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Car Forum / Ford / Ford Mustang / July 2006

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Tirade Tuesday:  telemarketers and Bellsouth's "Privacy Director"

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JohnV@nn - 04 Jul 2006 18:08 GMT
OK I have one for Tirade Tuesday.  Bellsouth has this
anti-telemarketing thing called privacy director (folks here in the
group may know about it).  Anyway the idea is when someone calls whose
phone does not transmit their name or phone number via caller ID, their
call is answered by an automated service that asks for their name and
company name; after they give it, then my phone rings; when I answer,
the automated service replays the person's name and company name that
was just recorded seconds ago.  I can now press 1 to accept the call or
press 2 to reject the call.  If I reject, the caller gets a pleasant
automated voice saying "the party has rejected your call."

OK, so far it sounds great.  But there is this one company that keeps
calling me, and I keep rejecting their call.  They call about 2 times a
day, and so far they're up to about 15 calls.  What do these people
think, if they bug the living hell out of me, I'll eventually accept
their call?  And if I do, what kind of mood am I going to be in - will
I sit and happily listen to their sales pitch and then buy their crappy
product?  Chances of that are very low.

That's it.

John
Jim Warman - 04 Jul 2006 20:38 GMT
http://break.com/index/angrybt.html

You might want to be sure the kids are in bed before you play this.
Nightmare - 04 Jul 2006 21:06 GMT
Annoying really annoying have recieved calls like that 10 times yesterday
from on company all the time
Well,where I live I only have to contact my telephon company and ask them to
block certain numbers or list my number in a list that all marketers have to
follow and check before calling presumable comsumers
Does your Phone company provide this Service? I mean blocking certain
numbers
Regards
Nightmare

> OK I have one for Tirade Tuesday.  Bellsouth has this
> anti-telemarketing thing called privacy director (folks here in the
[quoted text clipped - 18 lines]
>
> John
JohnV@nn - 04 Jul 2006 21:22 GMT
They do offer call block but I don't have the feature.  Although it
might be worth the $4.95 a month.  :-)

> Annoying really annoying have recieved calls like that 10 times yesterday
> from on company all the time
[quoted text clipped - 28 lines]
> >
> > John
Deputy Dog - 04 Jul 2006 23:08 GMT
> They do offer call block but I don't have the feature.  Although it
> might be worth the $4.95 a month.  :-)
[quoted text clipped - 31 lines]
> > >
> > > John

Check with your state, in Pennsylvania we have a no call list. You sign up
and telemarketers cannot call you. Or they get a VERY stiff fine. I think
there may even be a national no call list.

Dave
My Names Nobody - 05 Jul 2006 00:02 GMT
>> They do offer call block but I don't have the feature.  Although it
>> might be worth the $4.95 a month.  :-)
[quoted text clipped - 46 lines]
>
> Dave

The problem is unless you are very diligent in pursuing them, if they do
violate the do not call list ,nothing happens to them.

I never signed up for any do not call lists, yet through attention to not
releasing my phone numbers I received very few unsolicited calls.  About 2
years ago, I said, aw what the hell, they should have it working by now...
I signed up, and the calls have been relentless since.   I am firmly
convinced that the hard core telemarketing companies are just using the do
not call list to call from.  The few people that actually pursue it all the
way to a fine are easily affordable in their scheme...
Deputy Dog - 05 Jul 2006 01:25 GMT
> >> They do offer call block but I don't have the feature.  Although it
> >> might be worth the $4.95 a month.  :-)
[quoted text clipped - 57 lines]
> not call list to call from.  The few people that actually pursue it all the
> way to a fine are easily affordable in their scheme...

I'm sorry this has been your experience. We went from 4-6 calls a night to
0.And every once and a while I read or hear about a sucessfull prosecution
and heavy fine.

Dave
WindsorFox - 05 Jul 2006 05:31 GMT
>>>> They do offer call block but I don't have the feature.  Although it
>>>> might be worth the $4.95 a month.  :-)
[quoted text clipped - 74 lines]
>
> Dave

     I read about a cruise company that was fined and they were the
company that called me.

Signature

"The moon being made of green cheese, being necessary
to the feeding of a hungry bunch," - Quaestor

WindsorFox - 05 Jul 2006 05:25 GMT
> The problem is unless you are very diligent in pursuing them, if they do
> violate the do not call list ,nothing happens to them.
[quoted text clipped - 6 lines]
> not call list to call from.  The few people that actually pursue it all the
> way to a fine are easily affordable in their scheme...

    ??  I joined the La DNC as soon as the web site was up and the
national DNC when it came up and I have gotten 2 calls since 2001. Both
of those I filled out the proper papers and mailed in.

Signature

"The moon being made of green cheese, being necessary
to the feeding of a hungry bunch," - Quaestor

JohnV@nn - 05 Jul 2006 01:31 GMT
> > They do offer call block but I don't have the feature.  Although it
> > might be worth the $4.95 a month.  :-)
[quoted text clipped - 44 lines]
>
> Dave

I'm registered on the do-not-call list but for some reason this company
is ignoring it.  Certain types of outfits are exempt from the
do-not-call, but even if they were, I can't understand why anyone would
keep calling back when I explicitly reject their call.
dwight - 05 Jul 2006 02:36 GMT
>> > They do offer call block but I don't have the feature.  Although it
>> > might be worth the $4.95 a month.  :-)
[quoted text clipped - 60 lines]
> do-not-call, but even if they were, I can't understand why anyone would
> keep calling back when I explicitly reject their call.

I'm with the Dog. I couldn't wait to sign up with both national and
Pennsylvania do not call lists.

If it was me, I'd take the next call from these bozos and politely get the
name of the caller, his supervisor, the branch they're calling from, the
company on whose behalf they are calling. I would then tell this person in
no uncertain terms to remove my name and number from their call list.

If they called again, I'd drop a dime on them. After venting my spleen, of
course.

I do some marketing myself, and I'm familiar with the Direct Marketing
Association. All of their members and affiliates pay careful attention to
the do not call lists, and any marketer that is calling someone they know to
be on that list deserves what they get. But you have every right to ask to
have your name removed from their list, and they have every obligation to
honor that request.

The exceptions to the do not call regulations are, of course, charities and
(naturally) political candidates and organizations.

dwight
WindsorFox - 05 Jul 2006 05:41 GMT
>>>> They do offer call block but I don't have the feature.  Although it
>>>> might be worth the $4.95 a month.  :-)
[quoted text clipped - 82 lines]
>
> dwight

   And marketing analysis companies like Arbitron.  :-P

Signature

"The moon being made of green cheese, being necessary
to the feeding of a hungry bunch," - Quaestor

WindsorFox - 05 Jul 2006 05:38 GMT
>> Check with your state, in Pennsylvania we have a no call list. You sign up
>> and telemarketers cannot call you. Or they get a VERY stiff fine. I think
[quoted text clipped - 6 lines]
> do-not-call, but even if they were, I can't understand why anyone would
> keep calling back when I explicitly reject their call.

    Arbitron is exempt and they go through a very rigorous and involved
process of choosing people for their rating, so they will try pretty
hard to convince you to run their rating system. I think they pay some
small nominal fee to keep your diary for a week???

Signature

"The moon being made of green cheese, being necessary
to the feeding of a hungry bunch," - Quaestor

Big Al - 05 Jul 2006 18:22 GMT
> Annoying really annoying have recieved calls like that 10 times yesterday
> from on company all the time
[quoted text clipped - 5 lines]
> Regards
> Nightmare

I have one of those stupid TeleZappers. You know the one they sell on TV
with all the other worthless crap. It works:)

Al
WindsorFox - 04 Jul 2006 23:20 GMT
> OK I have one for Tirade Tuesday.  Bellsouth has this
> anti-telemarketing thing called privacy director (folks here in the
[quoted text clipped - 18 lines]
>
> John

   Oh come on!! Details. Who is it, what are they selling??

Signature

"The moon being made of green cheese, being necessary
to the feeding of a hungry bunch," - Quaestor

JohnV@nn - 05 Jul 2006 01:25 GMT
> > OK I have one for Tirade Tuesday.  Bellsouth has this
> > anti-telemarketing thing called privacy director (folks here in the
[quoted text clipped - 20 lines]
>
>     Oh come on!! Details. Who is it, what are they selling??

Don't know exactly what they're selling but the company name is
Arbitron.
dwight - 05 Jul 2006 02:37 GMT
>> > OK I have one for Tirade Tuesday.  Bellsouth has this
>> > anti-telemarketing thing called privacy director (folks here in the
[quoted text clipped - 23 lines]
> Don't know exactly what they're selling but the company name is
> Arbitron.

They're doing a survey. They want your opinion on local radio stations and
your listening habits.

Take the call, get your name removed from their database.

dwight
WindsorFox - 05 Jul 2006 05:30 GMT
>>     Oh come on!! Details. Who is it, what are they selling??
>
> Don't know exactly what they're selling but the company name is
> Arbitron.

   ROFL!  You're serious?? Arbitron doesn't sell stuff. They do
television and radio ratings. http://www.arbitronratings.com/ 
http://www.arbitron.com/home/content.stm

They are also not included in the DNC list coverage.

Signature

"The moon being made of green cheese, being necessary
to the feeding of a hungry bunch," - Quaestor

Scott Van Nest - 05 Jul 2006 14:47 GMT
Arbitron is very pushy.

> > > OK I have one for Tirade Tuesday.  Bellsouth has this
> > > anti-telemarketing thing called privacy director (folks here in the
[quoted text clipped - 23 lines]
> Don't know exactly what they're selling but the company name is
> Arbitron.
JohnV@nn - 06 Jul 2006 14:38 GMT
> Arbitron is very pushy.

amen to that.  They have also called before 8am and after 9pm.
Kate - 08 Jul 2006 15:35 GMT
: OK I have one for Tirade Tuesday.  Bellsouth has this
: anti-telemarketing thing called privacy director (folks here in the
[quoted text clipped - 18 lines]
:
: John

Take the call, and then tell them to take you off of their calling list.

Or pay the money that you owe them ;¬D

K
JohnV@nn - 09 Jul 2006 18:34 GMT
> Take the call, and then tell them to take you off of their calling list.
>
> Or pay the money that you owe them ;¬D
>
> K

That's what we wound up doing.  We had to accept the call and tell them
in person to stop calling.  Unfortunately, that's what the Privacy
Director is supposed to do - insulate you from having to talk directly
to them.  You press 2 to reject the call and that should be enough.  In
the case of Arbitron, they took the reject to mean "maybe; call me
later."

Arbitron is officially on my *crap* list.

John
 
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