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Car Forum / Ford / Ford Focus / January 2005

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How common is the ignition switch problem?

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Freedom55 - 19 Jan 2005 22:35 GMT
I went to start my 2000 Ford Focus ZX3 today and the key got stuck in
the ignition and would not turn the ignition switch. I was finally able
to get the key out but despite my trying, was unable to start the car. I
also could not get the steering column unlocked.

While I was in the parking lot two people came over to offer assistance.
When I explained the problem both knew people who had experienced the
exact same problem. I googled and found that there is a TSB on this but
no recall. I have a feeling that the dealer is going to fleece me on
this even though it clearly appears to be a defect.

Comments???

Ron
Tony Wesley - 19 Jan 2005 23:14 GMT
> I went to start my 2000 Ford Focus ZX3 today and the key got stuck in

> the ignition and would not turn the ignition switch. I was finally able
> to get the key out but despite my trying, was unable to start the car. I
> also could not get the steering column unlocked.
>
> While I was in the parking lot two people came over to offer assistance.
> When I explained the problem both knew people who had experienced the

> exact same problem. I googled and found that there is a TSB on this but
> no recall. I have a feeling that the dealer is going to fleece me on
> this even though it clearly appears to be a defect.

There are TWO different problems that can cause this.

There is a problem with bad ignition switches.  There is also a
problem with bad shifters.  I had the second.  I occasionally
couldn't get the key out of the ignition.  They replaced my
ignition switch but it didn't help.  I explained that I could
feel that the shifter wasn't quite going into park.  Usually,
when it happened, I could move the car back and forth a little
and it would clear up.

I could always start the car.  I occasionally had to leave the
keys in the ignition.  I locked the car and carried a second set
of keys with me.  After they replaced the shifter, my problem went
away.
John R Cambron - 20 Jan 2005 16:09 GMT
> > I went to start my 2000 Ford Focus ZX3 today and the key got
> > stuck in the ignition and would not turn the ignition switch.
[quoted text clipped - 18 lines]
> when it happened, I could move the car back and forth a little
> and it would clear up.

To be precise the ignition switches defect is related to the
quality of the pins in the cylinder lock. They are made of
Brass. When the ware on the pins exceed the tolerance needed to
turn lock the lock will not turn.

I have already replaced my cylinder lock once. The one I have
now is again showing signs that it close to needing replacement
again.

> I could always start the car.  I occasionally had to leave the
> keys in the ignition.  I locked the car and carried a second set
> of keys with me.  After they replaced the shifter, my problem went
> away.

This is how I extended the life of the cylinder lock I have now.

In my case the shifter is not an issue as the car has a manual
transmission.

Mind you most of you will not have to replace your cylinder lock
as often as I will, because you are not likely to be in and out
of your Focus 12 or more times a day.

Signature

John in the sand box of Marylands eastern shore.

Dave Gower - 20 Jan 2005 04:18 GMT
>I went to start my 2000 Ford Focus ZX3 today and the key got stuck in the
>ignition and would not turn the ignition switch. I was finally able to get
>the key out but despite my trying, was unable to start the car. I also
>could not get the steering column unlocked....I have a feeling that the
>dealer is going to fleece me on this even though it clearly appears to be a
>defect.

It's a known defect on early model Foci. Happened to me. The good news is
it's not particularly expensive - it merely requires a new lock cylinder,
which is set for your key. Cost me a couple of hundred plus tow, as I
recall.

A lot of people think it should be a recall but since there's no actual
safety issue (by definition it happens when the car is parked) no such luck.
Scott Mardon - 20 Jan 2005 21:59 GMT
I have a 2000. I am on my third. Usually, it will give you some warning
before it goes. So far, this one has lasted.

>>I went to start my 2000 Ford Focus ZX3 today and the key got stuck in the
>>ignition and would not turn the ignition switch. I was finally able to get
[quoted text clipped - 11 lines]
> safety issue (by definition it happens when the car is parked) no such
> luck.
Waste - 20 Jan 2005 06:30 GMT
The cost can run from around $300 to up to $900. If the Ford Tech knows what
he is doing it will cost around $300 if he screws up and does not drill the
lock cylinder properly then its a new steering column. If they tell you need
a new steering column then the Tech screwed up.

Its one of the common issues with the 2000-2002 Focus and Ford is too cheap
to step up to the plate and pay for a defect because they buy the cheapest
parts they can. The annoying thing is they replace the lock cylinder with
the same kind of quality.
Ford view this problem as not a "safety defect", but I wonder how they would
feel if their wife or girl friend was stuck late at night with a car which
would not start.
If it happens to me again I will "take it" to a locksmith. There are
aftermarket locks which are far superior than the Ford OEM part and the
price is about half to replace the lock cylinder when a locksmith does it.

For more info there is a web site which another poster gave a while ago its:
http://www.motorage.com/motorage/data/articlestandard/motorage/472002/38913/arti
cle.pdf


I went to start my 2000 Ford Focus ZX3 today and the key got stuck in
the ignition and would not turn the ignition switch. I was finally able
to get the key out but despite my trying, was unable to start the car. I
also could not get the steering column unlocked.

While I was in the parking lot two people came over to offer assistance.
When I explained the problem both knew people who had experienced the
exact same problem. I googled and found that there is a TSB on this but
no recall. I have a feeling that the dealer is going to fleece me on
this even though it clearly appears to be a defect.

Comments???

Ron
Freedom55 - 20 Jan 2005 10:52 GMT
> The cost can run from around $300 to up to $900. If the Ford Tech knows what
> he is doing it will cost around $300 if he screws up and does not drill the
[quoted text clipped - 29 lines]
>
> Ron

Good information folks if a little discouraging. I appreciate the
warning about replacing the steering column and I will watch out for
that one.

Ron
Dave Gower - 20 Jan 2005 13:38 GMT
>...The annoying thing is they replace the lock cylinder with
> the same kind of quality.

I see no evidence of this. Newer Focuses don't seem to have the problem (at
least to anything like the same degree) and you can be certain that Ford is
using the same lock cylinders that go into the newer cars. The entire auto
industry - Ford included - uses "just in time" delivery which means that old
stock is used up in production, and new parts are freshly made.

What may be confusing you is that the part number may not have changed,
which gives the appearance of a part of the same quality. But production
tolerances, selection of materials etc can change even with the same part
number.

But I do agree with the sentiment that Ford could have done a better job of
fixing this problem. They certainly have been good at fixing other early
defects, including the warrantee extension on the fuel pumps.

Having been bitten by this, I squirt proper lock lubricant (not oil or
grease) into my lock once a year, along with all the door locks.
Waste - 20 Jan 2005 16:06 GMT
To the last poster!

If Ford built their products better they would not have this problem. Every
manufacturer has just in time inventory, and should have no impact on
quality, so I do not understand what your point is!

Your opinion that Ford "have certainly have been good at fixing other early
defects, including the warrantee extension on the fuel pumps" is crap. There
have been many postings on the internet with Fords refusal to replace fuel
pumps when the problem first occurred. Again defective parts. Ford will only
replace the fuel pump module once, if it goes again you are on the hook for
the cost.  The problem with the rear suspension and the refusal to fix the
alignment problem if the car is out of warranty, caused by defective parts.
If you want a list of the I will give you one..The Focus in the first 2
years of ownership has had more recalls than any other car.

I have never had a car that the ignition lock froze due to a poor design.
Actually I never had a car that had a defective ignition lock.Why should I
have to squirt oil into my ignition lock to stop it from jamming, I have
better things to do with my time than doing that.  Ford should replace it
with a better design.When I bought this car I had an expectation of Quality
and reliability, quality and reliability should be a "give me" today.

"Waste" <wastertime@hotmail.com> wrote

>...The annoying thing is they replace the lock cylinder with
> the same kind of quality.

I see no evidence of this. Newer Focuses don't seem to have the problem (at
least to anything like the same degree) and you can be certain that Ford is
using the same lock cylinders that go into the newer cars. The entire auto
industry - Ford included - uses "just in time" delivery which means that old
stock is used up in production, and new parts are freshly made.

What may be confusing you is that the part number may not have changed,
which gives the appearance of a part of the same quality. But production
tolerances, selection of materials etc can change even with the same part
number.

But I do agree with the sentiment that Ford could have done a better job of
fixing this problem. They certainly have been good at fixing other early
defects, including the warrantee extension on the fuel pumps.

Having been bitten by this, I squirt proper lock lubricant (not oil or
grease) into my lock once a year, along with all the door locks.
Me - 20 Jan 2005 16:46 GMT
> To the last poster!
>
[quoted text clipped - 18 lines]
> with a better design.When I bought this car I had an expectation of Quality
> and reliability, quality and reliability should be a "give me" today.

My first '88 Probe had the lock go out, I could remove the key while the car was
running, and the key in the run position, the dealer said teh police pay extra
for that feature.

and my '00 ZX3 had the ignition fail also, check out a locksmith, they probably
could do it cheaper, took my brother ~ and hour to remove it, i put it back in
myslef.
Dave Gower - 20 Jan 2005 20:51 GMT
<... I do not understand what your point is!

If you got a life it would be easier.
Freedom55 - 21 Jan 2005 22:51 GMT
> I went to start my 2000 Ford Focus ZX3 today and the key got stuck in
> the ignition and would not turn the ignition switch. I was finally able
[quoted text clipped - 10 lines]
>
> Ron
It ended up costing me 251CDN which appears to be par for the course. I
still resent having to pay that amount for something that is clearly a
defect.

Would speaking to the area rep have any effect?

Ron
Dave Gower - 22 Jan 2005 02:44 GMT
> Would speaking to the area rep have any effect?

As far as I know, no, but it can't hurt. If you do, let us know the result.
Freedom55 - 26 Jan 2005 11:06 GMT
>>Would speaking to the area rep have any effect?
>
> As far as I know, no, but it can't hurt. If you do, let us know the result.

Talked to Ford rep today. It was like farting in a thunderstorm.

Ron
Neill Massello - 27 Jan 2005 00:15 GMT
> It was like farting in a thunderstorm.

There you'd at least have some chance of getting ignition.
Andy S - 29 Jan 2005 04:59 GMT
>> Dave Gower wrote:
>>
[quoted text clipped - 7 lines]
>
> Ron

Do what I did with a OBD sensor that went bad.
Had sensor replaced.  Drove for a bit.  Check engine
light came on because the converter went south.  Original problem.
Took longer to get the converter than the dealership said it would.
Told them that if I could not get this rectified soon, I'd take it
to the area rep.  if that person couldn't help, I'd take it to corporate.
By corporate I mean Ford HQ in Michigan.  Had problems resolved in a
matter or hours.
Signature

Andrew D. Sisson


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