I wouldn't expect anything else from my ole blubber-butted buddy....   <BG>

Denny

         Subject: FW: Best Buy' s return policy... BEST BUY BLOWS ANYWAY

               BEST BUY, MY FOOT

               Best Buy has some bad policies....

               Normally, I would not share this with others, however, since
this could happen to you or your friends , I decided to share it. If you
purchase something from, Wal-Mart, Sam's Club, JC Penny, Sears etc. and you
return the item with the receipt they will give you your money back if you
paid cash, or credit your account if paid by plastic.

               Well, I purchased a GPS for my car, a Tom Tom XL.S from
'Best Buy'. They have a policy that it must be returned within 14 days for a
refund!

               So after 4 days I returned it in the original box with all
the items in the box, with paper work and cords all wrapped in the plastic.
Just as I received it, including the receipt.
               I explained to the lady at the return desk I did not  like
the way it could not find store names. The lady at the refund desk said,
there is a 15% restock fee, for items returned. I said no one told me that.
I said how much would that be. She said it goes by the price of the item. It
will be $45.00 Dollars for you. I said, all your going to do is walk over
and place it back on the shelf then charge me $4500 of my money for
restocking? She said that's the store policy. I said if more people were
aware of it they would not buy anything here! If I bought a $2000.00
computer or TV and returned it I would be charged $300.00 dollars restock
fee? She said yes, 15%.

               I said OK, just give me my money minus the restock fee.

               She said, since the item is over $200.00 dollars, she can't
give me my money back!!!

               Corporate has to and they will mail you a check in 7 to ten
days.!! I said 'WHAT?!'

               It's my money!! I paid in cash! I want to buy a different
brand..Now I have to wait 7 to 10 days. She said well, our policy is on the
back of your receipt.

               I said, do you read the front or back of your receipt? She
said well, the front! I said so do I, I want to talk to the Manager!.

               So the manager comes over, I explained everything to him,
and he said, well, sir they should of told you about the policy when you got
the item. I said, No one, has ever told me about the check refund or restock
fee, whenever I bought items from computers to TVs from Best Buy. The only
thing they ever discussed was the worthless extended warranty program. He
said Well, I can give you corporate phone number.

               I called corporate. The guy said, well, I'm not supposed to
do this but I can give you a 45.00 dollar gift card and you can use it at
Best Buy. I told him if I bought something and returned it, you would charge
me a restock fee on the item and then send me a check for the remaining 3
dollars. You can keep your gift card, I'm never shopping in Best Buy ever
again, and if I would of been smart, I would of charged the whole thing on
my credit card! Then I would of canceled the transaction.

               I would of gotten all my money back including your stupid
fees! He didn't say a word!

               I informed him that I was going to e-mail my friends and
give them a heads up on this stores policy, as they don't tell you about all
the little caveats.

               So please pass this on. It may save your friends from having
a bad experience of shopping at Best Buy

               It's true! read it for yourself!!

               Best Buys return policy

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1:22 PM

Now that kicks a.s!!

Denny

That's pretty much what we use, Nate...
Minus the CTD and fancy bracket..

We prefer the Delorme software over the Micro$oft when we're on the road,
though, for the voice input/output..

mac

Please remove splinters before emailing