This is covered under the bumper to bumper warranty provisions.
How often you rotated tires should not matter.
TSB says they need to measure camber if it is too far negative and can't be
brought back they replace parts.
--
Dan
2003 zx5
"Those who forget history are condemned to repeat it" - George Santyana

I had this TSB done to my '02 Focus ZX3.  They replace the upper two
control arms (I think they are called), and re-lineup the car.  They had
to order both parts (one each side).

They did this to my car due to the outside edges of the rear tires
feathering.  No real explaination as to why the TSB was issued.  My
salesman actually had the parts ordered before he called me to tell me
about the TSB.

I cannot get the tires to stop feathering on the outside on the back
still.  I rotated them ("X") this past weekend.  If they feather again
(the front straightens them out fairly quickly), I'm going to a differen t
place to get a 4 wheel alignment done.

Your dealer should replace your control arms and line it up.  You will
have to buy the new tires though.  Ford pays for the TSB, your dealer
should welcome the work.

Doug
morand@denison.edu

Thanks for the replies, the dealer says the camber was -2.0 degrees and the
TSB does not call for a new control arm ( which is the only thing that will
change the camber ) unless it is worse than -2.2 degrees. Nominal is -0.6
degrees. So I paid for an alignment and left disappointed. The toe-in was
also off and that was corrected so maybe the tires will wear better next
time.

I'd have thought that 30k miles was about right for rear tyres?

I bought my first set of four tyres at about 17,000 miles (pretty sure the
dealer pulled a fast one on my second-hand 1.5 year old Focus), then a new
set of fronts at about 35,000, and now a new set of rears at 49,900. Fronts
will probably be done again soon.

JW

Problem with all years of Focus, You bought a Ford what more do you expect,
Ford will deny that there are any problems with the Focus cars, any year.

Ford outsourced their customer service, so the person you talk to at the CS
number is not a Ford employee. Of course it could be worse they could have
outsourced it  to India like Dell computer and Microsoft have.
If its under warranty the dealer is obliged to fix it.

Hello,
My rear tires are worn (inside only) to the belts at just under 30,000 mi. I
have always thought it looked like there was too much negative camber and I
think this proves it. In researching the problem I found that Ford issued
TSB 03-13-05 about 6 mos ago which describes the problem exactly and
suggests that the upper rear control arm needs to be replaced with a new
version and they give a part number for it. The dealer is already posturing
to say alignment is not covered, no record of tire rotations, etc. He also
said there was no such notice until I gave him the TSB number. Does anyone
know anymore about this issue?  Was it a bad batch of arms, or is it more
prevalent? How is Ford addressing it?

Thanks, Travis