With auto transmission in reverse, slowly backing up. The steering column
makes a loud clunking noise when steering wheel is turned left or right.
Took it to the Dealer for service. Dealer informed me that a was a rack and
pinion defect. Dealer said he would have to order parts for repair. Dealer
said there is a service bulletin regarding same. I have been all over the
internet searching for the bulletin. Have not found it as on this date.
If anybody else had this happen to them, I would like to hear from you.
Fortunately, for me, it will be repaired under new car warranty.
Jim Warman - 29 May 2008 03:48 GMT
Has anybody had "what" happen to them... Can't find a TSB in the public
domain? Dealer had to order parts? New car had a problem?
> With auto transmission in reverse, slowly backing up. The steering column
> makes a loud clunking noise when steering wheel is turned left or right.
[quoted text clipped - 8 lines]
>
> Fortunately, for me, it will be repaired under new car warranty.
Pipedown - 29 May 2008 22:51 GMT
I have an 08 Escape hybrid and no such problems with the steering. Are you
referring to a slight turn or an extreme turn. My latest letter from the
dealer trying to sell me more service says, "no recalls"
> With auto transmission in reverse, slowly backing up. The steering column
> makes a loud clunking noise when steering wheel is turned left or right.
[quoted text clipped - 8 lines]
>
> Fortunately, for me, it will be repaired under new car warranty.