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Car Forum / Ford / Ford Cars / March 2005

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Car dealerships and hidden charges

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kr0 - 21 Mar 2005 20:35 GMT
Apparently there has been an issue with car dealerships adding hidden
charges to inflate the standard DMV registration fees. There are a number of
various charges that are suspected of inflating the various fees paid for
newly purchased or leased cars.  If you check out
http://www.lawyersandsettlements.com/case/dmv there is more information on
this and what you can do about it. There is also a free case evaluation for
those who suspect they might have been subject to this. I hope this may be
of help to some.

kr0
BenDover@mailcity.com - 21 Mar 2005 23:54 GMT
Looks like the shark lawyers are looking for your help in earning
them a few more million dollars.

The fact is, it is illegal in every state to charge MORE than the
actual fees to register a vehicle, obtain a license plate, issue
or transfer a title, record the title lien, etc., or to obtain
any duplicate or replacement for any of the above.  In most
states it is also illegal to charge more than a specified amount,
say $50 or $75, to complete the forms required by the government
entity when purchasing a vehicle.  If you suspect your were
overcharged by a dealership, simply notice the DMV or it
equivalent.  
As to how much a dealership chooses to mark up a dealer install
option, it a matter of buyer beware, not illegal.
If you believe that $15 accent stripe on your Toyota is worth
$195 because you believe Toyota uses better tape
that is your dumb fault.    

mike hunt

Kr wrote:

> Apparently there has been an issue with car dealerships adding hidden
> charges to inflate the standard DMV registration fees. There are a number of
[quoted text clipped - 6 lines]
>
> kr0
msterspy - 22 Mar 2005 00:27 GMT
My dealer charged an advertising fee. I didn't bother arguing about
it. It was a small amount compared to the cost of the car. The Dealer
actually got me a better interest rate at my own bank than I could
have gotten from the bank myself.  And as far as various fees for
going the DMV and the insurance company, it was well worth it to me. I
just signed a few papers at the dealer and they transfered the plates.
I didn't have to drive to my insurance company or DMV for anything.

Generally speaking, dealer add ons are a waste of money. If it didn't
come from the factory then it should be installed by a dealer. I made
that mistake once.  Never again.

I think your right about the lawyers. My oppinions and statements on
that subject would contain many swear words.
M


>Looks like the shark lawyers are looking for your help in earning
>them a few more million dollars.
[quoted text clipped - 28 lines]
>>
>> kr0
3 dog nite@swatch.com - 22 Mar 2005 01:38 GMT
>Apparently there has been an issue with car dealerships adding hidden
>charges to inflate the standard DMV registration fees. There are a number of
[quoted text clipped - 6 lines]
>
>kr0

in my opinion
the worst canadian dealership
would have to be slave lake ford
it has been my experience that small 7 bay shops
have had a hard time making rent
thus rip off tatics are used

just my opinion what you think jim ??

hurc ast
Jim Warman - 22 Mar 2005 02:23 GMT
I think you are wrong again.... I've never heard of Slave Lake Ford.

> in my opinion
> the worst canadian dealership
[quoted text clipped - 6 lines]
>
> hurc ast
scott_z500@my-deja.com - 22 Mar 2005 16:42 GMT
If you really want to see nusiance add on fees, then try the service
dept.  You get all kinds of shop fees, and environmental fees, etc.
Jeff - 22 Mar 2005 17:37 GMT
> If you really want to see nusiance add on fees, then try the service
> dept.  You get all kinds of shop fees, and environmental fees, etc.

Some of those fees are reasonable. They represent the cost of doing
business.

Some of them aren't.

Jeff
351CJ - 22 Mar 2005 23:06 GMT
>>If you really want to see nusiance add on fees, then try the service
>>dept.  You get all kinds of shop fees, and environmental fees, etc.
[quoted text clipped - 5 lines]
>
> Jeff

Listing them as separate fees that you charge each customer is petty and
  deceptive.  If it is the cost of you doing business, raise your
hourly rate by $x an hour and stop harassing your customers.  If you
can't compete on price you better damn well be able to compete on
quality, not fudging the numbers.

A simple hourly rate that covers ALL costs is much simpler and goes
along way toward helping remove the stench of the stereotypical shyster
"used car salesman" that many repair shops, dealer service departments,
 and the same goes for the fees with the dealer sales groups.
Some ga - 23 Mar 2005 00:01 GMT
>>>If you really want to see nusiance add on fees, then try the service
>>>dept.  You get all kinds of shop fees, and environmental fees, etc.
[quoted text clipped - 16 lines]
>"used car salesman" that many repair shops, dealer service departments,
>  and the same goes for the fees with the dealer sales groups.

When I apprenticed (years and years ago) the shop that I worked in
charged $52.00 when the dealers were charging $30.00 per hour

We had no hidden or added charges but we did have a 2 week wait for
customers b/c it was so busy (customers tend to prefer honest garages)
Jim Warman - 23 Mar 2005 03:17 GMT
Actually, listing all the fees allows the customer to see that we don't have
an overinflated door rate. Recycling antifreeze.... there are labour costs,
equipment costs, consumables... ditto for R134a.... the costs associated
with disposing waste oil and oil filters.... antifreeze that is not suitable
for recycling.... products used for mitigating oil spills. Even with our "up
front" tire tax, there are costs associated with disposing of used tires.
Using this train of logic, we should all quote our prices with any taxes
included and really look like shysters.

All of our fleet accounts prefer to have any environmental charges listed
separately.

Let's pause for a brief second and remember who it is that created all this
stuff that needs to be disposed of...... tire companies don't make used
tires and oil refineries don't make used oil. We, as consumers, are busy
creating all thsi stuff and we, as consumers, are the nes that are bound to
sign the cheque...
Some ga - 23 Mar 2005 03:42 GMT
><snip>
> tire companies don't make used tires
But some do re-tread them....
> and oil refineries don't make used oil.
But some do recycle/re-refine  (and there are used oil burning
furnaces in some shops)
>We, as consumers, are busy
>creating all thsi stuff and we, as consumers, are the nes that are bound to
>sign the cheque...

agreed.
Jeff - 23 Mar 2005 03:40 GMT
>>>If you really want to see nusiance add on fees, then try the service
>>>dept.  You get all kinds of shop fees, and environmental fees, etc.
[quoted text clipped - 11 lines]
> compete on price you better damn well be able to compete on quality, not
> fudging the numbers.

I disagree. If it costs the store $2 to dispose of oil, I don't see why that
shouldn't be added to the cost of the oil change.

And if it costs $2 to dispose of whatever waste is generated during the
average repair, I don't see any reason why a $2 shouldn't be added to teh
cost of the service.

However, the shop should be upfront about the charges.

> A simple hourly rate that covers ALL costs is much simpler and goes along
> way toward helping remove the stench of the stereotypical shyster "used
> car salesman" that many repair shops, dealer service departments, and the
> same goes for the fees with the dealer sales groups.

Sometimes life isn't so simple.

jeff
BigJohnson@mailcity.com - 23 Mar 2005 00:01 GMT
Some dealership simply raised their shop rate to reflect the
extra cost of meeting ever increasing environmental regulations,
placed on them by the government.  Others have chosen to add
those costs as separate items on your bill, so buyers would
understand it is NOT the dealership making more money but the
cost of government mandates.  It costs money to dispose of tires,
batteries, solvents, antifreeze, paint and item like the rags and
containers used in relationship to those products that become
contaminated.  It also costs money to train employees in their
proper use and disposal and for the special equipment, required
by OSHA, used by those employees

I personally prefer that approach. When I was still in
manufacturing the federal laws that required us to meet emission
and safety standards that doubled the price of a small car, COULD
NOT by law be listed separately as federal required mandates on
the price label.  The opposite was true of gas guzzler tax.  The
manufactures could not simply raise the base price of a model so
effected. The tax by law had to be listed separately on the
sticker.  People should have the right to know what actions,
taking in their name by their government, are costing. There was
a time when the price of gasoline and the federal and state taxes
was listed separately on the pump to show the total listed on the
meter.  That too is no longer allowed so people do not know the
average state gasoline tax is .29C and the federal tax is .185C.
In some states they also pay a 6% or mare sales tax, as well,
included in the meter rate.  Simply put governments to not want
you to know that they earn more per gallon then the oil company
on the price you are paying for gasoline.  The state with the
most cars, which normally would crete greater competition amount
retail outlets to keep prices down, has the highest price for
gasoline.  Most Californians have no idea that it is their state
stringent environmental laws that effect the price.  Laws that
unduly restrict the normal production, storage, transpiration as
well as the composition of the gas they burn, in addition to the
taxes account for the much higher price.  Sparsely populated
neighboring states with less competition that should normally
make prices higher are actually lower.  The average gas station
leans about six cents a gallon profit, about what the earned when
gas was 25C a gallon.  The refiner companies make a smaller
percentage of the price, in profit on gasoline, than they did
twenty-five years ago.  

mike hunt

> > If you really want to see nusiance add on fees, then try the service
> > dept.  You get all kinds of shop fees, and environmental fees, etc.
[quoted text clipped - 5 lines]
>
> Jeff
Shrike - 23 Mar 2005 02:20 GMT
>Apparently there has been an issue with car dealerships adding hidden
>charges to inflate the standard DMV registration fees. There are a number of
[quoted text clipped - 4 lines]
>those who suspect they might have been subject to this. I hope this may be
>of help to some.

I found the following program of great interest regarding dealership
financing and closing cost scams. Hidden camera segments show some of
the disreputable sales people scamming customers. There is a video
clip available on the webpage in addition to the text article.

http://msnbc.msn.com/id/3660557/

Car sales:

Tricks of the trade

Dateline NBC hidden camera investigation reveals deception at
some dealerships
 
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