Ford has the worst customer service!  I took my new 04 Lariet screw
for a oil change and have them look into a noisy ashtray rattle.  5
hours later it was done and to my surprise nothing wrong with the ash
tray.  I argued with the service manager about it to no avail.  Itried
to speak to the general manager too.  I have sent nasty e-mails to the
dealer ship with no response.  Lastly, do you know when you take a
vehicle in for service and a week or two later you'll get a
questioneer in the mail about your customer experience?.....gee I
never got one here!