Here's my overall good experience with Majestic:
I ordered $101 of parts from it. Handling was $4.95, like others said. Shipping
was $7.95. They do ship UPS 3-day.
Even with the roughly extra 13% for S/H, the overall price was much less than I
could get from the dealer. The parts arrived about when I expected. (Of course,
shipping does not depend on mere dollar cost. It will vary depending on package
size.)
I might have been able to do better with another online parts company. But I
think only a little better. Plus, having the drawings at the Majestic site has
been invaluable to me over the last couple of years. So I'm happy paying maybe a
little more than other online parts sites to ensure Majestic stays in business.
I've emailed two different parts questions to Majestic in the last year. Its
people got back to me by email within 24 hours with the correct answer.
I made one other order but then a few days later I decided I didn't need the
parts afterall. A holiday had intervened since I'd made the order, and the
particular parts weren't in stock, anyway, so I called Majestic and asked if the
parts had been shipped yet. They had not. I asked if I could cancel the order,
and Majestic had absolutely no objection with my doing so.
I think the key with Majestic is to only order large quantities at a time.
Thanks to others for sharing their experiences. It will make me a little more
cautious with Majestic, but I would not rule it out in the future.
Ed, did you request any unusual shipping? I'm in the West. Majestic is in Rhode
Island, I believe. But I do figure your package was a little larger in physical
size to mine, thus the freight charge was a little larger.
> Two years ago I ordered a timing belt and balance belt for my Honda from
> Majestic. It took me several months to get around to changing the belts
[quoted text clipped - 10 lines]
> > thought this was pretty outrageous! I called Hparts recently and they
> > didn't answer the phone.
Grumpy au Contraire - 03 Oct 2004 16:34 GMT
Majestic is about two miles from where I used to live. The are in West
Warwick and I lived in Coventry to the west.
My experience with Majestic is satisfactory customer service but rather
pricey for parts. It pays to shop around judiciously.
JT
> Here's my overall good experience with Majestic:
>
[quoted text clipped - 43 lines]
> > > thought this was pretty outrageous! I called Hparts recently and they
> > > didn't answer the phone.

Signature
JT
Just tooling through cyberspace in my ancient G4
Ed Overly - 04 Oct 2004 21:19 GMT
> Here's my overall good experience with Majestic:
>
[quoted text clipped - 43 lines]
> > > thought this was pretty outrageous! I called Hparts recently and they
> > > didn't answer the phone.
I didn't request any special shipping. Thanks for your reply. I'm
going to try one of the other sites posted here next time.
Mathu - 05 Oct 2004 04:56 GMT
I have been ordering parts through Majestic Honda for the past 5-6
years, and always had good experience with them (yes, that 4.95
handling charge is a pain, but their online schematics for parts has
been an absolute necessity for me too). Recently they have started
shipping stuff via 2-day FEDEX and charging it to customer. (You can
call them, and let them know that UPS ground is fine-which will save a
bundle on shipping). The first time I got slapped with this 2-day
FEDEX charge, I complained via e-mail, and they immediately offered to
refund the difference betwwen the FEDEX charge and the cost I would
have incurred had they shipped it via UPS ground. Also, one of the
parts they sent was wrong (their mistake), and they immediately
FEDEXED the correct part at cost to them. So, overall, I have had good
service from them.
Ed, perhaps you can e-mail them, you might get a quicker response....
> Here's my overall good experience with Majestic:
>
[quoted text clipped - 43 lines]
> > > thought this was pretty outrageous! I called Hparts recently and they
> > > didn't answer the phone.