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Car Forum / GMC Cars / September 2006

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Well what do you know, GM to announce longer warranties

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John Horner - 06 Sep 2006 16:05 GMT
I suppose that the Mike Hunters of the world will now say this is a
brilliant move while in the past they have laughed at the idea when I
have suggested it many, many times.

http://biz.yahoo.com/rb/060906/autos_gm_warranty.html?.v=1
Stu P Dasaell - 06 Sep 2006 16:51 GMT
Too little, too late

Stu

>I suppose that the Mike Hunters of the world will now say this is a
>brilliant move while in the past they have laughed at the idea when I have
>suggested it many, many times.
>
> http://biz.yahoo.com/rb/060906/autos_gm_warranty.html?.v=1
John Horner - 06 Sep 2006 19:23 GMT
> Too little, too late
>
> Stu

I agree, the market leader should show leadership rather than being a
follower.  GM is clearly a follower in this one.

All they really did is to extend the powertrain portion of the warranty
to 5 years.  Toyota, Honda, Ford and Hyundai are already there or more.
  GM made theirs 5 years or 100,000 miles, but that high mileage limit
will only effect a very small number of buyers.  Oddly enough, the high
mileage limit makes buying used off-rental vehicles more attractive.
Hertz, for example, usually sells their cars at 6-12 months old and with
20-25k miles on them.

Here is the updated news story:

http://news.yahoo.com/s/ap/20060906/ap_on_bi_ge/gm_warranties_3

John
Eugene Nine - 07 Sep 2006 03:05 GMT
>> Too little, too late
>>
[quoted text clipped - 16 lines]
>
> John
Typically the market leader is a follower.  Dell is the marker leader for
PC's, everyone else comes out with the new features sooner then when the
price drops Dell includes them and sells a whole bunch more.
Microsoft is the market leader copying ideas from Apple, linux, Firefox,
etc.
Steve W. - 07 Sep 2006 03:08 GMT
>> Too little, too late
>>
[quoted text clipped - 16 lines]
>
> John

in July, Ford Motor Co. (F) extended its powertrain warranties by up to
two years on its 2007 Ford, Lincoln and Mercury models.

On Ford and Mercury vehicles, the powertrain warranty was raised to five
years or 60,000 miles, whichever comes first, up from the current
three-year, 36,000-mile bumper-to-bumper warranty.

Lincoln powertrain warranties were extended to six years or 70,000
miles, up from the previous four-year, 50,000-mile bumper-to-bumper
guarantee.

The warranties cover the engines and transmissions and are retroactive
to any 2007 models that already have been purchased, Ford said. The
automaker also offers similar guarantees on 2006 models still on the lots.
GlassVial - 07 Sep 2006 04:37 GMT
>Too little, too late
>
>Stu

Still doesn't touch Hyundai's warranty (at least the original Hyundai
owner).  As much as I love my Chevy...sad but true fact.  Anyone got a
98 or newer Lumina they're willing to sell for $1500 or less? ;)

A friend of mine (a month ago) whittled her car choices down to a
Hyundai Elantra or a Saturn Ion.  The end result?  The Hyundai.  Why?
Tons more standard features and warranty for (roughly) $3000 less.
Come on GM, pick up the pace!

-GV
Mike Hunter - 06 Sep 2006 22:01 GMT
Actually in every dealer meeting that I attended, for just about every brand
we sold, when I was in retail I suggest the manufacture include a 100,000
extended service plan be added to the base price of every model they sold.
Doing so would cost a relatively small amount, around  $700, when one
considers historically less than one percent all extended warranties sold
ever pay out more than the cost of the plan and the deductible.  The
extended warranty should only apply to the original owner.

mike hunt

>I suppose that the Mike Hunters of the world will now say this is a
>brilliant move while in the past they have laughed at the idea when I have
>suggested it many, many times.
>
> http://biz.yahoo.com/rb/060906/autos_gm_warranty.html?.v=1
<RJ> - 07 Sep 2006 00:38 GMT
>Actually in every dealer meeting that I attended, for just about every brand
>we sold, when I was in retail I suggest the manufacture include a 100,000
[quoted text clipped - 5 lines]
>
>mike hunt

Please expand on this;  "warranty should only apply to original owner"

Is it no longer a GM product when the original owner sells the car ?
Is it now "an orphan product"?

I'm not baiting you.... its' just that this phrase often comes up in car sales.

All manufacturerss factor the warranty into the price of the vehicle.
So the full warranty's "paid for".

One owner or ten owners... if the car's warranteed for 50K miles
then the odometer reading should be the warranty cut-off.
????

<rj>
John Horner - 07 Sep 2006 06:10 GMT
>> Actually in every dealer meeting that I attended, for just about every brand
>> we sold, when I was in retail I suggest the manufacture include a 100,000
[quoted text clipped - 7 lines]
>>
> Please expand on this;  "warranty should only apply to original owner"

It was a dumb idea.  The warranty should apply to the product, not to
the owner.   With the number of GM vehicles which first pass through
rental service before ending up with a retail customer Mike's idea is
double-dumb.

John
HLS@nospam.nix - 07 Sep 2006 13:11 GMT
> It was a dumb idea.  The warranty should apply to the product, not to
> the owner.   With the number of GM vehicles which first pass through
> rental service before ending up with a retail customer Mike's idea is
> double-dumb.
>
> John

The attitudes that Mike often voices are typical of the reasons
that many of us dislike and distrust GM and GM products.
Mike Hunter - 07 Sep 2006 16:20 GMT
The fact is the average new vehicle buyer in the US replaces their vehicle
with another new vehicle in three or four years, with 45K to 60K on the
clock.  The manufacture gets nothing from used car buyers, why offer them a
warranty?  Used car dealers should offer the warranty.

mike hunt

>>> Actually in every dealer meeting that I attended, for just about every
>>> brand we sold, when I was in retail I suggest the manufacture include a
[quoted text clipped - 15 lines]
>
> John
Al Bundy - 07 Sep 2006 21:47 GMT
> The fact is the average new vehicle buyer in the US replaces their vehicle
> with another new vehicle in three or four years, with 45K to 60K on the
> clock.  The manufacture gets nothing from used car buyers, why offer them a
> warranty?  Used car dealers should offer the warranty.
>
> mike hunt

More BS from Mike.
If the used car value doesn't hold up, the new car price and sales
won't either.
ajtessier - 08 Sep 2006 00:38 GMT
Well said!

Al

>> The fact is the average new vehicle buyer in the US replaces their
>> vehicle
[quoted text clipped - 8 lines]
> If the used car value doesn't hold up, the new car price and sales
> won't either.
Mike Hunter - 08 Sep 2006 17:22 GMT
Manufactures sell NEW cars, used car dealers sell USED cars.  I love used
car buyers, then do help keep my costs down.  I rarely trade my vehicles, I
sell then off myself and save a lot of money in the process.  Just last
month I sold my 2005 and bought a 2007, of the same model, for a total
outlay of only $3,500   Now if I can only find buyers that can only afforded
used clothing and furniture, I could save my wife a lot of money as well
;)

.

mike

>> The fact is the average new vehicle buyer in the US replaces their
>> vehicle
[quoted text clipped - 8 lines]
> If the used car value doesn't hold up, the new car price and sales
> won't either.
jcr - 14 Sep 2006 23:48 GMT
> On  9/8/2006 12:22 PM ...  Mike Hunter  wrote:
> Manufactures sell NEW cars, used car dealers sell USED cars.  I love used
[quoted text clipped - 21 lines]
>> If the used car value doesn't hold up, the new car price and sales
>> won't either.

Having the ability to transfer the warranty adds value to the used car
you're selling (thus is more likely to command more $$$ on average).
Why would you want to shortchange yourself by eliminating the ability to
transfer the warranty?
Edwin Pawlowski - 08 Sep 2006 03:55 GMT
> The fact is the average new vehicle buyer in the US replaces their vehicle
> with another new vehicle in three or four years, with 45K to 60K on the
> clock.  The manufacture gets nothing from used car buyers, why offer them
> a warranty?  Used car dealers should offer the warranty.

If Hyundai can offer 100k, surely GM, Ford, and Chrysler should be able to.
Why not?  Is the product good or not?  I drive my cars 150k or more so it is
a factor in my decision.  I do know a couple of people that bought Hyundai
over other brands because of ht warranty.

Even as a used buyer, the factory warranty is a selling point. Making used
GM cars popular keeps resale value up and helps in the long run.  My boss
bought a Lexus. He traded in his Caddy for it.  What will he buy next?  He
says probably not a Caddy because of the resale value compared to the Lexus.
Las May be bought his wife anAvalon for that reason.  Yes, thee is real
monetary reasons to offer long term satisfaction with the brand.

GM dealers also sell used cars.  It is a bonus for them to be able to offer
the factory warranty. .

One reason US car makers are having problems is the thinking for selling a
car today, while the Japanese think long term and have made very loyal
customers in a much shorter time than the US makers ever have.
Mike Hunter - 08 Sep 2006 17:50 GMT
You forget to say in my opinion.  GM and Ford sell more vehicles than any
import.  Apparently a lot of buyers do not agree with your opinion that
imports are superior.   I certainly don't agree, after a half dozen Lexus
V8s, that they are any better than domestics   One reason I stopped buying
them was it cost too much to replace a Lexus with another   ;)

mike

>> The fact is the average new vehicle buyer in the US replaces their
>> vehicle with another new vehicle in three or four years, with 45K to 60K
[quoted text clipped - 19 lines]
> car today, while the Japanese think long term and have made very loyal
> customers in a much shorter time than the US makers ever have.
Edwin Pawlowski - 09 Sep 2006 01:32 GMT
> You forget to say in my opinion.  GM and Ford sell more vehicles than any
> import.  Apparently a lot of buyers do not agree with your opinion that
[quoted text clipped - 3 lines]
>
> mike

I didn't say they are better cars,.  I did imply that the Japanese have done
a better job of promoting brand loyalty in a short time compared to "Big 3".
Gosi - 13 Sep 2006 06:58 GMT
Not true my c.nt!

The imports sell more than GM + Ford

>  GM and Ford sell more vehicles than any
> import.

General Motors + Ford
507952

  'Toyota + Chrysler Group + Mercedes-Benz + Nissan + Mazda + Porsche'
554501

http://www.caranddriver.com/dailyautoinsider/11585/toyota-and-gm-sales-rise-in-a
ugust.html


  'General Motors'
  156723 +  206798
363521

  'Ford'
  156175 + 97801
253976

  'Chrysler Group'
  179165
179165

  'Mercedes-Benz'
  20602
20602

  'Nissan'
  89848
89848

  'Mazda'
  22311
22311

  'Porsche'
  2397
2397

  'General Motors + Ford'
  156175 + 97801 + 156175 + 97801
507952

  'Toyota + Chrysler Group + Mercedes-Benz + Nissan + Mazda + Porsche'
  240178 + 179165 + 20602 + 89848 + 22311+ 2397
554501
jcr - 07 Sep 2006 00:39 GMT
> On  9/6/2006 11:05 AM ...  John Horner  wrote:
> I suppose that the Mike Hunters of the world will now say this is a
> brilliant move while in the past they have laughed at the idea when I
> have suggested it many, many times.
>
> http://biz.yahoo.com/rb/060906/autos_gm_warranty.html?.v=1

I would prefer more time and less mileage (similar to Chrysler's 7-70
plan).  But it's a positive overall.  Probably most people will hit the
warranty expiration on time, not mileage.  So this is effectively a 60K
mile warranty for most people.
Edwin Pawlowski - 07 Sep 2006 01:24 GMT
>> http://biz.yahoo.com/rb/060906/autos_gm_warranty.html?.v=1
>
> I would prefer more time and less mileage (similar to Chrysler's 7-70
> plan).  But it's a positive overall.  Probably most people will hit the
> warranty expiration on time, not mileage.  So this is effectively a 60K
> mile warranty for most people.

I'd rather the opposite since I drive 25k a year.  Pissed me off when my
heated seat went during the second winter with 40k on the odometer.
jcr - 14 Sep 2006 23:50 GMT
> On  9/6/2006 8:24 PM ...  Edwin Pawlowski  wrote:
>>> http://biz.yahoo.com/rb/060906/autos_gm_warranty.html?.v=1
[quoted text clipped - 5 lines]
> I'd rather the opposite since I drive 25k a year.  Pissed me off when my
> heated seat went during the second winter with 40k on the odometer.

Your situation is not typical though.   But GM's plan is a good fit in
your case.
shiden_kai - 15 Sep 2006 03:44 GMT
>> I'd rather the opposite since I drive 25k a year.  Pissed me off
>> when my heated seat went during the second winter with 40k on the
>> odometer.
>
> Your situation is not typical though.   But GM's plan is a good fit in
> your case.

How will "GM's plan" be a good fit for someone who experiences
a heated seat failure outside of the "bumper to bumper" warranty?
GM is simply offering a "powertrain" extended warranty.  Most
people will be amazed at what "won't" be covered that they
"imagine" ought to be covered.

Ian
Edwin Pawlowski - 15 Sep 2006 04:12 GMT
"shiden_kai" <V-L-M@hotma1l.com> wrote in message

> How will "GM's plan" be a good fit for someone who experiences
> a heated seat failure outside of the "bumper to bumper" warranty?
> GM is simply offering a "powertrain" extended warranty.  Most
> people will be amazed at what "won't" be covered that they
> "imagine" ought to be covered.

True, but it would be covered under the now longer bumper to bumper.  Some
things should be covered for time, not miles anyway.  Non moving parts are
usually not affected at all by the number of miles driven.  If, say, the sun
visor fell off after only one year, but beyond 36,000 Miles, that seems
difficult to say you "drove it too far" so it broke.
shiden_kai - 07 Sep 2006 02:32 GMT
>I suppose that the Mike Hunters of the world will now say this is a
>brilliant move while in the past they have laughed at the idea when I have
>suggested it many, many times.
>
> http://biz.yahoo.com/rb/060906/autos_gm_warranty.html?.v=1

This is nothing new.  They had those kind of warranties for a while
back in the 80's I believe (we hated them).  Plus, certain GM vehicles
already have the 5 year/100,000 klm warranties in our neck of the
woods.  Pushing the warranty to 160,000 klms for five years will
mean almost nothing to the majority of uses as they will simply not
rack up that many miles in five years.  Cavaliers have had the
extended powertrain warranty for a few years now, all the
Olds vehicles had it.

Powertrain warranties are usually hardly used anyway these days.
I can see it being useful in the case of transmissions, "and" the
intake gasket problems, but GM already warranties the 3.4
intake gaskets for 5 years, 100,000 kilometers and sometimes
even longer anyway.  Yeah, it's a hidden style of warranty, but
it's there.  GM probably feels comfortable that their recent changes
in engine design will mean that they will have very few repairs to
deal with.

Ian
NickySantoro - 09 Sep 2006 22:44 GMT
>I suppose that the Mike Hunters of the world will now say this is a
>brilliant move while in the past they have laughed at the idea when I
>have suggested it many, many times.
>
>http://biz.yahoo.com/rb/060906/autos_gm_warranty.html?.v=1
Big f.cking deal. My 2004 Express van with 4700 miles needs a whole
new booster/PS unit and a new front cover gasket. Repair is going to
put me out of business for 3 days. f.ck you GM. If Toyota or Nissan
had an equivalent vehicle I never would have bought this piece of
sh.t.
And these ignorant cocksuckers like Mycunt wonder why.
Other opinions? Blow me. Your momma did.
Mike Hunter - 09 Sep 2006 23:18 GMT
That was your sister down there, my mother died in 1945  ;)

mike

>>I suppose that the Mike Hunters of the world will now say this is a
>>brilliant move while in the past they have laughed at the idea when I
[quoted text clipped - 8 lines]
> And these ignorant cocksuckers like Mycunt wonder why.
> Other opinions? Blow me. Your momma did.
John Horner - 10 Sep 2006 04:55 GMT
>> I suppose that the Mike Hunters of the world will now say this is a
>> brilliant move while in the past they have laughed at the idea when I
[quoted text clipped - 8 lines]
> And these ignorant cocksuckers like Mycunt wonder why.
> Other opinions? Blow me. Your momma did.

I wonder how the Dodge/Mercedes Sprinter vans are holding up for people.
 That is the first really modern utility van design to be sold in the
US for decades.

John
jcr - 14 Sep 2006 23:52 GMT
> On  9/9/2006 11:55 PM ...  John Horner  wrote:
>>
[quoted text clipped - 16 lines]
>
> John

Interesting question.  I've seen quite a few of them lately.  Might be
too new to know yet.
NickySantoro - 15 Sep 2006 22:59 GMT
>I suppose that the Mike Hunters of the world will now say this is a
>brilliant move while in the past they have laughed at the idea when I
>have suggested it many, many times.
>
>http://biz.yahoo.com/rb/060906/autos_gm_warranty.html?.v=1
Too little, too late. It will take 10 years of building cars worth
owning for the stench that is on GM to diminish.
 
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