Finally got Ford to do the recall on the rear window hardware (gas struts
and hinges).
Be advised there is ANOTHER recall coming down the line (if you have not
gotten it already).
The painted area under the window is plastic, painted to match the body
color. Ford admits they have been cracking, usually directly under the wiper
motor. mine was cracking to the left of it about 8 inches away.
At first it looks like you scratched it good, then you eyeball it in the sun
(or bright light) and you notice it's spreading downward.
If you bring it in before the 3 Yr/36K miles Ford WILL replace it for free.
Check yours ASAP. I don't use the rear window much and mine did it.