rebates where as
all the ones with the warranty also have good rebates.  If their sales
were poor then they would have rebates comparable to other vehicles.
They don't.  Coincidence that the vehicles with little to no rebates are
the ones that are excluded?
TBone - 29 Jul 2007 04:54 GMT
> >The dealers here don't stock them
> > because they don't sell, are kinda ugly, and somewhat expensive.
[quoted text clipped - 14 lines]
> certain vehicles is because those vehicles are higher repairs and Dodge
> doesn't want to pay the repair costs.

It's not what I seem to believe Miles, it is what it is.  The fact that they
stated fleet and commercial vehicles being excluded regardless of which ones
says it all, regardless of your ignorance.

> Your logic fails because those
> EXACT same vehicles are also excluded from rebates.

The sad thing is that rebates have nothing to do with warranties so the only
logic failing here is yours.  The ones that are excluded from the rebates
are typically used in fleet and commercial applications anyway.  Now that
you mention it, the Diesel Rams at the Dodge dealer by me are carrying some
rebates and are not covered by this warranty.

> Both of which are
> tools manufactures use to increase sales and are excluded on vehicles
> that are already selling well.

Once again, you talk out of your a.s.  Why would any vehicle that could get
an increase in sales be excluded with the exception of limited production
vehicles.  The only reason is the COST and these vehicles are excluded for
no other reason than the cost to cover them would exceed the increased
revenue from the sales increase, IOW, it would cost way to much to do it..

> > While you are correct that this new
> > warranty is set up to boost sales, you are incorrect and foolish to think
[quoted text clipped - 3 lines]
> Your logic fails because those same vehicles also lack rebates where as
> all the ones with the warranty also have good rebates.

LOL, sorry miles but once again, your logic fails!  If I were to buy three
of these vehicles with the good rebates and then use them for my new
business which lets say is a taxi service, would I still get the lifetime
power train warranty?  The answer is no because they would be considered
FLEET VEHICLES and fleet vehicles are not covered by it.

> If their sales were poor then they would have rebates comparable to other
vehicles.
> They don't.  Coincidence that the vehicles with little to no rebates are
> the ones that are excluded?

Pretty much because even the vehicles that normally would be covered under
private use are not if the vehicle is used for fleet or commercial use.  The
ones that are not covered at all are not because they are typically pushed
harder or subject to more abuse than the other vehicles they sell and will
probably require much more service work over a much shorter period of time.
Sorry Miles, but as usual, your arguments hold no water.  Even your own
points support me more than you such as with the Sprinter.  It makes
absolutely no sense at all not to cover vehicles because they are selling
well because all that would do is significantly reduce those sales and do it
for no reason at all.  You can continue arguing and making yourself look
like an idiot but I'm done here.

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If at first you don't succeed,  you're not cut out for skydiving

miles - 29 Jul 2007 05:25 GMT
> It's not what I seem to believe Miles, it is what it is.  The fact that they
> stated fleet and commercial vehicles being excluded regardless of which ones
> says it all, regardless of your ignorance.

Except your logic is flawed.  If it was just high repairs then there
would be rebates.  They have neither the rebates nor the warranty on the
vehicles in question.  Fleet sales are already discounted and need no
further.

> The sad thing is that rebates have nothing to do with warranties so the only
> logic failing here is yours.
u
Both are used to increase sales.  Its not just a coincidence that the
vehicles excluded from the warranty are also the exact same vehicles
that lack rebates.

> Once again, you talk out of your a.s.  Why would any vehicle that could get
> an increase in sales be excluded with the exception of limited production
> vehicles.

What are you talking about TBone?  With your absurd logic manufactures
should increase rebates and warranties on ALL vehicles in order to
increase sales.  You're not a businessman are you?

> The only reason is the COST and these vehicles are excluded for
> no other reason than the cost to cover them would exceed the increased
> revenue from the sales increase, IOW, it would cost way to much to do it..

Thats because they are already selling quite well and you're right.  An
extra warranty would not increase sales sufficiently on a vehicle thats
already selling well.  The exact same reason rebates are low or non
existant on the same vehicles.

> LOL, sorry miles but once again, your logic fails!  If I were to buy three
> of these vehicles with the good rebates and then use them for my new
> business which lets say is a taxi service, would I still get the lifetime
> power train warranty?  The answer is no because they would be considered
> FLEET VEHICLES and fleet vehicles are not covered by it.

And you would pay considerably less through fleet sales.  Already
discounted.  However, if you purchased them at normal retail pricing
then yes, you would get the warranty regardless of how its used.

> It makes
> absolutely no sense at all not to cover vehicles because they are selling
> well because all that would do is significantly reduce those sales and do it
> for no reason at all.

That makes no sense at all.  If something is in high demand and selling
well then a manufacture is not going to lower the price through rebates
nor offer increased warranties.  In essense the price goes up, not down.
 You're not in business are you?  Too funny!  Anyways,  Glad you're done.
Mike Simmons - 29 Jul 2007 10:16 GMT
>> It's not what I seem to believe Miles, it is what it is.  The fact that
>> they
[quoted text clipped - 55 lines]
> nor offer increased warranties.  In essense the price goes up, not down.
> You're not in business are you?  Too funny!  Anyways,  Glad you're done.

Enough already!!  The Lifetime warranty is designed to do only one
thing..... drive "consumer" sales.  Warranty costs have little or nothing to
do with the decision.

Mike
miles - 29 Jul 2007 11:01 GMT
> Enough already!!  The Lifetime warranty is designed to do only one
> thing..... drive "consumer" sales.  Warranty costs have little or nothing to
> do with the decision.

Yep!  Same thing with rebates.
KYHighlander - 27 Jul 2007 13:08 GMT
Woohoo, how long is this going to last? My wife just got hit head on in our
Town and Country and I need to replace it. At 35K that will be 'added
value'!

The old Town and Country took a 60+ mile per hour full front end hit, wife
was going 35 but the kid that hit her was doing 60+, all the damage was
limited to the front end. Knocked the engine backwards 30 inches, drove the
drivers side front wheel back a bit over 2 ft and trashed the tranny. The
doors still open and close as well as they did before the accident! No
encroachment on the passenger compartment at all! The wife's only injury was
caused by the airbag, which shattered the 5th metacarple in her left hand
into 5 pieces. She required surgery to repair and will require 6 to 12
months of therapy after the cast comes off.

I was very impressed with the way the van took the hit and will not go with
another maker's vehicle after this, though I do think I'll pull the plug on
the airbag, my wife is only 5'4 and wears her seat belt habitually. She
would have had no injurys other than the seat belt tan line had she not had
an airbag. I also don't know if that hand could survive another hit like
that if it ever occured again. With all the cell phone users out there, not
to mention the drugs and alchol, the odds are she will have another. This
one was cell phone related, kid that hit her had dropped his and was picking
it up out of the floor when he crossed the yellow line.

> In a webcast announcement today, Tom LaSorda announced that effective
> today all new '06, '07 and '08 new Chrysler vehicles sold at retail will
> be covered by a lifetime full powertrain warranty.  Diesels and SRT's are
> excluded.  More details as they become available....
>
> Mike
Nosey - 27 Jul 2007 13:20 GMT
> In a webcast announcement today, Tom LaSorda announced that effective
> today all new '06, '07 and '08 new Chrysler vehicles sold at retail
> will be covered by a lifetime full powertrain warranty.  Diesels and
> SRT's are excluded.  More details as they become available....
>
> Mike

I heard back in the early '90's that Cummins told Dodge they would offer a
300,000 mile / 30 year warranty on the engine if Dodge would match the offer
for the rest of the truck. I guess DC doesn't want to take Cummins up on the
offer, either.
Signature

Ken

Mike Simmons - 27 Jul 2007 14:27 GMT
> In a webcast announcement today, Tom LaSorda announced that effective
> today all new '06, '07 and '08 new Chrysler vehicles sold at retail will
> be covered by a lifetime full powertrain warranty.  Diesels and SRT's are
> excluded.  More details as they become available....
>
> Mike

Pretty straightforward really.....

covers the "original" purchaser who takes delivery on or after 7/26... not
transferable, even to another family member or business

excluded vehicles are diesels, SRT's,  cab&chassis vehicles, rental,
government, postal, police, ambulance, taxi, limo,  and tight-assed beekeeps
residing in the State of Maryland.

covers engine block and all internal parts, cylinder heads, timing case,
timing chain, timing belt, gears and sprockets, vibration damper, oil pump,
water pump and housing, intake and exhaust manifolds, flywheel and starter
ring gear, freeze plugs, valve covers, oil pan, turbocharger and internal
parts, turbo wastgate actuator, supercharger, serpentine belt tensioner and
seals and gaskets for above components.
transmission case and all internal parts, torque converter, flex plate,
range switch, TCM, bell housing, oil pan and seals and gaskets for above.

FWD transaxle case, axle shaft assemblies, cv joints and boots, diff cover,
oil pan, speed sensors, shift solenoid, PRNDL switch, TCM, torque converter
and seals and gaskets for above

AWD, PTU and all internal parts, viscous coupler, axle housing and all
internal parts, cv joints and boots, output bearing, vacuum motor, torque
tube seals and gaskets for above

RWD, axle housing and all internal parts, axle shafts, shaft bearings, drive
shaft, center bearing, u-joints and yokes, seals and gaskets for above

4WD, transfer case and internal parts, TCCM and shift motirs, axle shafts,
bearings, drive shafts, center bearing, u-joints and yokes, seals and
gaskets

In the interest of brevity, I have omitted some of the minor components

All in all, a pretty good deal... BTW, no time limit has been specified for
this program

Mike
beekeep - 27 Jul 2007 22:23 GMT
>> In a webcast announcement today, Tom LaSorda announced that effective
>> today all new '06, '07 and '08 new Chrysler vehicles sold at retail will
[quoted text clipped - 42 lines]
>
>Mike

You left out the part where you have to take back to the factory for the
repairs!

beekeep
BigIronRam - 28 Jul 2007 01:34 GMT
>>> In a webcast announcement today, Tom LaSorda announced that effective
>>> today all new '06, '07 and '08 new Chrysler vehicles sold at retail will
[quoted text clipped - 55 lines]
>
> beekeep

That's the good part!  Dealers :-(  Sorry Mike, only one good one around
here, 60 miles away from me.
TBone - 28 Jul 2007 14:52 GMT
What are the restrictions on this warranty?  IOW, does all of the service
and maintenance need to be done at the dealer or can the owners still do
most of it themselves?

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> > In a webcast announcement today, Tom LaSorda announced that effective
> > today all new '06, '07 and '08 new Chrysler vehicles sold at retail will
[quoted text clipped - 42 lines]
>
> Mike
Mike Simmons - 29 Jul 2007 00:32 GMT
> What are the restrictions on this warranty?  IOW, does all of the service
> and maintenance need to be done at the dealer or can the owners still do
> most of it themselves?

The maintenance must be done in accordance with the factory recommendations,
but there is no stipulation as to who must do it.  If you do it yourself or
have it done at a private shop, just keep records.

Mike

>> > In a webcast announcement today, Tom LaSorda announced that effective
>> > today all new '06, '07 and '08 new Chrysler vehicles sold at retail
[quoted text clipped - 54 lines]
>>
>> Mike
Chris Thompson - 29 Jul 2007 06:42 GMT
In responce to Mike Simmons 's post. I thought everyone should know:

> In a webcast announcement today, Tom LaSorda announced that effective today
> all new '06, '07 and '08 new Chrysler vehicles sold at retail will be
> covered by a lifetime full powertrain warranty.  Diesels and SRT's are
> excluded.  More details as they become available....
>
> Mike

UH lots of arguments as to why they are doing this incentive. witch for
the end consumer will be a good deal. but what about the line mechanic??
you realize that they will probably cut labor rates again on covered
items? like the engine/driveline man isn't already getting screwed under
warranty rates as is?

hmmm wonder if i'm the only one that thought of that?

*tink* (ya know what that is, right Mike?)

Signature

Chris

Mike Simmons - 29 Jul 2007 10:15 GMT
> In responce to Mike Simmons 's post. I thought everyone should know:
>
[quoted text clipped - 15 lines]
>
> *tink* (ya know what that is, right Mike?)

yup! heard it many times...

;^)

Mike

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