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Car Forum / Ford / Ford Explorer / February 2005

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Heater problem in 1997 explorer

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John - 15 Jan 2004 01:28 GMT
Hi,

Heater is stuck on full heat regardless of control setting, have checked
fuses, any ideas?

thanks
John
Jim Warman - 15 Jan 2004 03:22 GMT
<SIGH>.... do a search in RAMFE on "blend door"..... This is a pattern
failure that has about been beat to death. You can fix it right the first
time (time consuming and spendy) or you can jerry rig it and pray you're not
doomed to a lifetime of repeating the process. On my ISP, a mere 3 posts
below yours is a post regarding the same problem.....

Jim Warman
mechanic@telusplanet.net

> Hi,
>
[quoted text clipped - 3 lines]
> thanks
> John
stevef - 15 Jan 2004 18:50 GMT
a question for Jim..

Why in the hell didn't Ford fix this problem when it became known?  Fords of
different models apparently had this problem for years.

I realize it wasn't a safety issue, but I can't understand why a company
would continue to make a bad part year after year.  This problem is really
expensive to fix.

It sheds a bad light on Ford, and American cars in general.
<SIGH>.... do a search in RAMFE on "blend door"..... This is a pattern
failure that has about been beat to death. You can fix it right the first
time (time consuming and spendy) or you can jerry rig it and pray you're not
doomed to a lifetime of repeating the process. On my ISP, a mere 3 posts
below yours is a post regarding the same problem.....

Jim Warman
mechanic@telusplanet.net

> Hi,
>
[quoted text clipped - 3 lines]
> thanks
> John
Jim Warman - 15 Jan 2004 19:54 GMT
I can't speak for Ford and I wouldn't be able to categorically state that
the problem wasn't fixed in production..... notice that there are only a
very few model years affected by this problem. Through the affected years,
the Ex was an extremely popular vehicle and many were sold so it's no
surprise that we see so many afflicted.

I'm sure that all manufacturers take steps to improve their product line but
the bean counters and stockholders would frown on retooling an existing part
if it is to be discontinued in the next model year run.

Many years ago, manufacturers were striving for "zero defects" (I'm sure
some of the olders guys will remember the posters around the workplace).....
since then, they have seen that it is cheaper to accept a certain amount of
warranty costs rather than try to improve the product to 100%. This is a
fact of life when dealing with mass produced consumer goods. It's not just a
Ford thing... we see all manufacturers having pattern failures of one sort
or another.

I've fallen victim to many of the pattern failures associated with my '92
Ex.... I like the car, it does what I expect it to and I'm sure that any
similar vehicles would share their own pattern failures with me. Mind, it
helps that all I have to pay for is the parts and spend a little time....
I'm sure that the coming years will offer up similar experiences with the
SuperCrew.

Jim Warman
mechanic@telusplanet.net

> a question for Jim..
>
> Why in the hell didn't Ford fix this problem when it became known?  Fords of
> different models apparently had this problem for years.
kevinheinemann@gmail.com - 01 Feb 2005 00:44 GMT
I don't know why Ford has not stepped up to the plate and fixed this
problem, but you this blend door fix may help:
http://www.blenddoorfix.netfirms.com

> I can't speak for Ford and I wouldn't be able to categorically state that
> the problem wasn't fixed in production..... notice that there are only a
[quoted text clipped - 29 lines]
> of
> > different models apparently had this problem for years.
 
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