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Car Forum / GMC Cars / November 2005

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Mr. Transmission rip-offs

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Andrew - 28 Oct 2005 21:29 GMT
Be very aware of using the Mr. Transmission franchise for auto repairs. I
learned my leason when I was over $3000 poorer and had to have the dealer
fix my vehicle when they got through with it.

Andrew

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http://mrtransmissionsucks.com

HLS@nospam.nix - 29 Oct 2005 00:08 GMT
Well, sue their a.ses off.
Had you been reading the threads here, or had you asked, you might have
saved the money.
Andrew - 29 Oct 2005 03:23 GMT
> Well, sue their a.ses off.
> Had you been reading the threads here, or had you asked, you might have
> saved the money.

Suing them is coming next!

:-)

Andrew
Al Bundy - 29 Oct 2005 14:06 GMT
> Well, sue their a.ses off.
> Had you been reading the threads here, or had you asked, you might have
> saved the money.

>From the way I read his story on the site, he was on the road when it
failed. He got sniped with no chance to research anyting.
Boy, transmission shops are notorious for every conceivable method of
fleecing the public. A chain or franchise means nothing. Fortunately,
there's an independent shop in my area that is affiliated with a
Christian radio station. By affiliated, I only mean they ad there
constantly. They could all be heathens as far as I know. But the word
of mouth advertising and the radio ads bring them so much business that
they make sure they treat people fairly. If an adjustment or valve body
will fix the problem, they do not over repair. They are not cheap. But
they are fair and reliable. They stand up to any comebacks. That's all
a customer can ask for.
HLS@nospam.nix - 29 Oct 2005 15:13 GMT
> They are not cheap. But
> they are fair and reliable. They stand up to any comebacks. That's all
> a customer can ask for.

Fair and reliable IS cheap, in my opinion.
These transmission chains have a reputation for grease and fleece.  Surely,
some are reputable, but we never seem to hear about them.
James Goforth - 29 Oct 2005 15:45 GMT
 Having a major transmission overhaul is so expensive anyway, people
probably feel they're getting ripped off when they're writing the check
no matter if it's legit or not.
 My local (reputable) transmission shop, which a guy started from the
ground up and built it into a large, state-of-the-art facility employing
probably 20-30 people, charged about $1800 for R & R of a Chrysler 604.
 That's a pretty fair amount of cash.
  But I WOULD be interested to see a breakdown of that bill--i.e. how
much the actual hard parts cost (which they buy in quantity), and then
labor, (which they're likely very proficient at).
 So it could very well be that there's $300-400 in parts and just a few
hours labor and people willingly pay upwards of $1800 for the service,
all day every day.
 There is, however, a lot of overhead and expensive (specialized)
equipment, i.e. two dynos, torque converter reconditioning machine(s),
huge inventory of parts, training, office & bookkeeping, paying &
retaining QUALITY people to oversee the operation, not to mention
dealing with all the used fluid and parts, etc.
Harry Face - 29 Oct 2005 16:07 GMT
James Goforth,

When I had my Bonneville trans rebuilt in 2001 it was $1650.  $300 was
shaved off the bill because the family has done buisness with them for
25 + years.

When I picked up the car they had a 96 Cadillac ELdorado on the rack. I
asked what it was going to cost on the Eldo and was told $3600.

Its 8 hours labor to remove the trans and another 8 to install it.
Virtually everything in the front of the vehicle has to come off to R&R
the trans.

In 1986, I paid $400 to have aturbo 350 trans rebuilt in a 78 Olds 88.

     Harryface    
05 Park Avenue, 32,062
91 Bonneville LE  304,388        


James Goforth - 30 Oct 2005 16:44 GMT
 Yes, a turbo 350 is a piece of cake compared to some of the front
drive transaxles having to come out & be rebuilt.
 One local mechanic commented that if he "ever goes blind he can still
do this" (as he's overhauling a 350 turbo).
 I remember taking one to him about 20 years ago and paying him $150 to
put the overhaul kit in it.
 Things change, I guess.
James Goforth - 30 Oct 2005 16:46 GMT
 I guess if you have a '96 Eldorado, KEEP FRESH TRANNY FLUID IN IT!
LOL :-)
 $3600 bucks--ouch!
Justin - 18 Nov 2005 21:19 GMT
My semi-retired father rebuilds trannies.  He doesn't take 'em out or put
'em in.  Customers bring just the trannies to him.  He just rebuilds them
on his workbench.  It's usually $300 or so for a relatively simple
transmission -- turbo 350 GM for example.  Plus, taking these rear wheel
drive trannies out is a lot simpler for the customer than a FWD one.  That
reminds me, I REALLY need to get a simple car!  Something with a straight 6
and RWD and no computers!  But modern cars run so much better and get way
better gas mileage, so it all works out.
HLS@nospam.nix - 30 Oct 2005 01:05 GMT
Well, I'll tell you this much.  In my days, a 604 overhaul entailed less
than
$100 in rebuild parts.  A remanufactured or new torque convertor would
have added to the bill, but still not too much.

The rest is labor and profit.

$1600 is a lot for an overhaul, IMHO.
The Adams Family - 30 Oct 2005 12:31 GMT
I have a local guy do my transmissions out of his garage. I take them out
myself (usually 2 hours to R&R) he charges me $150 to $300 depending on how
bad the trans is and whether or not I get a new torque converter. I think
those big transmission shops are rip-offs. You can buy the overhaul kit for
about $80, I checked into them before.
> Well, I'll tell you this much.  In my days, a 604 overhaul entailed less
> than
[quoted text clipped - 4 lines]
>
> $1600 is a lot for an overhaul, IMHO.
Andrew - 30 Oct 2005 14:49 GMT
>> Well, sue their a.ses off.
>> Had you been reading the threads here, or had you asked, you might have
[quoted text clipped - 12 lines]
> they are fair and reliable. They stand up to any comebacks. That's all
> a customer can ask for.

I would have grumbled a tiny bit at the expense of the transmission and
moved on but I decided to declare war after it cost me close to $2000 after
Mr. Transmission got through with it. You are very right as I broke down on
the road away from my house and I decided to take it to the closest place.
I'm starting to go with the theory that the dealership may be the best place
for major repairs. It may cost a little bit more intially but at least the
work will be done right.

Andrew

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http://mrtransmissionsucks.com

HLS@nospam.nix - 30 Oct 2005 15:24 GMT
"Andrew" <noaddress@home.com> wrote in message news:vb49f.3694
> I'm starting to go with the theory that the dealership may be the best place
> for major repairs. It may cost a little bit more intially but at least the
> work will be done right.
>
> Andrew

Actually, wrong again, Andrew.  Dealerships vary enormously in quality of
repair.  Unless you know one that you are sure of, you are just buying into
a false feeling of security.  And you will pay heavily.

You need to research the local options and see if you can find a garage
that has a good reputation for ability and honesty.  The AAA website
gives some 'approved' mechanics or shops over the USA.  In fact,
if you are worried about having trouble on the road, AAA membership
might not be a bad option.

Check your local Better Business Bureau for complaints against mechanics
and garages.  Go to www.ripoffreport.com and check.

When you have narrowed your list, and have finally found a good shop,
support them.
Justin - 18 Nov 2005 21:33 GMT
> I would have grumbled a tiny bit at the expense of the transmission
> and moved on but I decided to declare war after it cost me close to
[quoted text clipped - 5 lines]
>
> Andrew

The dealership has a lot of advantages besides the appointments/coffee
and donuts in the clean waiting room.  They see the same cars/engines
over and over and thus learn what to look for when repairing it.  How
many times does a Mr. Goodwrench mechanic see a 3400 V6?  Lots.  And
they have all the recall notices/TSB bulletins right there.  Plus they
have the proper tools and diagnostic software and have ready access to
the proper parts.  Not to say that there aren't crooked dealership
service dept's, but with thousands of GM dealerships nationwide, you
could easily find a reputable one.  Also buying an extended warranty to
cover your vehicle to 100,000 miles might be wise.  My extended warranty
has already paid for itself 2 times over and there's still 15,000 miles
left on the warranty, and it's not even a GM warranty (it's an
aftermarket warranty).  What I do is:  I buy low mileage used cars with
proven maintenance histories (oil changes, etc.) and buy the extended
warranty (which is like $1000 and can be added to the car's price and
financed -- still saving thousands over not buying brand new).  I
haven't had to pay a repair bill in years.    
HLS@nospam.nix - 19 Nov 2005 18:41 GMT
"Justin" <justin1138@REMOVEnet> wrote in message
> The dealership has a lot of advantages besides the appointments/coffee
> and donuts in the clean waiting room.  They see the same cars/engines
> over and over and thus learn what to look for when repairing it.  How
> many times does a Mr. Goodwrench mechanic see a 3400 V6?  Lots.

Sounds good, Justin, but your dealership concept is a bit naive.
Some are fine...others are bullshit.  Just like some doctors know their
stuff, and others will bury their mistakes.
HLS@nospam.nix - 30 Oct 2005 14:40 GMT
Andrew
You might want to post your complain on the net.
I often read
www.ripoffreport.com

when in doubt about certain companies or practices.
HLS@nospam.nix - 30 Oct 2005 14:43 GMT
Sorry, Andrew...
When I went to ripoffreports, I found your story
and a bunch of others.
Andrew - 30 Oct 2005 14:55 GMT
> Andrew
> You might want to post your complain on the net.
> I often read
> www.ripoffreport.com
>
> when in doubt about certain companies or practices.

I'm on the top of the complaint list at www.ripoffreport.com for Mr.
Transmission. I contacted the BBB and the main Mr. Transmission office
without any satisfaction so now it is time to sue! However, I decided to
make it a point to put up a site and tell the public what they can expect
from Mr. Transmission. In fact the chain's lawyer wrote me a threatening
letter about it but I have some legal help from the attorneys at Public
Citizen if they choose to pursue it. Sucks.com sites are protected by
freedom of speech. :-)

Andrew

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http://mrtransmissionsucks.com

 
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