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Car Forum / Ford / Ford Explorer / October 2004

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Success!  Fixed my CD changer

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Bill Jeffrey - 04 Sep 2004 23:13 GMT
This is my 2002 Explorer 4-door with the OEM 6-CD changer.

Ford sent out a postcard warning owners not to insert homemade CDs with
paper labels.  I forgot to tell my son, he inserted a CD with a crappy
paper label, and sure enough, it jammed.  "CD ERROR" is a message I grew
to hate.

No response on this newsgroup to my plea for help, so I went to my local
Ford dealer.  His response was "We pull the unit out of the dash and
ship it to a repair shop in New York.  Cost is about $1000, and the
success rate isn't good."

Not having a spare $1000 for this, I decided to try it myself.  Good
news!  I fixed it.  No special tools, total elapsed time about 30
minutes - if I had known what I was doing, it would have been less than
20 minutes.  The hardest part was getting the unit out of the dash.
Special thanks to JaWise on this board for getting me through that.

If you experience this problem, drop me a line and we'll chat.

Bill
Surflongboards02 - 12 Oct 2004 20:35 GMT
Bill,
I have the same problem.  How did you get the unit out? Thanks for your
help!
Bill Jeffrey - 13 Oct 2004 14:02 GMT
> Bill,
> I have the same problem.  How did you get the unit out? Thanks for your
> help!

First, my unit does not have a "magazine" - it just feeds individual
discs in/out.  If yours does, it may be different.

Now, the first step (and thanks to JaWise for this) is to remove the BIG
trim piece from the dash.  This is the big trim piece that surrounds not
only the radio but the A/C controls, air outlets, 4WD controls, etc.
There is a good description of this at
http://s88853021.onlinehome.us/explorer/radiobezel.html
Incidentally, this site describes the use of a small metal tool and a
lot of padding.  I used a PLASTIC 2" putty knife from Home Depot,
unpadded, and started at the middle of the right edge - worked fine.

Once you pop that big trim piece off, the rest is pretty straightforward.

Bill
Surflongboards02 - 12 Oct 2004 20:36 GMT
Bill,
I have the same problem- stuck magazine.  How do you get the unit out?
Thanks.
 
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