"curious" <corsica@ragingbull.com> wrote
snip

Firestone rotated my tires for awhile as part of the original purchase package.
At one rotation they called me and said the rear brake shoes were worn "all the
way down." This was on my 1991 Civic LX at 112k miles, in 2000. I had them put
in new shoes. All's fine after four years and now at 155k miles. I recently
dis-assembled the rear brakes and took a look, too. Seems like normal wear is
occurring.

For brake pad and shoes replacement, I'd be comfortable with the chain shops.
Maybe make sure they use high quality pads and shoes. Call and find out the
brand name and post it here...

I have had Firestone do work under the hood, though. This was a bad idea, if
only because they of course don't use OEM.

As may posters have said in the past as well as my own opinion is that
you should only buy OEM pads. Sure they may be softer and not last as
long as the ones that aftermarket places like PepBoys sell, but those
pads will also cause more heat which will lead to warping of the
rotors (it's a no win situation). I'd rather replace my brakes twice
as many times than having to replace the rotors.
    If you aren't doing this yourself (I'm amazed at how many
people are afraid to do this simple task) make sure you explicitly
tell the dealer that you do not want your rotors resurfaced. I know a
lot of Honda dealerships in my area that will do it without telling
you and most times you don't need it done unless you feel a pulsing
sensation when you are braking.

Hope this helps,
Nick