Used Fiats (UK)

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Alan Gauton - 27 Feb 2006 11:46 GMT

Having bought a used Fiat Idea a month or so ago, we are entitled to the
remainder of the warranty and AA cover - the dealer have supposedly
arranged this for us, but we haven't received any notification that this
has gone through.

Should we not have received a card for the AA and a welcome pack from
Fiat?

Anyone able to help?

Thanks.

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Mike - 27 Feb 2006 17:17 GMT

> Having bought a used Fiat Idea a month or so ago, we are entitled to the
> remainder of the warranty and AA cover - the dealer have supposedly
[quoted text clipped - 7 lines]
>
> Thanks.

I didn't - the aa cover is a corporate one for fiat UK rather than for
you personally, there is a number to ring and that's it. I only had to
call them out once (garage did not tighten the battery connections) and
I range the number gave them my car reg and they sent someone out.

I didn't receive any paperwork from fiat at all, I only had to claim
under my warranty once - when the jack broke. They obviously have a
record of the car and the warranty transfer must be done when you use it.

Mike

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Alan Gauton - 28 Feb 2006 09:37 GMT

> > Should we not have received a card for the AA and a welcome pack from
> > Fiat?

> I didn't - the aa cover is a corporate one for fiat UK rather than for
> you personally, there is a number to ring and that's it. I only had to
[quoted text clipped - 4 lines]
> under my warranty once - when the jack broke. They obviously have a
> record of the car and the warranty transfer must be done when you use it.

I had a look back to my previous car, also a Fiat, and they sent out a
welcome letter, with the expiry date for the warranty, a brochure to
convince me to buy the 5 year extended warranty, and a card for the AA
cover to stick in the window, with the car details and expiry date.

In the manual for the new car, I have a card holder for the windscreen,
but no card, and no contact number if I do need the AA cover. So I
figured they should send out a card. I'll need to have another look, and
see what else I can find out.

Thanks for the reply though Mike.

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Orangeherald@yahoo.co.uk - 05 Mar 2006 19:55 GMT

> I had a look back to my previous car, also a Fiat, and they sent out a
> welcome letter, with the expiry date for the warranty, a brochure to
[quoted text clipped - 7 lines]
>
> Thanks for the reply though Mike.

Like you I got no information from my dealer when I bought my Punto a few
months back, apart from a verbal explanation that the car was covered by the
AA. My father bought an identical Punto from another dealer and he got a
card with the AA details on it! Both of these cars were typical ex-fleet
cars, a few months old. As I have Green Flag cover anyway I have not
bothered, but I will be going to the dealer my father used for any more
Fiats I might buy, so I suggest voting with your feet to anyone considering
buying a used Fiat from a dealer, and ask what you get before you part with
your money.

David.

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Alan Gauton - 06 Mar 2006 10:38 GMT

> > I had a look back to my previous car, also a Fiat, and they sent out a
> > welcome letter, with the expiry date for the warranty, a brochure to
[quoted text clipped - 5 lines]
> > figured they should send out a card. I'll need to have another look, and
> > see what else I can find out.

> Like you I got no information from my dealer when I bought my Punto a few
> months back, apart from a verbal explanation that the car was covered by the
[quoted text clipped - 5 lines]
> buying a used Fiat from a dealer, and ask what you get before you part with
> your money.

I'd actually forgotten about the AA cover, until we picked up the car
and I was going through the documentation. The AA cover for our car is
supposed to last 3 years, and with equivalent paid for AA cover costing
about £16 a month, the remaining two years (nearly) is worth while
getting - I'm pursuing it elsewhere.

Another thing I noticed when looking this up is that from 1st January
2005, Fiat dropped it to 1 year AA cover - however, our vehicles was
registered in December 2004, so should have 3 years.

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