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Car Forum / Ford / Ford Trucks / February 2006Warranty
Anyone have a perspective on the 100,000-mile warranty Ford offered on the 7.3 liter Diesel (1999 version)? I have an F-250SD with 99,870 miles on it, and the local dealership just charged me a lot of $$ to replace a water pump. When I asked about the warranty, the, um, service advisor told me that it only covers the engine (though it reads 'Drive Train')...is a water pump considered part of the drive train? He didn't feel that the factory warranty covers the transmission either (though that's not an issue), so I'm kinda suspicious. Dealership just changed hands and a lot of personnel... Any input appreciated - Gene If memory serves, the water pump on my '05 6.0L diesel would be covered under the engine warranty. Basically covers the engine and any moving part attached to it. However, I believe in most states there is a deductible ($100?) for engine warranty work after the basic 3/30 bumper to bumper. Your manual collection should include a warranty booklet. > Anyone have a perspective on the 100,000-mile warranty Ford offered on the > 7.3 liter Diesel (1999 version)? I have an F-250SD with 99,870 miles on [quoted text clipped - 12 lines] > > Gene >Anyone have a perspective on the 100,000-mile warranty Ford offered on the >7.3 liter Diesel (1999 version)? I have an F-250SD with 99,870 miles on it, [quoted text clipped - 8 lines] > >Gene You got screwed. My local dealer put a water pump on twice for $100 a time under warranty. Hey, I have a 2000 F250 and I had to have the water pump replaced. I had about 72.000 miles at the time and I was in Florida. All I had to pay was the one hundred dollar deductable. I think you got riped off. Jack >Anyone have a perspective on the 100,000-mile warranty Ford offered on the >7.3 liter Diesel (1999 version)? I have an F-250SD with 99,870 miles on it, [quoted text clipped - 8 lines] > >Gene They did the water pump on my 2000 F-250 for the $100 deductible. In the warranty information is specifically stated that it was a 5-year 100,000 mile ENGINE warranty. I believe your truck was out of the 5-year period. You need to get a writing Send a letter to the dealer and to Ford explaining what happened. Let them know that you will go to the BBB and Dept of Just. if they do not resolve this themselves. Usually the parent corp. will resolve this and you will almost always win. Take it from someone who has taken that route a few times - go up the chain and you will win - even ifyou have to take it to the BBB. All it takes is letters - make sure you get receipts for delivery of the letters - it will help if you have to go to the BBB or the state you live in. Good luck, let me know if I can help some, I have gone through this with GM (suburban), Hertz and last years Monro tire - I have done fine every time. Take Care! > Anyone have a perspective on the 100,000-mile warranty Ford offered on the > 7.3 liter Diesel (1999 version)? I have an F-250SD with 99,870 miles on [quoted text clipped - 12 lines] > > Gene |
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