I took my recently acquired 51 focus TDCI estate to a Ford garage this
morning for a 40,000 mile service. the good news was that they reckoned that
due to its condition I got a bargain for the £3,000 I paid for it.

The bad news was that when I bought it only had one key, however I came to
an agreement with the garage that they would cut and programme a replacement
key for £60. when I went to pick the car up they informed me that the new
key would only work on the passenger and rear doors, and it wouldn't work on
the driver's side or turn on the ignition, they told me that this was due to
wear in the locks and that the reason the old key worked was that it had
worn in along with the tumbler mechanisms.

I told the mechanic that I wasn't going to pay for a key that didn't work,
and to be fair he gave it to me for nothing, as like he said wasn't any good
to him.

We've been quoted around £220 plus Vat for a couple of it new lock
mechanisms, but what I can't understand is that the old key works perfectly,
is the garage right and can anyone give some advice. Tia