 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
Car Forum / Dodge / Dodge Trucks / January 2008Warranty question
First of all, I know I could call a dealer but ever since I started purchasing new vehicles waaaaaay back in 1966 I have only taken one back to a dealer and was not impressed that time thus dealers are not my first choice. I have a 2005 Dodge Dakota that is only about 28 months old and has ~30k miles on it and the leather driver's side front seat is staring to rip. Is something like this covered by warranty or is it just considered normal wear and tear? Cheers, Don > First of all, I know I could call a dealer but ever since I started > purchasing new vehicles waaaaaay back in 1966 I have only taken one back [quoted text clipped - 9 lines] > > Don Should be covered by the bumper to bumper warranty, it was on my 95 Dakota. Normal wear and tear applies to things that wear like brakes and tires. > First of all, I know I could call a dealer but ever since I started > purchasing new vehicles waaaaaay back in 1966 I have only taken one back [quoted text clipped - 5 lines] > Is something like this covered by warranty or is it just considered > normal wear and tear? Depends on why it tore and thats an issue you have to argue. If it's a seam you'll have a better chance. >> First of all, I know I could call a dealer but ever since I started >> purchasing new vehicles waaaaaay back in 1966 I have only taken one [quoted text clipped - 8 lines] > Depends on why it tore and thats an issue you have to argue. If it's a > seam you'll have a better chance. Actually, it is right where my butt rubs when I get in. Now what do you think? Don >>> First of all, I know I could call a dealer but ever since I started >>> purchasing new vehicles waaaaaay back in 1966 I have only taken one [quoted text clipped - 13 lines] > >Don It is imparitive that you post pictures of the tear and the butt... That way we can do a quality analysis! <bg> Bottom line is (as already said) you'll hvae to try. You get only one try in today's world so pick a dealer that you think will look kindly on your claim, because if one dealer denies it, and you go to another dealer, that original denial will come up on the computer! Of course you could appeal a denial of warranty to DC, but I'd guess you have a slim to none chance of success there! > Bottom line is (as already said) you'll hvae to try. You get only one > try in today's world so pick a dealer that you think will look kindly > on your claim It always helps to have a good relationship with the service manager. Need to talk directly to the manager and not a service ticket writer. I've had several things fixed long past warranty because I got to know the manager on a 1st name basis. Every time I stop by even for an oil change I make it a point to stop in their office and say hi. It helps! >> Bottom line is (as already said) you'll hvae to try. You get only one >> try in today's world so pick a dealer that you think will look kindly [quoted text clipped - 5 lines] >the manager on a 1st name basis. Every time I stop by even for an oil >change I make it a point to stop in their office and say hi. It helps! Can't hurt... <g> |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2009 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.